Gravenhurst On Front desk agent Jobs – 3 Openings This Week

Front Desk - Lantern Bay Resort
Great Blue Resorts —Kilworthy, ON
- $19–$20 an hour
- Part-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Flexible schedule
Quick apply
7d
Front Desk Clerk/Night Auditor (FT/PT), Tru Bracebridge, ON
Tru by Hilton, Bracebridge, ON —Bracebridge, ON
- $18 an hour
- Full-time
- Basic math
- Hotel
- High school diploma or GED
- Dental care
- Employee assistance program
Quick apply

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Front Desk Clerk/Night Auditor (FT/PT), Tru Bracebridge, ON
Tru by Hilton, Bracebridge, ON —Bracebridge, ON
Retrieves proper name and address verification and proper approval codes for cash and credit card paying customers. Greet and welcome guests upon arrival.
$18 an hour
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Dental Front Desk Receptionist
Dental Office —Thornhill, ON
Patient intake: Process electronic forms, check-ins, and update comprehensive digital patient profiles. As the first face and voice of our practice, you will…
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Security Guard/ Concierge
Nationwide Security Ltd. —Markham, ON
Review, know and follow post orders as identified for site representing. Provide outstanding and personalized customer service as a front line representative of…
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Front Desk - Lantern Bay Resort

Great Blue Resorts -
Kilworthy, ON

Quick apply

Job details

Part-time
$19–$20 an hour
7 days ago

Qualifications

Microsoft Word
Microsoft Excel
Microsoft Outlook
Customer service
Microsoft Office
Communication skills
Time management

Full job description

Great Blue Resorts owns and operates 10 private resort lakefront properties located throughout Ontario’s cottage country. These properties offer outright ownership of beautiful pre-manufactured seasonal recreational cottages. Our resorts have full facilities including community areas, swimming pools, splash pads, multi-sports courts, playgrounds and beaches.

Front Desk Person Role Overview

The Front Desk person is a strong sales driver, profit focused and people oriented.
This Position is key to managing administrative activities in the Welcome Centre building and sustaining positive relationships, ensuring customer satisfaction while generating revenue through chargeable owner maintenance jobs plus through concession and add-on sales.

Responsibilities

The Front Desk Person role is to ensure the maximum profitability of all incremental business activities, while providing customer satisfaction through high standards of service.

The Front Desk Person’s responsibility will include but not limited to the following:

1. Owner Management
a. Fee processing – performing occasional collection calls and processing bi-annual fee payments for owners
b. Manage internal maintenance job system including logging new jobs, billing owners, and daily follow ups with maintenance team so owner can be updated of progress.
c. Collect yearly agreements and proof of insurance from owners
1. Rental management
a. Streamline interdepartmental communication between housekeeping team, front desk team, and maintenance team to ensure all cottages are ready for check in before designated time and then cleaned directly upon guest check out.
b. Perform guest check in and check outs with exceptional customer service and clarity
2. Concessions
a. Sale of pontoon boat cruises, fishing boats, bike rental, food/drink items or merchandise to owners, contractors and vacation guests
3. Property
a. Welcome Centre Cleaning – Entrance, interior, washrooms, signage
b. Incident Report management
c. Perform all opening and closing duties of welcome centre
d. Help to run owner and rental guest special events
4. Administration
a. Phones – answer calls, check messages, answer requests, record messages for other employees
b. Monitor resort emails and draft communications to owners when needed
c. Train and mentor new staff
d. Ensure all visitors report to Welcome Centre and sign in and out

Skills/Requirements

Previous experience in high volume customer service role with proven multi-tasking abilities
Experience processing payments, answering phones, and monitoring emails
Excellent communication skills both internal and external
Knowledgeable of Microsoft office applications including Word, Excel, PDF, and Outlook
Strong time management skills with the ability to perform multiple revenue generating opportunities and providing resort support with potential owners, existing owners and rental guests with little to no supervision
Must be available to work weekends and some evenings

What’s in it for you?

Compensation of $19 - $20 / hr depending on experience
Paid lunches
Opportunity to work in a fun, collaborative environment
Flexible schedule
Diverse and inclusive workplace - Be a part of our tight family!
Continuous learning and development opportunities
Socials, birthday celebrations, and employee recognition events
Ongoing coaching, learning, and development opportunities.
Internal career growth opportunities.

Great Blue Resorts is committed to employment equity regardless of national or ethnic origin, color, religion, gender, sexual orientation, age or disability. Great Blue Resorts welcomes and encourages applications from people with disabilities. Accommodations are available on request for candidates taking part in all aspects of the selection process.

Quick apply

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front desk agent jobs in gravenhurst on

Front Desk - Lantern Bay Resort

Front Desk Clerk/Night Auditor (FT/PT), Tru Bracebridge, ON

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