Halifax Ns Healthcare work from home Jobs – 23 Openings This Week

Overnight Care Associate
One Team Health —Halifax, NS
- Part-time
- Remote
- Customer service
- Microsoft Office
- High school diploma or GED
Quick apply
6d
Spécialiste bilingue du soutien aux patients - télétravail / Bilingual Patient Support Specialist - REMOTE
IQVIA —Halifax, NS
- $50,500–$84,100 a year
- Part-time
- Remote
- Bilingual
- Spanish
- Microsoft Excel
Therapist (MSW RSW & RP)
Shift Collab —Halifax, NS
- Part-time
- Remote
- Master's degree
- Psychology
- Social Work
- Work from home
Quick apply
Account Lead
CBI Health —Halifax, NS
- $65,000–$75,000 a year
- Remote
- Bachelor's
- Case management
- Dental care
- Vision care
Quick apply
11d
Registered Counselling Therapist or Social Worker Clinical Spec.
Lifemark Health Group —Dartmouth, NS
- Full-time
- Remote
- Master's degree
- Administrative experience
- Social Work
Quick apply
Occupational Therapist (Virtual) — New Brunswick
Lifemark Health Group —Halifax, NS
- Full-time
- Remote
- Bilingual
- Microsoft Excel
- English
- Dental care
- Employee assistance program
Quick apply
Occupational Therapist (Virtual) — Nova Scotia
Lifemark Health Group —Halifax, NS
- Full-time
- Remote
- Bilingual
- Microsoft Excel
- English
- Dental care
- Employee assistance program
Quick apply
Psychologist - Fully Remote / Virtual
Lifemark Health Group —Halifax, NS
- Full-time
- Remote
- Doctoral degree
- Master's degree
- Psychology
Quick apply
Nova Scotia MD Lead
Rocket Doctor —Halifax, NS
- Part-time
- Remote
- Medicine
- Travel
- Leadership
Quick apply
Psychologist, Fully Remote or Hybrid in Lower Sackville NS
Lifemark Health Group —Lower Sackville, NS
- Full-time
- Remote
- Bilingual
- Doctoral degree
- English
Quick apply
Psychologist - Fully remote or Hybrid
Lifemark Health Group —Lower Sackville, NS
- Full-time
- Remote
- Doctoral degree
- Master's degree
- Psychology
Quick apply
Bilingual Guidance Consultant (Clinical EAP Intake and Triage) - REMOTE
ComPsych Corporation —Canada
- $43,000–$58,000 a year
- Full-time
- Remote
- Bilingual
- Customer service
- Master's degree
- Wellness program
- Dental care
Occupational Therapist
Odyssey Health —Canada
- Contract
- Remote
- Patient care
- Pediatrics
- Acute care
- Flexible schedule
Quick apply
4d
Clinical Manager FT - MAP / Trauma
Edgewood Health Network Inc —Canada
- $85,000–$95,000 a year
- Full-time
- Remote
- Master's degree
- Psychology
- Social Work
- Paid time off
- Employee assistance program
Quick apply
5d
Coverdale Regional Clinic Manager - British Columbia
BioScript Solutions —Canada
- Remote
- Bilingual
- English
- Microsoft Office
Quick apply
2d
Occupational Therapist (OT) - Remote
Edgewood Health Network Inc —Canada
- $80,000–$90,000 a year
- Full-time
- Remote
- Bilingual
- English
- Master's degree
- Paid time off
- Employee assistance program
Quick apply

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Overnight Care Associate

One Team Health -
Halifax, NS

Quick apply

Job details

Part-time
6 days ago

Qualifications

Customer service
Post-secondary education
Logistics
Microsoft Office
High school diploma or GED
Organizational skills
Medical terminology
Communication skills
Negotiation

Full job description

Job Summary
One Team Health, a part of the Allshores Group of Companies (“Allshores”) is currently seeking an Overnight Care Associate to join the Health Services Team. This role involves the coordination of urgent medical care services during overnight hours, including handling air ambulance transfers and supporting global members in accessing timely, appropriate care.

The successful candidate will manage overnight communications from members, providers, and partners, ensuring services are delivered in line with policy terms, established protocols, and high standards of customer service. This position requires the ability to work independently, problem-solve in real time, and make informed decisions during critical situations.

PRIMARY DUTIES AND RESPONSIBILITIES:

Respond to all inbound calls, emails, and faxes during overnight hours and direct or escalate appropriately to the team.
Gather necessary information to effectively open new cases, including urgent and complex medical cases requiring immediate response.
Coordinate and facilitate air ambulance transfers, ensuring timely authorization, documentation, and communication with involved stakeholders.
Deliver high-quality customer service by offering support and guidance with empathy, professionalism, and efficiency.
Maintain comprehensive and accurate case notes along with other relevant data required to effectively process claims.
Utilize problem solving skills and negotiating techniques to resolve conflicts.
Communicate with Team Lead or Manager for direction, knowledge sharing, and resolution of complex matters.
Initiate required forms, letters and/or policies to comply with organizational guidelines and initiatives.
Adheres to all policies and procedures as outlined by One Team Health and client specific protocols.
Perform all work in a PIPEDA and HIPAA compliant manner.
Ensure strict standards for claimant/client confidentiality and complies with organizational and governmental regulations/policies.
Participation in statutory holiday coverage and shift rotation as required.
Provide administrative support to other departments as needed, including assisting with cross-functional tasks and special projects during overnight hours
Other related duties as assigned.

REQUIREMENTS:

Minimum 3 years experience in a customer service or case coordination environment
Knowledge of insurance or health care preferred
Excellent verbal and written communication skills with the ability to listen actively and respond empathetically
Post-secondary education in a health-related, emergency services, or insurance field, or equivalent work experience
Proficiency with Microsoft Office and ability to learn proprietary systems quickly
Knowledge of medical and insurance terminology is a strong asset
Prior experience handling urgent or emergency medical logistics (e.g., air ambulance coordination) is highly desirable.

SKILLS/ATTRIBUTES:

Strong interpersonal and communication skills with a client-focused, empathetic approach
Able to work independently and remain composed during high-pressure, time-sensitive situations
Strong critical thinking and decision-making abilities. Show empathy for the customer’s situation
Possesses excellent organizational skills and able to set own priorities
Proactive/Takes initiative, able to work with minimal supervision, especially during slow periods
Professional/High level of integrity
Flexible, reliable team player with strong critical thinking and problem-solving abilities
Comfortable working overnight hours and sitting for extended periods to ensure consistent coverage

Education:

Secondary School (required)

Experience:

Customer service: 3 years (required)

Location:

Halifax, NS (required)

Work Location: Remote

Quick apply

Refine Your Search

healthcare work from home jobs in halifax ns

Overnight Care Associate

Spécialiste bilingue du soutien aux patients - télétravail / Bilingual Patient Support Specialist - REMOTE

Therapist (MSW RSW & RP)

Account Lead

Registered Counselling Therapist or Social Worker Clinical Spec.

Occupational Therapist (Virtual) — New Brunswick

Occupational Therapist (Virtual) — Nova Scotia

Psychologist - Fully Remote / Virtual

Nova Scotia MD Lead

Psychologist, Fully Remote or Hybrid in Lower Sackville NS

Psychologist - Fully remote or Hybrid

Bilingual Guidance Consultant (Clinical EAP Intake and Triage) - REMOTE

Occupational Therapist

Clinical Manager FT - MAP / Trauma

Coverdale Regional Clinic Manager - British Columbia

Occupational Therapist (OT) - Remote

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