HAMILTON URBAN CORE COMMUNITY HEALTH CENTRE
Strong Core Healthier Lives
Job Type: Temporary Full-time (18 Month Contract)
Location: Onsite
Salary Range: $70,000 - $76,000
Position Summary
The Life Redesign Coach provides trauma-informed, person-centered, and culturally responsive coaching support to individuals participating in Hamilton Urban Core Community Health Centre's Residential Treatment and Recovery Program as well as the main HART Hub site.
The role supports individuals navigating recovery, stabilization, community reintegration, housing transitions, and life redesign following experiences of substance use, mental health challenges, homelessness, housing instability, poverty, and other complex psychosocial needs.
Working within a recovery-oriented, harm reduction, and health equity framework, the Life Redesign Coach supports participants in identifying strengths, clarifying goals, and building practical skills to support long-term wellness, independence, and community integration. The role emphasizes empowerment, dignity, and self-determination, with a focus on supporting individuals to envision and actively design meaningful life pathways aligned with their values and lived experiences.
-
Support participants in identifying personal strengths, values, interests, and long-term recovery goals.
-
Facilitate individualized life redesign plans that promote wellness, independence, and meaningful community participation.
-
Assist participants in developing realistic life redesign plans and measurable goals related to housing, employment, education, relationships, health, and personal development to support successful community reintegration.
-
Provide strengths-based coaching that promotes self-efficacy, resilience, confidence, and personal accountability.
-
Support participants in envisioning and building a life beyond substance use and crisis through intentional planning and skill development.
-
Monitor progress toward goals and adjust plans collaboratively based on participant needs and priorities.
-
Support discharge planning and aftercare coordination for residents transitioning from the Residential Treatment and Recovery Program.
-
Develop individualized transition plans that support successful reintegration into the community.
-
Ensure participants have appropriate supports in place prior to discharge, including housing, income supports, healthcare access, and community connections.
-
Provide follow-up support during the transition period to promote stability and prevent relapse or housing loss.
-
Facilitate warm handoffs and continuity of care between residential treatment services and community-based supports.
-
Support participants in securing safe, stable, and appropriate housing options following treatment.
-
Coordinate referrals and placements into Hamilton HART Hub supportive housing units and other supportive housing programs.
-
Work closely with supportive housing providers, housing workers, landlords, property managers, and community agencies to support housing placement and tenancy success.
-
Assist participants in completing housing applications, gathering documentation, and navigating housing systems.
-
Support participants in understanding tenant rights and responsibilities.
-
Monitor housing stability and provide early intervention to address tenancy concerns and barriers to successful housing retention.
-
Advocate for participants experiencing housing-related challenges or discrimination.
-
Support participants in developing practical life skills necessary for independent living and long-term recovery.
-
Provide coaching and education related to: Financial literacy and budgeting, Time management and organization, Meal planning and nutrition, Personal wellness and self-care, Household management and tenancy maintenance, Communication and interpersonal skills, Healthy relationships and boundary setting, Employment readiness and workplace skills, and Educational and vocational planning.
-
Provide ongoing coaching and support to individuals at various stages of recovery.
-
Reinforce recovery plans, wellness goals, and relapse prevention strategies.
-
Promote participant engagement in treatment, aftercare, peer support, and recovery-oriented services.
-
Encourage self-advocacy, informed decision-making, and active participation in care planning.
-
Support participants in building positive social connections and community networks.
-
Recognize signs of emotional distress, relapse risk, housing instability, or emerging crises.
-
Respond using trauma-informed, de-escalation, and strengths-based approaches.
-
Support participants in accessing appropriate clinical, crisis, or emergency services when required.
-
Collaborate with clinical staff to ensure participant safety and well-being.
-
Maintain professional boundaries while providing compassionate and supportive services.
-
Support participants in establishing healthy routines and sustainable recovery-oriented practices.
-
Encourage participation in wellness, recreational, cultural, spiritual, and community-based activities.
-
Collaborate with interdisciplinary team members to support integrated care planning and service coordination.
-
Participate in case conferences, treatment planning meetings, discharge planning discussions, and service reviews.
-
Facilitate referrals and connections to: Housing programs, Employment and vocational supports, Educational programs, Income and financial assistance programs, and Legal and community services
-
Maintain strong relationships with HART Hub service delivery partners, community organizations and system partners.
-
Provide culturally safe, anti-racist, anti-oppressive, and trauma-informed coaching support.
-
Foster inclusive, welcoming, and affirming environments for participants from diverse backgrounds.
-
Integrate participant voice, lived experience, and self-determination into all aspects of service delivery.
-
Maintain accurate, timely, and confidential documentation in accordance with organizational policies and procedures.
-
Complete assessments, progress notes, housing plans, discharge plans, and service reports.
-
Participate in program evaluation, quality improvement initiatives, and data collection activities.
-
Attend team meetings, supervision sessions, training opportunities, and organizational events.
-
Perform other duties as assigned.
-
Master’s degree in counselling psychology, Social Services, Mental Health, Addictions, Social Work, Occupational Therapy, or related field, or equivalent combination of education and experience
-
Registration in good standing with a professional college a strong asset.
-
Experience in coaching, case management, mental health, addictions, or community support settings
-
Strong understanding of trauma-informed care, harm reduction, and recovery-oriented practice
-
Demonstrated ability to build supportive, non-judgmental relationships with diverse populations
-
Strong communication, motivational coaching, and problem-solving skills
-
Ability to work independently and collaboratively within a multidisciplinary team
-
Work is based in the residential treatment and recovery facility and main HART Hub site with occasional travel to partner locations
-
Flexible scheduling is required, including evenings and weekends based on program needs
-
Exposure to individuals experiencing complex mental health, substance use, and psychosocial challenges
-
May require standing, walking, and active engagement during coaching and activities
Benefits:
-
4% of Vacation and Benefits
-
Company Events
-
Company Pension
-
On-Site Parking
-
Employee Assistance Program
Hamilton Urban Core is committed to equity in employment.
While we appreciate every application only those selected for an interview will be contacted.
