Grimsby, On Night auditor/front desk agent Jobs – 1 Openings This Week

Night Auditor/Front Desk Agent
Casablanca Hotel —Grimsby, ON
- $17.20–$20.00 an hour
- Part-time
- Bilingual
- Hospitality
- Customer service
Quick apply

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Night Auditor/Front Desk Agent
Casablanca Hotel —Grimsby, ON
Prior experience in front desk or hotel reception roles is preferred but not required; training will be provided.
$17.20–$20.00 an hour
Quick apply

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Night Auditor/Front Desk Agent

Casablanca Hotel -
Grimsby, ON

Quick apply

Job details

Part-time
$17.20–$20.00 an hour

Qualifications

Bilingual
Hospitality
Multilingual
Customer service
Multi-line phone systems
Guest services
Phone etiquette
Communication skills
Hotel experience

Full job description

Overview
We are seeking a dedicated Night Auditor/Front Desk Agent to join our hospitality team. This role is essential in providing exceptional guest services during overnight hours, ensuring smooth hotel operations, and maintaining a welcoming environment for all guests. The ideal candidate will possess strong communication skills, a professional demeanor, and experience in hospitality or front desk operations. Multilingual and bilingual abilities are highly valued to serve our diverse guest base effectively.

Responsibilities

Greet guests warmly upon arrival and during check-in/check-out processes
Manage reservations, cancellations, and modifications using multi-line phone systems
Handle guest inquiries and resolve issues promptly with excellent customer service skills
Perform nightly audit procedures to ensure accurate financial records and reporting
Maintain accurate guest accounts and process payments efficiently
Provide information about hotel amenities, local attractions, and services to enhance guest experience
Ensure the front desk area remains clean, organized, and professional at all times
Follow proper phone etiquette when communicating with guests and vendors
Assist with administrative tasks as needed to support hotel operations during overnight shifts

Experience

Prior experience in front desk or hotel reception roles is preferred but not required; training will be provided
Strong customer service background with excellent communication skills
Experience working with multi-line phone systems and guest management software is a plus
Knowledge of hospitality industry standards and guest service best practices is advantageous

This position offers an opportunity to be part of a dynamic hospitality team dedicated to delivering outstanding guest experiences during overnight hours. We value professionalism, attention to detail, and a friendly attitude in all our team members.

Pay: $17.20-$20.00 per hour

Benefits:

On-site gym
On-site parking

Work Location: In person

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Night Auditor/Front Desk Agent

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