Guelph On Resident advisor Jobs – 19 Openings This Week

Customer Success Manager
MealSuite —Cambridge, ON
- $80,000–$97,000 a year
- Full-time
- Hybrid work
- Analysis skills
- Travel
- Communication skills
- Disability insurance
- Dental care
Quick apply
8d
Resident Advisor
Campus Living Centres —Kitchener, ON
- $17.60 an hour
- Part-time
- CPR Certification
- Customer service
- First Aid Certification
Quick apply
Shipping and Receiving Technician
Certified Group —Kitchener, ON
- Laboratory experience
- High school diploma or GED
- Travel
Quick apply
2d
Courier
Certified Group —Kitchener, ON
- Customer service
- Laboratory experience
- High school diploma or GED
Quick apply
2d
Toxicology Lab Tech 1
Certified Group —Kitchener, ON
- $20–$23 an hour
- Laboratory experience
- Analysis skills
- Bachelor's
Quick apply
2d
Lab Tech
Certified Group —Kitchener, ON
- $18–$19 an hour
- Laboratory experience
- High school diploma or GED
- No university degree
Quick apply
1d
Decision Support Specialist FT 2026-6795
Cambridge Memorial Hospital —Cambridge, ON
- $45.62–$54.30 an hour
- Full-time
- Microsoft Excel
- Microsoft Access
- Oracle
- Wellness program
- Dental care
1d
Quality Assurance Specialist
Certified Group —Kitchener, ON
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
Quick apply
2d
HR People Partner
Region of Waterloo —Kitchener, ON
- $93,347.80–$116,680.20 a year
- Temporary
- Hybrid work
- Management
- Presentation skills
- Bachelor's
9d
Chemistry Lab Tech 1- Sample Preparation
Certified Group —Kitchener, ON
- Laboratory experience
- Microsoft Office
- Bachelor's
Quick apply
2d
Manager Occupational Health Safety and Wellness
Waterloo Regional Police Service —Cambridge, ON
- $138,097–$162,467 a year
- Full-time
- Public speaking
- Microsoft Office
- Analysis skills
- Wellness program
- Dental care
14d
Director, CX Programs
MealSuite —Cambridge, ON
- $133,800–$178,500 a year
- Full-time
- Hybrid work
- Travel
- AI
- Communication skills
- Disability insurance
- Dental care
Quick apply
18h
Sales Advisor
Sienna Senior Living —Waterloo, ON
- $49,117–$61,397 a year
- Weekends as needed
- Microsoft Powerpoint
- Microsoft Excel
- Sales
- Dental care
Senior Manager, Central Animal Facility
University of Waterloo —Waterloo, ON
- $93,117.25–$116,396.56 a year
- Full-time
- Management
- Laboratory experience
- Research
Technical Lead, Environmental Compliance
Environmental Standards, Inc. —Guelph, ON
- $122,000–$178,000 a year
- Full-time
- PMP
- Engineering
- Master's degree
CFO (Chief Financial Officer)
MealSuite —Cambridge, ON
- Full-time
- Hybrid work
- Master's degree
- Bachelor's
- Travel
- Disability insurance
- Dental care
Quick apply
Instructor(s), Adult Basic Education
Vancouver Island University —Canada
- $89,412–$115,129 a year
- Temporary
- Doctoral degree
- Computer Science
- Master's degree

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Controller
Vaco by Highspring —Toronto, ON
Oversee payroll, accounts payable, accounts receivable, and cash flow management. Provide financial reporting and analysis to support leadership decision-making…
$90,000–$110,000 a year
Quick apply
1d
Sales Advisor - GTA
Sienna Senior Living —North York, ON
You must be legally eligible to work in Canada or have a valid work/study permit. Oversee a petty cash system and a trust fund for petty cash disbursements.
$49,117–$61,397 a year
Quick apply
9d

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Customer Success Manager

MealSuite -
Cambridge, ON

Quick apply

Job details

Full-time
$80,000–$97,000 a year
8 days ago

Qualifications

Analysis skills
SaaS
Account management
Communication skills

Full job description

About MealSuite

MealSuite builds end-to-end foodservice technology for healthcare and senior living organizations. Our mission is to help care teams deliver better dining experiences with less effort. We’re a fast-growing team working on meaningful problems that directly impact patient and resident care.

About the Role

The role of a Customer Success Manager is vital to MealSuite’s long-term vision and profitability. We will not succeed unless our customers realize value from our products and services and remain within our ecosystem. We are looking for strategic, relationship-minded, and experienced professionals to join our ever-growing Customer Experience team.

Reporting to the Manager, Customer Success, you’ll support a wide array of customers across their entire lifecycle — ensuring they adopt our products, achieve their goals, and scale effortlessly through impactful engagements, all focused on driving business outcomes. The successful candidate will be highly customer-centric and comfortable diving deep into MealSuite’s products to coach, mentor, and train customers on best practices while providing recommendations toward a long-term MealSuite strategy within their organization.

What You’ll Do

Own Customer Relationships – Provide overall relationship management to a portfolio of customers through regularly scheduled touchpoints with key stakeholders, actively managing customer lifetime value across a large and diverse assigned customer base.
Drive Strategic Success Planning – Develop and manage customer success plans that articulate goals, measurement criteria, obstacles, and risks, including the drivers of product retention. Coordinate and conduct regularly scheduled business reviews leveraging the Value Realization framework.
Be a Trusted Advisor – Develop a consultative relationship with each customer, working in conjunction with other MealSuite teams and SMEs to provide solution planning and execution. Mentor customers on best practices and serve as the point person for training needs.
Proactively Manage Account Health – Proactively connect with customers to assess account health, identify future needs and growth opportunities, surface red flags and risks, and escalate appropriately to internal stakeholders.
Support Growth & Expansion – Partner with your counterpart in Sales (Account Management) to identify Customer Success Qualified Leads (CSQLs) for expansion, and collaborate on the best approach to manage those opportunities.
Lead Onboarding Transitions – Serve as a key stakeholder during the Implementation phase and facilitate a seamless transition from Onboarding to Customer Success.
Manage Escalations – Serve as the central communication point for the customer during escalations, working alongside Customer Experience colleagues to coordinate resolution above and beyond standard support channels.
Champion the Customer Internally – Be the voice of the customer internally by making recommendations and influencing key decisions that will positively impact their experience and outcomes.
Drive Product Adoption – Set adoption and engagement usage targets with customers that support their goals, and proactively work to improve platform utilization across your portfolio.

What You Bring

2–3 years of experience in Customer Success, Account Management, or a related customer-facing role
1–2 years of experience establishing joint strategic goals with customers and measuring progress and outcomes
Proven experience working within a SaaS environment
Experience working with senior living technology or nutritional services technology is a strong asset
Experience with a Customer Success Platform (e.g. Gainsight, ChurnZero, Totango, or equivalent) is an asset
Familiarity with Customer Success frameworks, methodologies, and best practices
In-depth knowledge of MealSuite products and services is a plus
Ability to build strong relationships and quickly establish credibility and rapport with senior-level and C-Suite executives
Excellent communication and analytical skills, with the ability to collaborate cross-functionally across multiple internal and external teams
High energy level, demonstrated drive to succeed, and a sense of urgency
Ability to adapt quickly as priorities shift in a fast-moving environment
Willingness to travel approximately 30% of the time to customer locations; valid passport with no travel restrictions

Compensation

$80,000–$97,000 CAD per year | $78,000–$94,400 USD per year

This role is open to candidates in Cambridge, Dallas, or remote across North America. Some travel to customer locations is required.

Why You’ll Love Working Here

Unlimited paid time off – yeah, you read that right! We trust our employees to build their own version of balance so they can feel rejuvenated to bring their best every day.
Retirement savings support – we invest in your future with RRSP/401(k) matching at 100% up to 3%, because long-term security matters just as much as day-to-day balance.
Health benefits – this includes day one medical, dental, and vision options, life & disability insurance, and paid maternity and parental leave.
Hybrid flexibility – we value the collaboration, mentorship, and learning that come from physically working next to one another, as well as the benefits that remote work can offer.
Work-life balance – supported by the fact that more than 90% of current employees agree that their leader supports their wellbeing.
Participation in our equity program – we’d love for you to share in MealSuite’s success as we continue to grow!
Opportunities for career development and advancement – we support our employees in pursuing and achieving their professional goals.
Purposeful work with a positive community impact – more than 90% of our North American employees agree that the company’s purpose aligns with their personal values. Learn more about our values at mealsuite.com/careers.

We want to ensure that every qualified individual has an equal opportunity to work with us. If you require accommodation to our application process, please contact [email protected].

MealSuite uses AI-assisted tools during parts of the hiring process, including screening and workflow automation. All final hiring decisions are made by people.

This is a current vacancy, and we are actively hiring for this position.

Quick apply

Refine Your Search

resident advisor jobs in guelph on

Customer Success Manager

Resident Advisor

Shipping and Receiving Technician

Courier

Toxicology Lab Tech 1

Lab Tech

Decision Support Specialist FT 2026-6795

Quality Assurance Specialist

HR People Partner

Chemistry Lab Tech 1- Sample Preparation

Manager Occupational Health Safety and Wellness

Director, CX Programs

Sales Advisor

Senior Manager, Central Animal Facility

Technical Lead, Environmental Compliance

CFO (Chief Financial Officer)

Instructor(s), Adult Basic Education

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