Halifax Ns Guest experience manager Jobs – 209 Openings This Week

Guest Services Manager
Delta Hotels By Marriott Halifax Downtown —Halifax, NS
- $55,000–$65,000 a year
- Weekends as needed
- Salesforce
- Microsoft Office
- Hotel
- Disability insurance
- Dental care
Quick apply
4d
Route Sales Driver
ARAMARK Canada —Halifax, NS
- Weekends as needed
- Customer service
- Communication skills
- Dental care
- Paid sick leave
3h
Restaurant Manager
Saffron Hill Hospitality Group —Bedford, NS
- Weekends as needed
- Bar
- Continuous improvement
- Mentoring
- Store discount
- Dental care
Quick apply
14d
Sous Chef/Kitchen Manager
Chop Steakhouse and Bar —Halifax, NS
- Up to $52,500 a year
- Weekends as needed
- Hospitality
- Culinary experience
- Inventory management
- Store discount
- Wellness program
Quick apply
Assistant Manager Moxies Bayers Lake
Moxies —Halifax, NS
- $54,000–$56,000 a year
- Weekends as needed
- Bar
- Sales
- Restaurant management
- Store discount
- Dental care
Quick apply
13d
Front of House Manager
Service Inspired Restaurants —Dartmouth, NS
- $53,600–$63,700 a year
- Bar
- Sanitation
- Training & development
- Tuition reimbursement
Yard Manager (Lead Hand)
Armdale Yacht Club —Halifax, NS
- $24.00–$28.20 an hour
- Weekends as needed
- Carpentry
- Heavy equipment operation
- High school diploma or GED
- Paid time off
Quick apply
8d
Line Cook
Chop Steakhouse and Bar - halifax NS —Halifax, NS
- $15.60–$19.00 an hour
- 8 hour shift
- Hotel
- Food service experience
- In-person
Quick apply
Brand/Marketing Manager [Bedford & Bridgewater Portfolio] (Part-Time | 20 Hours/Week)
Grafton Connor Group —Halifax, NS
- $22–$25 an hour
- Part-time
- Hybrid work
- Microsoft Word
- Hospitality
- Bar
Quick apply
Team Lead - SMU Retail Dining
ARAMARK Canada —Halifax, NS
- Cashiering
- Supervising experience
- Food service experience
- Dental care
- Paid sick leave
3d
MUIR Guest Experience - Guest Experience Ambassador
Muir Hotel —Halifax, NS
- Weekends as needed
- English
- Hotel
- Front desk
- Dental care
- Tuition reimbursement
Quick apply
Food Services Supervisor - Gorsebrook Lounge
ARAMARK Canada —Halifax, NS
- Weekends as needed
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Dental care
- Paid sick leave
2d
Manager/Assistant Manager
Tim Hortons —Halifax, NS
- From $21.95 an hour
- Full-time
- Hospitality
- Inventory control
- Sanitation
- Store discount
- Disability insurance
Quick apply
Client Care Representative
Coastal Care Veterinary Emergency & Referral Hospital —Halifax, NS
- $19–$25 an hour
- Weekends as needed
- Organizational skills
- Front desk
- Cleaning
- Wellness program
- Dental care
Quick apply
General Manager
KFC Canada - FMI Group —Halifax, NS
- Weekends as needed
- Inventory control
- Customer service
- Restaurant management
- Dental care
Quick apply
13h
Guest Services Manager - Gahan House Nova Centre
Murphy Hospitality Group —Halifax, NS
- $49,000–$54,000 a year
- Full-time
- Bar
- Customer service
- Continuous improvement
- Dental care
- Vision care
Quick apply
7d
Grab & Go Cashier - Greenway Grill
The Armour Group Limited —Bedford, NS
- Full-time
- Serving
- Customer service
- Merchandising
- Dental care
- Employee assistance program
Quick apply
Team Member
Popeyes | Keel Brands Limited —Bedford, NS
- From $16.50 an hour
- Full-time
- Sanitation
- Quality Control
- Cleaning
- Flexible schedule
Quick apply
7d
Team Member
Popeyes | Keel Brands Limited —Dartmouth, NS
- From $17 an hour
- Part-time
- Sanitation
- Quality Control
- Cleaning
- Flexible schedule
Quick apply
7d
Assistant General Manager - Gahan House Nova Centre
Murphy Hospitality Group —Halifax, NS
- $49,000–$54,000 a year
- Full-time
- Bar
- Customer service
- Continuous improvement
- Dental care
- Vision care
Quick apply
7d

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guest experience manager jobs near halifax ns

Guest Services Manager

Delta Hotels By Marriott Halifax Downtown -
Halifax, NS

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Job details

Permanent | Full-time
$55,000–$65,000 a year
4 days ago

Qualifications

Hotel and accommodations experience
Salesforce
Coaching
Post-secondary education
Microsoft Office
Hotel guest services experience
Task prioritization
Client services
Customer service orientation
Organizational skills
SharePoint
Front desk
Training & development
Guest services
Guest issue resolution
Team motivation
Communication skills
Team coordination

Full job description

Leader. Problem-Solver. Guest Experience Champion. Sound like you? If you're a natural leader who thrives on creating memorable guest experiences, empowering teams, and driving revenue, this is your moment.

Who We Are

SilverBirch Hotels & Resorts is one of Canada's leading hotel management companies and manages a large portfolio of full-service, focused service and extended stay hotels across Canada. The company manages hotels operating under major franchise brands, such as Marriott and Hilton.

At the newly renovated Delta Hotels by Marriott Halifax Downtown we're looking for a Guest Services Manager to lead our front-of-house team and champion the guest experience from check-in to check-out.

In this role, you'll be the heartbeat of our lobby, leading by example, coaching your team, and ensuring every guest feels welcomed, valued, and cared for.

Why You'll Love Working with Us

Join a supportive team where innovation and teamwork thrive! We prioritize a people-first approach, contribute to the community, take green initiatives, and focus on career growth with ample opportunities. Enjoy a prime location in the heart of downtown Halifax, close to everything!

· Competitive Compensation & Bonus: Performance-based Equitable Compensation Plan, Generous Time Off, Comprehensive Insurance, Short-term Incentive Plan, RRSP Matching, Exclusive Hotel Discounts, etc.

· The Extras That Matter: Staff meals, F&B discounts, free monthly indoor parking, and free access to our fitness center and pool.

· Learning & Development: Career growth opportunities within SilverBirch and Marriott, plus access to our Learning Management System with over 3,000 courses.

· Workplace Wellness and Inclusion: Comprehensive resources including an active OH&S Committee promoting workplace safety, EFAP-accessible mental health support, inclusive DE&I initiatives, and accommodation practices that prioritize employee wellbeing and belonging.

What You'll Do

· Provide leadership, training, and support to Guest Services associates, ensuring consistency in service delivery and operational excellence.

· Actively coach and lead associates through guest problem resolution, turning service opportunities into moments of loyalty.

· Lead, motivate, and coach your team to maximize productivity, engagement, and satisfaction, including supporting incentive programs where applicable.

· Promote interdepartmental cooperation to ensure seamless guest experiences across Front Office, Housekeeping, Sales, and F&B.

· Practice revenue management fundamentals to maximize occupancy and average rates while maintaining high-quality guest service.

· Ensure accuracy of room block assignments, special requests, and VIP accommodations; distribute VIP lists with care.

· Support SilverBirch Brand Reservations and all booking channels to ensure accuracy and rate parity.

· Communicate rate strategies and revenue expectations to Front Office and Reservations teams to maximize revenue potential.

· Collaborate with Sales on group booking status and maintain room rate control and availability.

· Train and monitor Rewards Program requirements to ensure brand standards and objectives are met.

· Other related duties as assigned.

How You Excel

· A natural leader and coach who brings out the best in others.

· Self-starter with initiative to see assignments through to completion.

· Strong organizational skills with the ability to prioritize tasks and manage competing demands.

· Analytical mindset with sharp attention to detail.

· Excellent verbal and written communication skills, with a strong customer service focus and problem resolution abilities.

· Passionate about creating a positive, high-performing team culture.

How We Thrive in Our Working Environment

Where You'll Work:

You'll be based in a dynamic front office environment, with time spent at the desk, in back-of-house spaces, and throughout the hotel lobby. You'll be where the action is, connecting with guests and leading your team in real time.

When You'll Work:

Hospitality is a 24/7 industry, and our teams show up for each other. This role requires flexibility to work a variety of shifts, including days, afternoons, evenings, weekends, and holidays. We believe in balance and support our leaders to manage their time effectively.

What You Bring

· Minimum three (3) years of experience in guest services, with a minimum one (1) year of experience in an Assistant Guest Services Manager role or above.

· Strong proficiency with a property management systems (LightSpeed or similar) and all Microsoft Office software, including SharePoint.

· Post-secondary education in Hospitality Management, previous Marriott experience, and/or Salesforce experience is an asset.

Ready to Lead the Way?

If you're a passionate leader who believes great service starts with great people, and you're ready to make your mark at a property on the rise, we'd love to meet you.

SilverBirch Hotels & Resorts is supportive of workforce diversity and encourages applications from qualified individuals.

SilverBirch Hotels & Resorts welcomes and encourages applications from people with disabilities. Accommodations are available upon request for candidates taking part in all aspects of the selection process.

Notice to potential job applicants:If you are considering employment with us, please be advised that SilverBirch Hotels & Resorts does not require job applicants to pay a fee for a job application or opportunity; and does not make unsolicited offers of employment.

Thank you for your interest! We sincerely appreciate you taking the time to apply. While we'd love to respond to everyone, only shortlisted candidates will be contacted for screenings and interviews. Wishing you all the best.

Pay: $55,000.00-$65,000.00 per year

Benefits:

Company events
Dental care
Disability insurance
Discounted or free food
Employee assistance program
Extended health care
Life insurance
On-site gym
RRSP match

Application question(s):

How many years of guest services management experience do you have?
Are you legally authorized to work in Canada for this position?
Will you now require employer sponsorship or support to obtain, extend, or maintain authorization to work in Canada?
Will you in the future require employer sponsorship or support to obtain, extend, or maintain authorization to work in Canada?
Are you available to work weekends and statutory holidays, when required as part of the position?

Work Location: In person

Quick apply

Refine Your Search

guest experience manager jobs in halifax ns

Guest Services Manager

Route Sales Driver

Restaurant Manager

Sous Chef/Kitchen Manager

Assistant Manager Moxies Bayers Lake

Front of House Manager

Yard Manager (Lead Hand)

Line Cook

Brand/Marketing Manager [Bedford & Bridgewater Portfolio] (Part-Time | 20 Hours/Week)

Team Lead - SMU Retail Dining

MUIR Guest Experience - Guest Experience Ambassador

Food Services Supervisor - Gorsebrook Lounge

Manager/Assistant Manager

Client Care Representative

General Manager

Guest Services Manager - Gahan House Nova Centre

Grab & Go Cashier - Greenway Grill

Team Member

Team Member

Assistant General Manager - Gahan House Nova Centre

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