Halifax Ns Veterinary receptionist Jobs – 7 Openings This Week

Client Care Representative
Coastal Care Veterinary Emergency & Referral Hospital —Halifax, NS
- $19–$25 an hour
- Weekends as needed
- Organizational skills
- Front desk
- Cleaning
- Wellness program
- Dental care
Quick apply
Veterinary Receptionist
Waverley Animal Hospital —Waverley, NS
- $18–$20 an hour
- Part-time
- Microsoft Word
- Customer service
- Laboratory experience
- Store discount
- Disability insurance
Quick apply
Veterinary Assistant/Receptionist
Stewiacke River Animal Hospital —Halifax, NS
- Part-time
- Sanitation
- Front desk
- Cleaning
Quick apply
7d
Veterinary Assistant, North End Animal Hospital
VCA Animal Hospitals —Halifax, NS
- Full-time
- Front desk
- Cleaning
- Employee assistance program
Veterinary Assistant/Receptionist
Acres Animal Hospital —Dartmouth, NS
- $18–$20 an hour
- Part-time
- Sales
- Customer service
- High school diploma or GED
- Store discount
- Disability insurance
Quick apply
9d
Client Care Representative
Cobequid Animal Hospital —Lower Sackville, NS
- From $18 an hour
- Weekends as needed
- Hospitality
- Data entry
- Front desk
- Store discount
- Dental care
Quick apply
13d
Receptionist & Animal Care Attendant – Dartmouth SPCA Shelter
SPCA Nova Scotia —Dartmouth, NS
- From $17 an hour
- Weekends as needed
- Medication administration
- Sanitation
- Front desk
- Employee assistance program

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Client Care Representative

Coastal Care Veterinary Emergency & Referral Hospital -
Halifax, NS

Quick apply

Job details

Permanent | Full-time
$19–$25 an hour

Qualifications

Customer communication
Diploma of Vocational Studies
Customer appointment booking
Client communication
ACS
Client services
Customer service orientation
Organizational skills
Front desk
Cleaning
Cash management
Communication skills
Client interaction

Full job description

Coastal Care Veterinary Emergency & Referral Hospital in Halifax is seeking a seeking a friendly, energetic, and compassionate Veterinary Assistant & Customer Service Representative to join our innovative and dynamic team in a full-time capacity.

If you love animals, and enjoy helping people – search no further!

Our ideal candidate is a team player with excellent communication skills, who is detail oriented and thrives in a fast-paced environment while connecting with our team and clients through their love of pets.

The Veterinary Assistant Customer Service Representative is responsible for ensuring the quality of care and service provided to the pets and the people we care for is impeccable. Through helping to foster a patient focused service model, participating in a supportive work environment, and by communicating openly with the medical team, the Veterinary Assistant supports the growth and vision of the practice.

We work collaboratively, so it’s important that we identify someone with a cheerful and amiable disposition that shares our enthusiasm for convivial teamwork. We believe in work-life balance, laughter and fun while doing the dedicated work that we do. If you are looking for a progressive environment where each individual is heard, and recognized for their unique contributions, we'd love to talk.

A healthy work-life balance is important to us! As such, schedules may include dayshifts, night shifts, weekdays, weekends, and holidays; to help create a schedule that will allow for life outside of work.

Job Duties:

Client Experience

 Provides exceptional client service and builds relationships with clients through service, respect, and professionalism.

 Contributes to smooth communication throughout a client’s visit and seeks answers to any client questions or concerns.

 Supports healthcare recommendations and helps educate clients on care or products that would enrich the life of their pet.

 Routinely contributes to the cleanliness and organization of the practice, to ensure all guests leave with a lasting positive impression of the hospital.

Patient Experience

 Focusses on the well-being and comfort of the patient while following best medicine and patient experience principles.

 Greets, handles, and treats pets with kindness, compassion, patience and skill using Fear Free techniques. Nurtures an environment that makes them feel safe and secure.

 Advocates for the patient. Helps provide an organized and calm procedural and patient flow throughout medical and treatment areas.

Culture Champion Communication

 Contributes to a positive, healthy culture in the workplace is team oriented.

 Uses a collaborative approach, assumes positive intent, and fosters open, proactive, and

cooperative relationships.

 Contributes, supports, and implements new ideas and positive changes for themselves, the team, and the hospital.

 Follows progressive patient care standards while supporting a positive work environment.

Receptionist Duties

 Welcomes and supports clients and pets, adapting responses to reflect the situation.

 Efficiently and accurately performs clerical and reception duties, client and in-patient intake and discharge duties, schedules appointments, answers questions, and maintains front office and exam room flow.

 Acts as the liaison between clients and medical team and relays all necessary information timely and correctly. Identifies and addresses any issues.

 Sends client communications such as welcome letters, sympathy cards, and newsletters in accordance with clinic protocols approved timelines.

 Correctly enters client and patient information into PIMS and confirms it’s up-to-date at every visit.

 Identifies questionable or missed fees, and ensures that owners meet all financial obligations. Accurately performs daily invoicing, cash management and reconciliation.

 Is able to diffuse client conflict in a professional, hospitable and tactful manner. Escalates/refers when appropriate to Team Leader or Practice Manager.

Qualifications:

 Experience in the Veterinary industry

 Veterinary Assistant or Medical Receptionist Certification is preferred

 Strong communication and interpersonal skills required

 Multi-tasking and organizational skills

 Ability to plan and prioritize

 A kind, compassionate, and responsible disposition

 Problem solving skills with the ability to adapt, be creative, and offer quick and effective

solutions

 Ability to work in teams and thrive in a fast-paced environment

 Proven ability to build and nurture relationships at all levels

 An approach that is progressive, strategic, humble, and achievement oriented

 A love for animals!

Total Compensation

We value our team members, and prove it by supporting your personal, financial, and professional growth through:

 A Competitive Wage

 A comprehensive Health Benefits package (100% of Medical, Dental, Vision premiums paid), effective following successful completion of 3-month probationary period

 Professional Services coverage (chiropractor, massage therapist, physiotherapist, and more)

 Employee Assistance Program

 Paid Vacation time

 Paid Emergency Days

 Paid holidays beyond the standard NS requirements

 Generous Veterinary Discounts (extended family and friends discount)

 Uniform Allowance

 RRSP matching

 Yearly CE allowance

 Wellness program and veterinary discount pricing through Hills, RC, PPVD portals

We are an equal opportunity employer and are committed to providing a respectful, inclusive, and diverse workplace.

Job Types: Full-time, Permanent

Pay: $19.00-$25.00 per hour

Benefits:

Dental care
Employee assistance program
Extended health care
Life insurance
On-site parking
Paid time off
RRSP match
Vision care
Wellness program

Education:

AEC / DEP or Skilled Trade Certificate (preferred)

Experience:

veterinary receptionist: 2 years (required)

Work Location: In person

Quick apply

Refine Your Search

veterinary receptionist jobs in halifax ns

Client Care Representative

Veterinary Receptionist

Veterinary Assistant/Receptionist

Veterinary Assistant, North End Animal Hospital

Veterinary Assistant/Receptionist

Client Care Representative

Receptionist & Animal Care Attendant – Dartmouth SPCA Shelter

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