About Us: Conestoga Contracting Group (CCG) is a premier landscape design, build, and maintenance company serving residential, commercial, and municipal clients in the Waterloo Region and Wellington County. We create and maintain beautiful, safe, and functional outdoor environments with a commitment to excellence.
Role Mission: To foster a thriving, values-driven culture where every team member feels supported, equipped, and empowered to succeed—from their first day on the job to their long-term growth within the company.
Summary of role: The Culture and Talent Success Specialist plays a key role in shaping our team experience, supporting the success and well-being of every employee. This person is responsible for recruiting top talent, onboarding new hires, driving engagement, ensuring training and compliance, and maintaining a strong, connected company culture. They serve as a bridge between leadership and the field, making sure our people feel heard, valued, and aligned with our vision.
Your Impact:
- To clients: You inspire confidence in CCG’s professionalism and reliability, making every interaction seamless and enjoyable by recruiting the right talent for the organization.
- To the team: You ensure we have a team of high performers, who are focused and driven to grow with our team. This ultimately lifts everyone up and advances us all together in our common objective.
- To the community: Your planning of events in our community help both our community but also our people within our organization contribute in a meaningful way. You will lead the charge on many of our community initiatives and events.
Why Join Us:
- Be part of a reputable business: Join a fast-growing company that is transitioning from a small to medium sized business.
- Leadership Impact: Lead, Mentor, and collaborate with a passionate team focused on delivering high-quality landscape projects and exceptional customer experiences.
- Growth Opportunities: This role offers immense growth potential, with opportunities to shape the future of operations and contribute to key business decisions.
- Innovative Culture: Work in an environment where your idea’s will be heard, and your efforts will directly impact the company’s success.
Key Responsibilities
Recruitment & Onboarding
- Source and attract qualified candidates who align with our company values
- Coordinate interviews, hiring processes, and pre-employment steps
- Design and lead onboarding programs to ensure a smooth start for new hires
Team Engagement & Support
- Conduct regular check-ins with staff to support their growth and engagement
- Coordinate team performance reviews and gather feedback from all levels
- Facilitate employee surveys to monitor morale and identify improvement areas
- Plan and execute team-building events, celebrations, and recognition initiatives
Culture & Communication
- Be a cultural ambassador—live and promote our values across the company
- Lead critical conversations when needed to resolve conflict or course-correct
- Capture on-site moments and stories to share on our social media platforms (Please note this responsibility will fall on marketing position when the company is scaled to the point of requiring a dedicated marketing role)
Training, Compliance & Safety
- Coordinate ongoing training programs, certifications, and professional development
- Ensure health & safety protocols are followed and communicated clearly
- Stay up to date with HR and employment legislation to maintain legal compliance
Systems & Process Improvement
- Maintain and update HR systems and records
- Identify and improve internal processes related to employee experience and compliance
Success Metrics
Recruitment & Onboarding
- Time-to-hire: Average number of days from job posting to offer acceptance
- New hire 90-day retention rate: % of new hires still with the company after 90 days
- New hire satisfaction score: Collected via post-onboarding surveys (scale of 1–10)
- Job offer acceptance rate: % of candidates who accept offer
Team Engagement & Development
- Quarterly team check-ins completed: % of employees met with at least once per quarter
- Annual performance review completion rate: % of staff with reviews completed on time
- Training participation rate: % of employees who completed required training modules
- Employee satisfaction score: From quarterly or biannual anonymous surveys
- Internal promotion rate: % of roles filled from within the company
Culture & Communication
- Employee Net Promoter Score (eNPS): How likely are team members to recommend working here?
- Event participation rate: % of employees who attend team events or initiatives
- # of employee recognition touchpoints per month (shout-outs, awards, etc.)
- Number of social media stories/content captured on job sites monthly
Compliance, Safety & Process
- Compliance training completion rate: % of staff up to date with required legal training
- Number of health and safety incidents reported/resolved
- Lost time injury at acceptable number of days
Qualitative Success
- Positive feedback from team members about onboarding or conflict resolution
- Testimonials or unsolicited praise related to employee experience
- Evidence of cultural alignment in how teams work together
Ideal Personality Traits & Soft skills
- Excellent communicator with strong interpersonal skills
- Empathetic, approachable, and proactive in addressing team needs
- Highly organized and able to manage multiple initiatives simultaneously
- Comfortable working with both field staff and leadership
- Passionate about building inclusive, people-centered work environments
Qualifications
- G License required.
- HR Certification or training
- 1+ years of industry experience in a similar role.
- Microsoft Office proficiency and strong computer literacy.
- Willingness to obtain ASM & CSP certifications and FSM training/certifications (within 90 days).
- Willingness to travel for industry conferences.
- PREFERRED: Construction, Landscape, Trade company experience.
Location & Commitments
Typical Schedule * Please note this position is not bound by hours, but rather responsibilities and metrics. The following are typical hours to service our people, clients and community.
-9am to 5pm – Monday to Friday
-Hours where content is available outside of regular office hours.
Appearance
- Business casual attire
- Clean cut with clean hygiene appearance and odor
- Beards must be trimmed and proper
- Hats are acceptable.
- Hair must be groomed professionally
Compensation & Perks
- Base Salary $50,000-75,000 Based on previous experience
- OTE: $53,000 - $80,000
- 3 weeks’ Vacation + 5 PEL days
- Health/Dental/Life/Medical Coverage as per current CCG policy and plan.
Contract type: Contract – Full Time (1-year terms). Convertible to full time employment at the company’s discretion but only available to in office team members.
Reports To: President
** Conestoga Contracting Group Inc reserves the right to adjust any scope of work, role description, or any of the above to meet its business needs. Team members will have 15 days to comply and adjust if they wish to reserve their existing position.
Job Type: Fixed term contract
Pay: $50,000.00-$75,000.00 per year
Benefits:
- Company events
- Dental care
- Employee assistance program
- Extended health care
- Life insurance
- On-site parking
- Profit sharing
- Tuition reimbursement
- Vision care
Flexible language requirement:
Experience:
- Human resources: 1 year (preferred)
Language:
Work Location: In person
