À TELUS Santé, nous donnons à chacun les moyens de vivre plus sainement. Guidés par notre vision, nous exploitons la puissance de notre technologie de pointe et misons sur l’unicité des personnes pour créer le futur de la santé. En tant que chef de file mondial des services de santé et de bien-être – englobant la santé physique, mentale et financière – TELUS Santé améliore les résultats en matière de santé pour les consommateurs, les patients, les professionnels de la santé, les employeurs et les employés.
As a Bilingual Quality Assurance Analyst at TELUS Health, you'll spend your days ensuring the quality and reliability of our health technology solutions within an Agile development environment. You'll analyze technical documents, design comprehensive test strategies, execute testing procedures, and collaborate with cross-functional teams including Functional Leads, Business Analysts, Solution Designers, and Developers to identify and resolve issues.
Working in a bilingual environment, you'll contribute to the full software testing lifecycle while mentoring junior team members and supporting the delivery of critical applications that thousands of users across North America rely on.
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Communicate with Functional Leads, Business Analysts, Solution Designers, and Developers to gain clear understanding of testing scope
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Analyze technical documents to identify high-level test scenarios and develop comprehensive test cases
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Apply structured testing techniques to create positive and negative test cases with expected results and test data
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Maintain and update test suites based on new or changed functionalities
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Prioritize and execute manual test scripts with precision and attention to detail
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Report defects, follow up on resolution within established timeframes, and perform retesting
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Work closely with QA Leads to report testing progress and raise flags on potential risks to deadlines or quality
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Support and peer-review tasks of other QA resources, particularly those with less experience
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Provide client support and training when required
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Deliver all QA-related tasks according to defined standards and procedures in a timely manner
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Collaborate with cross-functional teams in Agile ceremonies on stable, long-term projects that impact healthcare technology
Required:
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Bilingual proficiency (English and French) - excellent written and oral communication skills
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University degree in computer science, mathematics, or related discipline
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Minimum 2 years of relevant Quality Assurance experience
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Detail-oriented mindset with strong analytical skills
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Ability to put yourself in clients' shoes and understand external customer requirements from a testing perspective
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Curious, disciplined, and creative approach to problem-solving
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Ability to use concepts and data to approach problems in a structured manner
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Clear and constructive communication skills with both technical and non-technical stakeholders
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Ability to think from users' perspective
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Commitment to learning and professional growth
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Ability to work effectively in a remote/hybrid environment
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Availability to travel within Canada
Assets:
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Experience in pension plan administration or financial services industry
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Experience using Azure DevOps (ADO) for test management and defect tracking
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Experience with Selenium and Java
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100% remote work flexibility with optional office access (hybrid mode available)
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Full TELUS Health benefits package including pension plan with employer contribution
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Paid vacation and wellness days
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Performance bonus opportunities
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Excellent leadership and mentorship opportunities
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Collaborative team environment that values your contributions
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Professional development in Canada's leading health technology company
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Flexible schedule supporting work-life balance
Actual total compensation will be determined based on factors such as knowledge, skills, performance and experience. We encourage all qualified candidates to apply, even if the posted salary range doesn't match your expectations. We're open to discussing competitive compensation packages tailored to your experience level and expertise.
TELUS Health offers rewarding benefits, which may vary per job function, such as:
Comprehensive total rewards package highlighting competitive salary and bonus structures, minimum 3 weeks of vacation, and flexible benefits plan to meet the needs of you and your family
Flexibility to work in-office, virtually or a combination of both
Generous company matched pension
Opportunity to give back to communities in which we work, live and serve
Career growth and learning & development opportunities to develop your skills
And much more…
Intermediate knowledge of English is required because you will most of the time interact in English with external parties (clients, suppliers, candidates, external partners, etc.); interact in English with internal parties (colleagues, internal partners, stakeholders, etc.); and work with IT tools whose interface is only accessible in English as part of this position's main responsibilities given its international scope.
À propos de nous
Nous sommes une équipe axée sur les personnes, les clients et les objectifs, qui collabore, innove et crée des retombées positives au quotidien. Nous améliorons des vies grâce à nos solutions technologiques. Nous favorisons une culture d’innovation qui permet aux membres de l’équipe de résoudre des problèmes complexes et de produire des résultats exceptionnels sur le plan humain dans un monde numérique.
À TELUS, nous sommes fiers de notre culture qui encourage la diversité. Nous croyons foncièrement à l’importance d’adopter des pratiques équitables en matière d’emploi. Ainsi, le dossier de tous les candidats qualifiés est étudié. Pendant tout le processus de recrutement, nous tenons compte des besoins particuliers des candidats handicapés, au besoin.
Avertissement : Conformément à la Politique de sécurité des centres de données de TELUS Santé, tout membre de l’équipe susceptible de travailler dans un centre de données ou d’avoir accès à des renseignements détaillés sur les technologies de service client peut faire l’objet d’une enquête de sécurité auprès du gouvernement du Canada.
Remarque aux candidats du Québec : si la connaissance de l’anglais est requise, c’est parce que le/la membre d'équipe qui occupera ce poste sera appelé(e), sur une base régulière, à interagir en anglais avec des parties externes ou internes ou encore à travailler dans un environnement informatique anglais dans le cadre de ses tâches.
En déposant votre candidature pour ce rôle, vous comprenez et acceptez que vos informations seront partagées avec l'(les) équipe(s) d'acquisition de talents du groupe de sociétés TELUS et/ou tout gestionnaire impliqué dans le processus de sélection.
