Grande Prairie, Ab Customer experience representative Jobs – 20 Openings This Week

Customer Service Representative
BearCom Canada Corp. —Grande Prairie, AB
- Full-time
- Microsoft Word
- Microsoft Outlook
- English
- Wellness program
- Disability insurance
Quick apply
6d
Remote Call Center Representative
MCI Careers —Alberta
- $15 an hour
- Full-time
- Remote
- Customer service
- High school diploma or GED
- Communication skills
- Designated paid holidays
- Life insurance
Customer Service Representative Grande Prairie AB
BearCom —Grande Prairie, AB
- Monday to Friday
- Disability insurance
- Dental care
Quick apply
Customer Experience Representative
Indigo Books & Music —Grande Prairie, AB
- Part-time
- Bilingual
- Sales
- English
Quick apply
7d
Customer Service Representative
Six S Partners —Canada
- $65,000–$75,000 a year
- Full-time
- Remote
- Microsoft Word
- Sales
- ERP systems
Quick apply
Bilingual (French/English) Patient Support Representative – Remote Canada
TalentWorldGroup —Canada
- $26 an hour
- 8 hour shift
- Remote
- Bilingual
- CRM software
- Customer service
- Work from home
- Flexible schedule
Quick apply
5d

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Bilingual Customer Service Representative (English/French)
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Customer Service Representative

BearCom Canada Corp.
Grande Prairie, AB

Quick apply

Job details

Permanent | Full-time
6 days ago

Qualifications

Microsoft Word
Microsoft Outlook
English
Microsoft Office

Full job description

About BearCom:

Largest Distributor of Wireless Voice, Data, and Video Solutions in North America
40+ Years Industry-Leading Experience
Partnerships with Motorola, JVC Kenwood, Avigilon, and more
75+ Branches Across North America with U.S. HQ in Dallas, TX

As a Customer Service Representative, you will provide quality and efficient customer service to all BearCom customers, both external and internal. One centralized front door into BearCom, with the result being to obtain more business from the customer through satisfaction!

Responsibilities:

Responsible for answering and responding to incoming customer calls/inquiries. Respond to correspondence that may come through via e-mail.
Verifying the accuracy of packing slips for orders being processed.
Quality Control for accuracy of product pulled being on customers’ order.
Assists customers and troubleshoot questions, issues, complaints, inquiries related to products and services sold, repairs, and/or order status. Often requires extensive research and interaction with various departments to resolve problems.
Performs other general office duties as required. That may include receptionist duties, order entry, collections, or QC checking.
May be asked to participate in special projects related to department.

Preferred Qualifications:

Must be MS Suite and familiar with the Internet.
Ability to interpret policies and procedures.
Good aptitude in solving customer service issues.
Exercises professional telephone procedures and e-mail correspondence skills.
Ability to work as a team player and build rapport not only with the Support Service team but with the sales reps and the members of the Operations team.
Multitask oriented.
Candidate must have enthusiasm for customer service and understand the requirements of genuine customer commitment.
Operational knowledge of major office equipment.
Must be available to work Monday - Friday, 8am to 5pm.
On-call scheduling required as need.
Background checks are part of the hiring process, which may also include a Motor Vehicle Check.

Benefits:

BearCom wants to elevate your professional growth! We place high value in investing in the development of our team members and advancing your technical capabilities. BearCom can provide extensive on-the-job training and covers all fees associated with most professional certifications.

You’ll also receive:

Highly Competitive Compensation
Medical, Dental, and Vision Insurance, including Family, and EFAP
Virtual Healthcare
Long-Term Disability Insurance
Employee and Dependent Life Insurance
Paid Vacation & Time Off
Company Matched RRSP Plan
Employee Referral Bonus
Tuition Reimbursement
On-site parking
Company Recognition Program

BearCom is proud to be an equal-opportunity workplace free from discrimination and harassment. We seek to recruit and retain the most talented people from a diverse candidate pool and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other disability protected by law. All employment is decided based upon qualifications, merit, and business need.

Job Types: Full-time, Permanent

Benefits:

Company events
Dental care
Disability insurance
Employee assistance program
Extended health care
Life insurance
On-site parking
Paid time off
RRSP match
Vision care
Wellness program

Work Location: In person

Quick apply

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