Fort Mcmurray Ab Assistant manager Jobs – 12 Openings This Week

Assistant Guest Experience Manager - Based in Lake Louise
Fairmont Chateau Lake Louise —Alberta
- Full-time
- Microsoft Office
- Hotel
- Team management
- Store discount
- Dental care
11d
Assistant Project Manager - Heavy Civil
Morgan Construction & Environmental Ltd. —Alberta
- 12 hour shift
- CPR Certification
- Microsoft Office
- First Aid Certification
- Dental care
- Life insurance
Assistant Maintenance Manager
Post Hotel & Spa —Alberta
- $60,000–$70,000 a year
- Full-time
- Hospitality
- Customer service
- Hotel
- Store discount
- Disability insurance
Quick apply
10d
Assistant Front Office Manager (Lake Louise, AB) (September/October Start)
Post Hotel & Spa —Alberta
- $50,000–$57,000 a year
- Weekends as needed
- Inventory management
- Microsoft Office
- Hotel
- Dental care
Quick apply
Assistant Store Manager (FORT MCMURRAY)
Dollarama L.P. —Fort McMurray, AB
- $22 an hour
- Weekends as needed
- Sales
- Customer service
- Merchandising
Quick apply
Assistant Lodge Manager
Dexterra Group —Fort McMurray, AB
- $325 a day
- Full-time
- Hospitality
- Microsoft Outlook
- Customer service
- Dental care
Quick apply
ROGERS Bilingual Account Manager (Sales and after Sales Associate)
Red Wireless - ROGERS Authorized Dealer —Alberta
- $15–$19 an hour
- Full-time
- Remote
- CRM software
- English
- Team management
- Dental care
- Work from home
Quick apply
Assistant Area Manager
PTW Energy Services Ltd. —Fort McMurray, AB
- Overtime
- Microsoft Outlook
- Customer service
- Supervising experience
- Dental care
- Vision care
Quick apply
8d
7767 - Assistant Store Manager FT
Lids Canada Inc. —Fort McMurray, AB
- $19 an hour
- Full-time
- Sales
- Inventory management
- Merchandising
Quick apply
Assistant Project Manager - Heavy Oil (RMWB)
OCL Group Inc. —Fort McMurray, AB
- Full-time
- PMP
- Customer service
- Engineering
- Disability insurance
- Life insurance
Quick apply

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Remote ROGERS Call Centre Representative
Red Wireless - ROGERS Authorized Dealer —Alberta
Ongoing coaching and professional development. Help customers discover the best Rogers wireless and internet solutions. Call center: 1 year (preferred).
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WAH Call Centre Representative (Urgently Hiring)
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Handle inbound and/or outbound customer calls. While performing the duties of this job, the employee will be largely sedentary and will be required to sit/stand…
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Assistant Restaurant Manager
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Develop employees by ensuring regular one-on-ones, training and development, coaching and performance evaluation. Maintain budget and employee records.
$52,000 a year
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Assistant Kitchen Supervisor
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Ensures compliance with all municipal, provincial and federal food handling requirements and standards. Assists in the implementation and management of kitchen…
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Assistant Guest Experience Manager - Based in Lake Louise

Fairmont Chateau Lake Louise -
Alberta

Apply Now

Job details

Permanent | Full-time
11 days ago

Qualifications

Resort experience
Hotel and accommodations experience
Operations management
Coaching
Microsoft Office
Hotel guest services experience
Team management
Decision making
Recruiting
Training & development
Guest services
OPERA
Leadership
Standard operating procedures (SOPs)
Guest issue resolution
Communication skills
Team coordination

Full job description

Company Description

Embrace your passion for hiking, skiing, snowboarding and many other outdoor activities in Banff National Park while pursuing a fulfilling career at Fairmont Chateau Lake Louise. Take a risk, make a change and experience a new adventure while further developing your career. To live and work in a National Park is a once in a lifetime opportunity. Our team is a network of empowered individuals with a strong sense of themselves and the hospitality industry. Work hard, play hard and receive extraordinary benefits including subsidized onsite accommodations, which make saving money very easy to manage. Join our Fairmont family today!

Job Description

The Assistant Guest Experience Manager supports the daily leadership of Concierge, Guest Relations, and Guest Activities while ensuring exceptional luxury service throughout the guest journey. This role is responsible for the day-to-day execution of guest experience standards, VIP arrivals, service recovery, colleague coaching, and operational coordination across departments. Through visible leadership and proactive decision-making, the Assistant Guest Experience Manager helps deliver seamless, personalized experiences aligned with Fairmont, Forbes and LQA standards.

Daily Operations
Lead the daily operation of Concierge and Suit VIP ensuring efficient execution of guest requests, transportation, dining reservations, activities, and special arrangements.
Conduct daily arrival reviews, prioritizing VIPs, ALL Elite Members, repeat guests, long stays, special occasions, and suite arrivals.
Coordinate with Front Office, Housekeeping, Fairmont Gold, Engineering, Culinary, and other departments to ensure rooms, amenities, and guest requests are delivered on time.
Champion the UR Venue platform to curate personalized itineraries and memorable guest experiences.
Maintain a visible presence in the lobby and throughout the resort, supporting colleagues and engaging guests during peak periods.
Perform Manager on Duty responsibilities as assigned.

Guest Experience
Deliver personalized service by anticipating guest needs and creating memorable experiences throughout the stay.
Coordinate VIP amenities, celebrations, proposals, anniversaries, and special occasions.
Ensure guest preferences and profiles are accurately maintained within Opera Cloud, UR Venue platform and communicated to operational teams.
Resolve guest concerns promptly through effective service recovery while following established empowerment guidelines.
Support and promote the resort's "Make Special Happen" culture through meaningful guest interactions.
Partner with the Resort Adventure Centre and operational teams to enhance the guest journey.

Leadership & Team Development
Provide daily coaching, direction, and performance feedback to Concierge and Guest Relations colleagues.
Support recruitment, onboarding, scheduling, colleague development, and recognition initiatives.
Conduct regular training focused on luxury service standards, destination knowledge, emotional intelligence, and guest recovery.
Ensure compliance with Fairmont Brand Standards, LQA, and departmental SOPs.
Monitor guest feedback through TrustYou, LQA, guest surveys, and internal reporting, implementing improvements where required.
Recognize colleague achievements and support Employee Engagement Survey (EES) initiatives.

Qualifications

Minimum three years of leadership experience within Concierge, Guest Relations, Front Office, or luxury hotel operations.
Previous luxury hotel or resort experience preferred.
Strong knowledge of concierge operations, guest recovery, and personalized luxury service.
Experience with Opera Cloud (or equivalent PMS), Microsoft Office, and guest engagement platforms.
Strong communication, organizational, and interpersonal skills.
Knowledge of Banff National Park and regional attractions is considered an asset.

Additional information

Job Perks & Benefits:

Subsidized staff accommodation provided on-site for full time status employees
One complimentary meal per shift in our staff cafeteria (additional meals can be purchased for $8/meal)
Comprehensive benefits package (Medical, Vision & Dental) including extended benefits like; Mental Health (up to $5,000/year), Orthodontics (up to $2,500/year), Fertility Drugs and Gender Affirmation (Lifetime maximum of $10,000) for full time permanent status employees
Defined Contribution Pension Plan with employer matching up to 5% of annual earnings for full time permanent status employees
Employee travel program with discounts on room rates as well as on food & beverage at Fairmont & Accor properties world-wide
Access to the Mountain Explorer Travel Program - Discounted room rates including 50% off all food & beverage at Fairmont Resorts in Banff, Lake Louise, Jasper & Whistler (subject to availability)
Opportunity to develop your talent and grow within Fairmont Chateau Lake Louise and over 5,000 properties with Accor

Visa Requirements: Applicants must be legally authorized to work in Canada.

Apply Today: Whether you're just launching your career or looking for a new adventure, we invite you to visit www.lakelouisejobs.com to learn more about Fairmont Chateau Lake Louise and the extraordinary opportunities that exist within our resort!

We encourage you to let us know if you require any accommodations through the application or recruitment process, and we will work with you to meet your needs. Persons who anticipate needing accommodations for any part of the application or interview process may contact, in confidence: [email protected]

Our Commitment to Diversity & Inclusion:

At Fairmont Chateau Lake Louise, we believe that the strength of our team lies in its diversity. We are committed to fostering an inclusive environment that respects the unique backgrounds, perspectives, and talents of the individual. As an Equal Opportunity Employer, we are dedicated to providing equal access to opportunities. We welcome applications from all qualified candidates.

Benefits:

Dental care
Employee assistance program
Extended health care
Life insurance
On-site parking
Paid time off
RRSP match
Store discount
Vision care

Work Location: In person

Apply Now

Refine Your Search

assistant manager jobs in fort mcmurray ab

Assistant Guest Experience Manager - Based in Lake Louise

Assistant Project Manager - Heavy Civil

Assistant Maintenance Manager

Assistant Front Office Manager (Lake Louise, AB) (September/October Start)

Assistant Store Manager (FORT MCMURRAY)

Assistant Lodge Manager

ROGERS Bilingual Account Manager (Sales and after Sales Associate)

Assistant Area Manager

7767 - Assistant Store Manager FT

Assistant Project Manager - Heavy Oil (RMWB)

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