Georgetown, On Infrastructure analyst Jobs – 105 Openings This Week

Service Desk Analyst -Level 1
Buchanan Technologies —Brampton, ON
- $30–$36 an hour
- Temporary
- Azure
- Customer service
- Research
Quick apply
Technology Lead
Solestra Group —Mississauga, ON
- $78,417.65–$130,338.30 a year
- Full-time
- Computer Science
- Engineering
- ERP systems
Quick apply
Sr. Analyst Operational Technology- Bilingual
Chartwell Retirement Residences —Mississauga, ON
- Full-time
- Bilingual
- PMP
- English
Senior Financial Analyst
Dexterra —Mississauga, ON
- $77,000–$87,000 a year
- Full-time
- Microsoft Excel
- ERP systems
- Finance
Quick apply
Sr Data Specialist
McKesson —Mississauga, ON
- $99,100–$132,100 a year
- Azure
- Master's degree
- SQL
Lead, Data Engineer
McKesson —Mississauga, ON
- $122,100–$162,800 a year
- Azure
- SQL
- Scripting
IT Service Desk Analyst
Metro Supply Chain —Mississauga, ON
- $68,000–$70,000 a year
- Full-time
- Customer service
- Windows
- Analysis skills
- Disability insurance
- Dental care
Quick apply
IT Support Analyst
Specsavers —Mississauga, ON
- $55,000–$65,000 a year
- Weekends as needed
- Hybrid work
- Azure
- Microsoft Outlook
- Software troubleshooting
- Profit sharing
- Dental care
3d
Infrastructure Analyst
goeasy —Mississauga, ON
- $64,350–$82,500 a year
- On call
- Azure
- AWS
- Bachelor's
- Tuition reimbursement
Quick apply
Infrastructure IT Analyst
3M —Milton, ON
- Full-time
- Windows
- Microsoft Office
- High school diploma or GED
IT Service Delivery Analyst
goeasy —Mississauga, ON
- $82,500–$88,000 a year
- On call
- Computer science
- Computer Science
- Engineering
- Tuition reimbursement
Quick apply
IT Systems Analyst
Rexall Pharmacy Group LTD —Mississauga, ON
- $65,858–$86,438 a year
- Full-time
- Azure
- Research
- Windows
Quick apply
IT Support Analyst
Third Octet —Mississauga, ON
- $40,000–$55,000 a year
- Weekends as needed
- Remote
- Customer service
- Associate's degree
- Dental care
- Vision care
Quick apply
3d
Application Support Intermediate Analyst - Officer
Citi —Mississauga, ON
- $79,320–$110,680 a year
- Full-time
- Hybrid work
- Oracle
- Customer service
- Java
Analyst, Planning & Land Economics
Watson & Associates Economists Ltd. —Mississauga, ON
- $62,000–$68,000 a year
- Full-time
- Hybrid work
- Microsoft Excel
- Master's degree
- SQL
Quick apply
Apps Support Intmd Analyst
Citi —Mississauga, ON
- $79,320–$110,680 a year
- Full-time
- Hybrid work
- Customer service
- Bachelor's
- No university degree
Systems Analyst
Precinmac —Milton, ON
- $40–$45 an hour
- Full-time
- Azure
- ERP systems
- Microsoft Office
Quick apply
Apps Dev Intmd Programmer Analyst - Officer
Citi —Mississauga, ON
- $79,320–$110,680 a year
- Full-time
- Hybrid work
- Computer Science
- Java
- Finance
12d
Technology Analyst - Azure DevOps
Infosys —Mississauga, ON
- $72,783–$105,007 a year
- Azure
- DevOps
- Analysis skills
Quick apply
IT Business Lead Analyst
Citi —Mississauga, ON
- $120,800–$170,800 a year
- Full-time
- Hybrid work
- Microsoft Excel
- Computer Science
- PMP

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infrastructure analyst jobs near georgetown, on

Service Desk Analyst -Level 1

Buchanan Technologies -
Brampton, ON

Quick apply

Job details

Temporary | Fixed term contract
$30–$36 an hour

Qualifications

Authentication
ITIL Certification
Azure
Operating systems
Customer service
iOS
Research
Windows
ITIL
VMWare
College diploma
Communication skills

Full job description

Service Desk Analyst
12 months contract
Onsite, Brampton
Willing to work on a rotating shift for 8 hrs. between the hours of 5 AM-12AM
$30-$36 per hr.

Job Summary

Responsibilities

Responds to all reports of technology incidents, service requests, and how-to inquiries via phone, email, walk-in, IM, and the IT Self Service Portal in a prompt, efficient, professional and courteous manner.
Records, tracks, and updates all incidents, service requests (catalog items), and how-to inquiries and coordinates with vendors to create tickets via phone, email, or web, ensuring adherence to incident and request management procedures.
Provide first-level support for client hardware, virtual machines, software, multi-factor authentication tools, USB encrypted keys, mobile devices (e.g., smartphones, tablets), & VDI infrastructure and escalate complex issues, serving as a liaison between different support levels.
Provides follow-ups and status updates to members and internal ITS personnel on incidents, service requests, and escalated issues.
Monitors system performance, reports and records outages or service degradations, and initiates major incident and problem tickets as needed.
Keeps members informed about new procedures, maintenance windows, IT advisories, and other important updates to ensure smooth operations.
Manages onboarding and offboarding processes by creating, modifying, and deactivating user accounts, permissions, and access across various internal and external systems.
Maintains and administers email accounts, calendars, shared mailboxes, and distribution groups to ensure seamless communication and access control.
Creates, updates, and formats Service Desk documentation in the Knowledge Base.
Analyzes Service Desk processes to identify and recommend improvements for service efficiency.
Analyzes, releases or escalates suspicious emails to ensure compliance with cybersecurity protocols.
Performs additional duties as assigned.

Qualifications

Education / Knowledge

A Community College Diploma in a computer-related discipline or equivalent, or an equivalent combination of education and experience. ITIL Foundation and above certifications an asset.

Experience

A minimum of two (2) years related experience required.
Demonstrated knowledge of current desktop operating systems such as Windows, Mac, OS, iOS, iPadOS.
Demonstrated knowledge of supporting virtual infrastructure such as VMware.
Demonstrated knowledge of supporting on-premises and cloud-based Azure AD.
Demonstrated knowledge of supporting MDM platforms such as Workspace One.
Demonstrated knowledge of supporting two-factor authentication and identity providers.
Demonstrated knowledge in supporting clients using remote tools.
Demonstrated knowledge in managing key processes in an IT organization, e.g. Service Delivery, Users Management, Change, Incident and Problem Management, and IT Infrastructure Library (ITIL).
Demonstrated written communication skills.
Demonstrated analytical, research and problem-solving skills.
Demonstrated ability to extract relevant information from customers.
Effective oral communication and interpersonal skills.
Excellent customer service skills.

Job Type: Fixed term contract

Pay: $30.00-$36.00 per hour

Work Location: In person

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Refine Your Search

infrastructure analyst jobs in georgetown, on

Service Desk Analyst -Level 1

Technology Lead

Sr. Analyst Operational Technology- Bilingual

Senior Financial Analyst

Sr Data Specialist

Lead, Data Engineer

IT Service Desk Analyst

IT Support Analyst

Infrastructure Analyst

Infrastructure IT Analyst

IT Service Delivery Analyst

IT Systems Analyst

IT Support Analyst

Application Support Intermediate Analyst - Officer

Analyst, Planning & Land Economics

Apps Support Intmd Analyst

Systems Analyst

Apps Dev Intmd Programmer Analyst - Officer

Technology Analyst - Azure DevOps

IT Business Lead Analyst

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