Etobicoke On Care coordinator Jobs – 460 Openings This Week

Patient Care Coordinator
Shoppers Drug Mart Specialty Health Network Inc. —Mississauga, ON
- $48,000–$55,000 a year
- Overtime
- Bilingual
- Microsoft Word
- Microsoft Excel
- Store discount
- Dental care
Quick apply
1d
Senior Dental Treatment Coordinator/Team Lead
Confidential —Toronto, ON
- $28.00–$36.57 an hour
- Full-time
- Medical office experience
- Supervising experience
- Human resources
Quick apply
Senior Dental Administrator / Treatment Coordinator
Dental Works on Cornwall —Oakville, ON
- $28–$32 an hour
- Full-time
- CPR Certification
- Communication skills
- Dental care
- Paid sick leave
Quick apply
3d
Client Care Specialist
SOL Skin Esthetics Spa —Mississauga, ON
- $22–$25 an hour
- Part-time
- Sales
- Customer service
- In-person
Quick apply
Dental Hygiene Program Clinical Coordinator
Oxford College —Mississauga, ON
- Part-time
- CPR Certification
- Customer service
- Word processing
- Dental care
- Vision care
Quick apply
Client Care Coordinator
The Safehaven Project for Community Living —Toronto, ON
- Temporary
- Medical office experience
- In-person
- Communication skills
- Disability insurance
- Dental care
Quick apply
Senior Manager, Client Delivery & Implementation
HCB Canada —North York, ON
- $70,000–$80,000 a year
- Full-time
- Hybrid work
- Project management
- Presentation skills
- Recruiting
- Mileage reimbursement
- Dental care
Quick apply
Dental Hygiene Treatment Coordinator
Toothlife Studio —Toronto, ON
- $27–$30 an hour
- Full-time
- Administrative experience
- In-person
- Communication skills
- Dental care
- Vision care
Quick apply
1d
Dental Treatment Coordinator
Orthodontic Office —Mississauga, ON
- $22–$30 an hour
- Full-time
- Communication skills
Quick apply
Bilingual Field Service Coordinator
The Stevens Company Limited —Brampton, ON
- From $50,000 a year
- Full-time
- Bilingual
- Microsoft Word
- Microsoft Excel
- Dental care
- Vision care
Quick apply
8d
Experienced Dental Treatment Coordinator
Confidential —Mississauga, ON
- Full-time
- In-person
- Dental care
Quick apply
Project Coordinator
Smith and Long Limited —Etobicoke, ON
- $40,000–$50,000 a year
- Immediate opening
- Microsoft Excel
- Microsoft Office
- Project management
- Dental care
- Paid time off
Quick apply
13d
Motor Vehicle Accidents (MVA) Intake Coordinator
iScope Concussion & Pain Clinics —Mississauga, ON
- $21–$24 an hour
- Full-time
- Customer service
- Microsoft Office
- Administrative experience
Quick apply
8d
Manager of FHO & Academics
South East Toronto Family Health Team —Toronto, ON
- $33.28–$36.11 an hour
- Full-time
- Management
- Medical office experience
- Microsoft Office
- Disability insurance
- Dental care
Quick apply
Account Supervisor, XM
Influence Marketing —Mississauga, ON
- $80,000–$100,000 a year
- Full-time
- In-person
- AI
- Leadership
Quick apply
7d
Treatment Coordinator
Salvaggio Dentistry —Brampton, ON
- From $27 an hour
- Full-time
- In-person
- Office experience
- Store discount
- Wellness program
Quick apply
Co- Director of Care
Nisbet Lodge —Toronto, ON
- From $105,000 a year
- Weekends as needed
- Nursing
- First Aid Certification
- In-person
- Dental care
- Vision care
Quick apply
3h
Manager of Operations & Innovation
South East Toronto Family Health Team —Toronto, ON
- $33.28–$36.11 an hour
- Full-time
- PMP
- Microsoft Office
- Bachelor's
- Disability insurance
- Dental care
Quick apply
Billing and Shipping Customer Care Coordinator
Allseas Fisheries Corp. —Etobicoke, ON
- $19–$25 an hour
- Full-time
- Microsoft Excel
- Customer service
- Microsoft Office
- Store discount
- Employee stock purchase plan
Quick apply
DENTAL TX coordinator weekends & evenings a must
Glen Village Family Dental —North York, ON
- $22–$30 an hour
- Part-time
- Sales
- Public speaking
- English
- Dental care
Quick apply

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Patient Care Coordinator

Shoppers Drug Mart Specialty Health Network Inc. -
Mississauga, ON

Quick apply

Job details

Full-time
$48,000–$55,000 a year
1 day ago

Qualifications

Bilingual
Microsoft Word
French
Microsoft Excel
Call center
Salesforce
English
Windows
Microsoft Office
Computer networking
Computer skills
Communication skills

Full job description

Come make your difference in communities across Canada, where authenticity, trust and making connections is valued – as we shape the future of Canadian retail, together. Our unique position as one of the country's largest employers, coupled with our commitment to positively impact the lives of all Canadians, provides our colleagues a range of opportunities and experiences to help Canadians Live Life Well®.

At Loblaw Companies Limited, we succeed through collaboration and commitment and set a high bar for ourselves and those around us. Whether you are just starting your career, re-entering the workforce, or looking for a new job, this is where you belong. 

Why work at Specialty Health Network?

Specialty Health Network (or SHN, as we call ourselves) is a growing division of Shoppers Drug Mart, with a strong entrepreneurial spirit. We pride ourselves in having an awesome work culture and fun environment! We offer competitive salaries, a great benefit package, Shoppers Drug Mart discount, Goodlife gym discount, RRSP/Pension plans, Employee share ownership plan, professional training and development and many more perks! Shoppers Drug Mart was acquired by Loblaw in 2014, the largest employer in Canada – making your career opportunities within our larger organization - endless! At Shoppers Specialty Health Network, we seek great people to continually strengthen our culture. We believe great people model our values, are authentic, build trust and make connections. If that sounds like you, and you are open-minded, responsive to change and up to the challenges provided in a fast-paced retail environment, apply today.

Basic Function

Reporting to the Patient Care Supervisor, the Patient Care Coordinator’s primary objectives are to respond to inbound inquiries, triaging calls to the appropriate team members, indexing documents, supporting data integrity practices and working collaboratively with the program team and associated services. The incumbent is action oriented, tactful and empathetic, ensuring the patient has a positive experience working with Specialty Health Network through their treatment journey.

As the position deals with highly sensitive information, the incumbent is expected to act in a diplomatic professional manner, and maintain patient confidentiality, as per SDM Specialty Health Network policy and legal requirements.

Nature and Scope

The Patient Care Coordinators are the first line of contact for patients, caregivers, physicians, clinics, consumers, medical professionals and pharmacies. Primary responsibilities include, but are not limited to, responding to customer service inquires pertaining to the patient support program, obtaining and documenting patient information, triaging calls to appropriate team members and ensuring data integrity to support the overall delivery of the Patient Support Program. The superior end to end support provided by this team will enhance the patient and physician experience of the Support Program and drive positive patient outcomes. Attention to customer key performance indicators identified for the program is fundamental to this role.

What you will do

Responds to incoming customer related calls from patients, pharmacies and clinics regarding status of active patient files within SLA’s
Triages calls to appropriate team members
Indexing patient documents received from but not limited to; clinics, MD offices, patients and insurance companies; and create files as needed
Monitor files and reports for data integrity and action appropriately
Collaborate effectively with Patient Support Program and with associated service team members to ensure seamless patient journey and experience
  Ensures coordination of program services to patients in an effective manner resulting in prompt and continued access to therapy
Provide exceptional customer service to all parties involved in Health Services, ensuring that the unique needs of patients, clinics and program requirements are met
Understands the molecule(s) in full detail
Act as a patient advocate, assist with determining coverage details and develops/maintains complete and accurate documentation required to facilitate a successful outcome of the reimbursement process
Results driven - must meet or exceed establish performance and quality metrics
Contact clients periodically to confirm adherence and coordinate delivery of medications (including date, time)
Report all Adverse Events (AE) and Product Technical Complaints (PTC) immediately or as soon as possible upon becoming aware of the event as per current policies and procedures
Other responsibilities as required

Skills and Qualifications

Bilingual (English and French; verbal and written) is an asset
A team player with the desire to provide superior customer care experiences.
Excellent communication skills, verbal and written.
Strong computer skills in a Windows environment using MS Office (Excel, Word).
Working experience with Salesforce is an asset.
Flexible to work rotating shifts, Monday – Friday 8am – 8pm EST.
Occasional overtime may be required
Able to work from a home-based office

Our commitment to Sustainability and Social Impact is an essential part of the way we do business, and we focus our attention on areas where we can have the greatest impact. Our approach to sustainability and social impact is based on three pillars – Environment, Sourcing and Community – and we are constantly looking for ways to demonstrate leadership in these important areas. Our CORE Values – Care, Ownership, Respect and Excellence – guide all our decision-making and come to life through our Blue Culture. We offer our colleagues progressive careers, comprehensive training, flexibility, and other competitive benefits – these are some of the many reasons why we are one of Canada’s Top Employers, Canada’s Best Diversity Employers, Canada’s Greenest Employers & Canada’s Top Employers for Young People.

If you are unsure whether your experience matches every requirement above, we encourage you to apply anyway. We are looking for varied perspectives which include diverse experiences that we can add to our team.

We have a long-standing focus on diversity, equity and inclusion because we know it will make our company a better place to work and shop. We are committed to creating accessible environments for our colleagues, candidates and customers. Requests for accommodation due to a disability (which may be visible or invisible, temporary or permanent) can be made at any stage of application and employment. We encourage candidates to make their accommodation needs known so that we can provide equitable opportunities.  
 
Please Note:
Candidates who are 18 years or older are required to complete a criminal background check. Details will be provided through the application process.

Job Type: Full-time

Pay: $48,000.00-$55,000.00 per year

Benefits:

Dental care
Life insurance
On-site parking
Paid time off
RRSP match
Store discount
Vision care

Ability to commute/relocate:

Mississauga, ON L4W 0A7: reliably commute or plan to relocate before starting work (required)

Application question(s):

Do you have experience with public (provincial and federal) and private third-party drug reimbursement plans?

Experience:

Call Center: 2 years (preferred)

Language:

French (preferred)

Work Location: In person

Quick apply

Refine Your Search

care coordinator jobs in etobicoke on

Patient Care Coordinator

Senior Dental Treatment Coordinator/Team Lead

Senior Dental Administrator / Treatment Coordinator

Client Care Specialist

Dental Hygiene Program Clinical Coordinator

Client Care Coordinator

Senior Manager, Client Delivery & Implementation

Dental Hygiene Treatment Coordinator

Dental Treatment Coordinator

Bilingual Field Service Coordinator

Experienced Dental Treatment Coordinator

Project Coordinator

Motor Vehicle Accidents (MVA) Intake Coordinator

Manager of FHO & Academics

Account Supervisor, XM

Treatment Coordinator

Co- Director of Care

Manager of Operations & Innovation

Billing and Shipping Customer Care Coordinator

DENTAL TX coordinator weekends & evenings a must

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