Gatineau Qc Hotel Jobs – 118 Openings This Week

Guest Service Representative - Metcalfe Hotel
Gray Collection —Ottawa, ON
- Weekends as needed
- Bar
- English
- Hotel
- Profit sharing
Quick apply
13d
Rooms Attendant - Metcalfe Hotel
Gray Collection —Ottawa, ON
- Weekends as needed
- Bar
- Heavy lifting
- English
- Profit sharing
Quick apply
4d
Guest Service Agent
InnVest Hotels GP Ltd —Ottawa, ON
- $26 an hour
- Overtime
- Hotel
- High school diploma or GED
- Cashiering
Quick apply
Guest Services Agent
Germain Hotels —Ottawa, ON
- $21.93 an hour
- Hotel
- Front desk
- Computer skills
Quick apply
Executive Chef
Germain Hotels —Ottawa, ON
- $78,000–$95,000 a year
- Weekends as needed
- Sanitation
- Restaurant management
- Hotel
Quick apply
Maintenance Person
Crown Group of Hotels —Ottawa East, ON
- $22.78 an hour
- Part-time
- Sales
- Heavy equipment operation
- English
- Flexible schedule
Quick apply
Room Attendant - Hilton Garden Inn
Bona Hospitality —Gloucester, ON
- $22.58 an hour
- Part-time
- Hospitality
- English
- Hotel
Quick apply
Breakfast and Banquets Server
Germain Hotels —Ottawa, ON
- $17.95 an hour
- Part-time
- Sanitation
- Hotel
- High school diploma or GED
Quick apply
10d
Room Attendant- FT and PT
Sandman Hotel Group —Ottawa, ON
- $21.40–$22.00 an hour
- Part-time
- No experience needed
- Hotel
- Cleaning
- Dental care
- Employee assistance program
Quick apply
Préposé(e) au petit-déjeuner
Quality Inn & Suites - Gatineau —Gatineau, QC
- From $17 an hour
- Part-time
- Customer service
- English
- Hotel
- Paid time off
- Vision care
Quick apply
11d
Guest Services Agent
Alt —Ottawa, ON
- $21.93 an hour
- Part-time
- Hotel
- Front desk
- Computer skills
Quick apply
Houseperson
InnVest Hotels GP Ltd —Ottawa, ON
- Weekends as needed
- English
- Hotel
- Guest services
Quick apply
10d
Host - Support Staff Metcalfe hotel
Gray Collection —Ottawa, ON
- Part-time
- Bar
- Sanitation
- Hotel
- Profit sharing
Quick apply
Room Attendant
Marriott International, Inc —Ottawa, ON
- $26.64 an hour
- Full-time
- Experience working with individuals with disabilities
- No experience needed
- Hotel
Guest Service Agent (Full Time)
AC Marriott Ottawa —Ottawa, ON
- From $23.99 an hour
- Weekends as needed
- English
- Hotel
- High school diploma or GED
- Store discount
- Wellness program
Quick apply
14d
Room Attendant
Holiday Inn Ottawa Downtown - Parliament Hill —Ottawa, ON
- $22.73 an hour
- Part-time
- Hospitality
- Heavy lifting
- Sanitation
- Tuition reimbursement
Quick apply
Breakfast Server
Germain Hotels —Ottawa, ON
- $17.95 an hour
- Bar
- Hotel
- High school diploma or GED
Quick apply
11d
Room Attendant - Metcalfe Hotel
Gray Collection —Ottawa, ON
- Part-time
- Bar
- Heavy lifting
- English
- Profit sharing
Quick apply
Room Attendant
Days Inn Downtown Ottawa —Ottawa, ON
- From $19.18 an hour
- Part-time
- Hospitality
- Sanitation
- English
Quick apply
2d
Bell Person
Germain Hotels —Ottawa, ON
- $18.94 an hour
- Customer service
- Hotel
- High school diploma or GED
Quick apply
14d

I want to receive the latest job alerts for hotel in gatineau qc

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Guest Service Representative - Metcalfe Hotel

Gray Collection -
Ottawa, ON

Quick apply

Job details

Full-time
13 days ago

Qualifications

French
End-of-shift balancing
Hotel and accommodations experience
Overseeing cash custody and balancing
Post-secondary education
English
Cashiering
Customer service orientation
Front desk
Computer skills
Guest services
OPERA
Guest issue resolution
Communication skills
Time management

Full job description

Operating in the hospitality and restaurant industry for nearly 50 years, Gray Collection is an award-winning group of authentically local hotels and restaurants that offer travelers from around the world the experience of friendly luxury. Among our establishments are Maggie Oakes, Jacopo, Vieux-Port Steakhouse, Pincette, Bevo Bar+Pizzeria, Restaurant Gaspar, Terrasse le Perché, Terrasse William Gray, and Terrasse sur l’Auberge.

The Metcalfe Hotel delivers in Ottawa an understated luxury to world travelers by showcasing our rich building history and connecting to the current culture, community, and people that make Ottawa a lively 21st century capital city. Newly fully renovated and now part of the Gray Collection, our hotel is now entering a new era.

Reporting to the Director of Rooms, the Guest Service Representative ensures a warm check-in/check-out process and manages reservations, payments, and guest requests. Key duties include personalizing guest experiences, promoting hotel facilities, handling cash, and maintaining accurate records. You’ll also assist with bookings, monitor room inventory, and collaborate with all hotel departments while adhering to health and safety standards.

RESPONSIBILITIES

Welcome guests and manage check-in and check-out procedures while delivering warm, authentic, and personalized service.
Process room reservations, respond to guest inquiries, and accurately settle guest accounts.
Take initiative to create memorable and personalized experiences that exceed guest expectations.
Promote hotel facilities, services, and amenities while identifying opportunities to enhance the guest experience.
Assist with individual room reservations and ensure booking details are accurate and complete.
Respond promptly and professionally to emails, phone calls, and other administrative requests.
Maintain accurate records of daily transactions and guest interactions.
Handle guest requests, concerns, and inquiries efficiently and in a timely manner.
Perform cash-handling duties, including balancing and reconciling cash floats.
Foster a positive, professional, and collaborative team environment.
Monitor room inventory and availability to support revenue optimization and occupancy goals.
Build and maintain strong working relationships with all hotel departments, acting as a liaison on behalf of guests when required.
Demonstrate a strong commitment to Health and Safety standards and actively contribute to maintaining a safe work environment.
Carry out additional duties and responsibilities as assigned by management.

QUALIFICATIONS

Minimum 1-2 years of front desk or hospitality experience required.
Strong computer skills; Opera/Opera Cloud experience is an asset.
Guest-focused with a passion for providing exceptional service.
Available to work flexible shifts, including mornings, evenings, weekends, and holidays.
Willingness to undergo Night Audit training and provide coverage when required.
Professional appearance and positive attitude.
Strong communication, organizational, and time-management skills.
Ability to multitask and perform well under pressure.
Ability to work independently, as part of a team, and lead in the absence of management.
Post-secondary education in Hospitality or equivalent experience is an asset.
Bilingual in English and French; a third language is an asset.

BENEFITS:

Group insurance plan with telemedecine
Group RRSP and DPSP (Deferred Profit Sharing Plan)
50% employee discount at all of our establishments for the employee and up to 3 guests
Discounts with our business partners (transportation, wellness, leisure)
Company culture that values employees
Employee recognition events
Growing company with opportunities for career development and personal growth

We thank you for your interest. Only individuals selected to be interviewed will be contacted.

In this document, we have made an effort to use neutral language suitable for all individuals, regardless of gender. However, certain terms, job titles, and sentence structures may require us to use the masculine form as a neutral gender. We wish to inform you of this. As we prioritize an inclusive work environment, we welcome all individuals, regardless of gender, to apply.

Quick apply

Refine Your Search

hotel jobs in gatineau qc

Guest Service Representative - Metcalfe Hotel

Rooms Attendant - Metcalfe Hotel

Guest Service Agent

Guest Services Agent

Executive Chef

Maintenance Person

Room Attendant - Hilton Garden Inn

Breakfast and Banquets Server

Room Attendant- FT and PT

Préposé(e) au petit-déjeuner

Guest Services Agent

Houseperson

Host - Support Staff Metcalfe hotel

Room Attendant

Guest Service Agent (Full Time)

Room Attendant

Breakfast Server

Room Attendant - Metcalfe Hotel

Room Attendant

Bell Person

I want to receive the latest job alerts for hotel in gatineau qc

Related Searches

Explore jobs in more locations

Job seeker tools

Employer Tools

Browse

Stay Connected