Hamilton, On Client services associate Jobs – 166 Openings This Week

Manager, Employee and Labour Relations
St. Joseph's Healthcare Hamilton —Hamilton, ON
- $60.55–$70.19 an hour
- Full-time
- Hybrid work
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
12d
Psychologist
St. Joseph's Healthcare Hamilton —Hamilton, ON
- $61.50–$79.75 an hour
- Full-time
- Presentation skills
- Bachelor's
- Communication skills
12d
Sales Associate
Mountain Hyundai —Hamilton, ON
- Weekends as needed
- Sales
- Microsoft Office
- Presentation skills
- Dental care
- Vision care
Quick apply
Nurse Practitioner
Shoppers Drug Mart Specialty Health Network Inc. —Ontario
- $120,000–$150,000 a year
- Weekends as needed
- Remote
- Bilingual
- English
- Computer skills
- Store discount
- Employee stock purchase plan
Quick apply
10d
Auction Associate - Driver
Bryan's Auction Services Ltd —Puslinch, ON
- $20–$23 an hour
- Part-time
- Customer service
- English
- High school diploma or GED
- Store discount
Quick apply
Sales Associate Advisor, Sales Manager, Insurance and Investments
Sun Life Financial, Trillium District —Burlington, ON
- Full-time
- Bilingual
- Sales
- English
Quick apply
Royal Canin Pet Ambassador – EVENT
Premium Retail Services —Ancaster, ON
- $22 an hour
- Part-time
- Master's degree
- Bachelor's
- Flexible schedule
Quick apply
Manager Condominium High Rise
FirstService Residential —Hamilton, ON
- $80,000–$100,000 a year
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Dental care
Quick apply
Sales Associate Advisor, Advisor, Sales Manager, Insurance and Investments
Sun Life Financial —Hamilton, ON
- Full-time
- Sales
- Business development
- In-person
Quick apply
Structural Steel Detailer
Walters Group —Hamilton, ON
- $30–$39 an hour
- Full-time
- Engineering
- Basic math
- Bachelor's
- Profit sharing
- Dental care
Quick apply
9d
Inside Sales Representative
Henderson Consulting & Associates —Burlington, ON
- $42,000–$55,000 a year
- Full-time
- CRM software
- Sales
- Customer service
- Dental care
Quick apply
9d
Architectural Professional- Proposal and Business Development Lead
J.L. Richards & Associates Ltd —Ontario
- Full-time
- Hybrid work
- Sales
- Business development
- Analysis skills
- Dental care
- Flexible schedule
Quick apply
3d
Field Sales Agent - Burlington **$250 Signing Bonus! Ask for Details**
OSL Direct Services —Burlington, ON
- $18 an hour
- Full-time
- Sales
- Customer service
- Time management
- Dental care
- Vision care
Occupational Therapist (Independent Contractor)
Dalton Associates —Ontario
- $800 a day
- Contract
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
Quick apply
12d
Used Vehicle Manager - Kia of Hamilton
AutoCanada Inc. —Hamilton, ON
- $80,000–$120,000 a year
- Immediate opening
- CRM software
- Management
- Sales
Quick apply
5d
Front Desk Associate
Teams Personnel —Hamilton, ON
- $17.60 an hour
- Full-time
- Customer service
- Microsoft Office
- Data entry
Quick apply
5d
Professional House Cleaner
MaidPro Burlington-Oakville —Hamilton, ON
- $18–$21 an hour
- Part-time
- No experience needed
- Hotel
- Cleaning
- Mileage reimbursement
- Flexible schedule
Quick apply
Assistant Store Manager (with a passion for Apple)
Jump+ —Hamilton, ON
- Full-time
- Sales
- High school diploma or GED
- Analysis skills
- Store discount
- Dental care
Quick apply
Customer Service/Sales Associate
U W Burlington —Burlington, ON
- $45,000–$60,000 a year
- Full-time
- Sales
- Inventory management
- Customer service
Quick apply
Sales Consultant - Acura of Hamilton
AutoCanada Inc. —Hamilton, ON
- $60,000–$100,000 a year
- Weekends as needed
- Sales
- Customer service
- High school diploma or GED
- Flextime
Quick apply

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client services associate jobs near hamilton, on

Manager, Employee and Labour Relations

St. Joseph's Healthcare Hamilton -
Hamilton, ON

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Job details

Full-time
$60.55–$70.19 an hour
12 days ago

Qualifications

Microsoft Powerpoint
Microsoft Word
Business Management
Microsoft Excel
Microsoft Access
Customer service
Microsoft Office
Master's degree
Databases
Change management
Analysis skills
Project management
Human resources management
Presentation skills
Bachelor's
Human Resource Management
Human resources
Typing
Human Resources
Business
Communication skills
Negotiation

Full job description

Position Details

Job Number:

JR00568

Department:

Human Resources Employee and Labour Relations

Job Type:

Regular, Full time

Work Environment:

Hybrid

Contract Duration: (If applicable)

0 months

Number of Positions:

Hourly Rate (Min / Max):

$60.5493 - $70.1935

Schedule

Work Days:

Monday to Friday

Time of Day:

Days

Shift:

Hours - 7.5

Shift Start: (If applicable)

Application Dates

Opening Date:

2026-06-02

Closing Date:

Job Description

Position Summary
The Manager, Employee & Labour Relations oversees all employee and labour relations issues for an assigned portfolio. This position develops and maintains a strategic business partner relationship with stakeholders based on in-depth knowledge of each unit / department their goals, needs and expectations. The Manager, Employee & Labour Relations is the trusted expert and integral contributor to stakeholder's labour relations strategy and resource planning initiatives (integrations, outsourcing, restructuring). The incumbent must use theoretical concepts and practices in HR management, case law knowledge and analysis, best practices and trends, risk management and organizational change principles, in order to successfully support and guide their client group.

The incumbent provides expert advice and counsel regarding the application and interpretation of the collective agreements, employment law and Hospital policies. The position provides training and updates on employee and labour relations matters. The position supports management in holding staff accountable for attendance, performance and conduct so that we can ultimately offer the best care to patients. The position leads a number of processes, i.e. drafting investigation questions, coordinating and completing investigations, preparing discipline and/or termination letters, performance improvement plans, etc. to ensure consistency and defensibility and compliance with Collective Agreements and Employment Law.

The position is accountable for contributing to a constructive labour relations environment for mutual gain and conflict resolution resulting in a higher level of Hospital/Union cooperation. The Manager addresses and resolves conflicts in their assigned portfolio in a timely and cost-effective manner. This includes research, preparation and management of grievances, human rights complaints and legal challenges for example, many of which are complex and multi-dimensional. This position organizes and participates on a number of Union- Hospital committees. This position researches and drafts bargaining proposals and may participate on the bargaining team(s) and / or may be assigned the role of the Lead Spokesperson.

This position provides informal guidance and support to the Employee & Labour Relations Associate(s) as required. The incumbent is regularly consulted by others in POE, for example, Occupational Health regarding complex work accommodation reviews and placements.

Qualifications

University degree in Business, HR Management or any other related field
Membership with Human Resources Professional Association (HRPA) preferred
Master's Degree in Industrial Relations, MBA in Human Resource Management an asset
Ten years' experience in progressively more responsible positions in Human Resources within a highly unionized environment with specialization in the area of Labour and Employee Relations
Demonstrated ability to collaborate effectively within a team and maintain open and constructive communication with colleagues
Demonstrated knowledge of employment relationship, negotiation theory/practice, change management and conflict resolution theory and practice required
Demonstrated knowledge of core Labour Relations/Human Relationship processes and policies
Expert knowledge of Labour Relations functions
Good working knowledge of relevant Ontario employment legislation
In-depth knowledge of collective bargaining and managing the administration of multiple local and provincial collective agreements
Working knowledge of MS Office software programs such as Word, PowerPoint, Excel and Access. Experience with databases an asset. Ability to type at an intermediate level
Experience in providing advice, support and facilitation with regard to Labour and Employee Relations matters, including grievance and arbitration, discipline, performance, attendance management and other conflict situations
Demonstrated ability to build, foster and maintain constructive relationships with clients and union partners
Demonstrated ability/knowledge in conducting workplace investigations and facilitating appropriate resolutions
Strong ability to function independently and as a member of a team dealing with multiple priorities in a complex environment
Excellent proficiency with both oral & written communication. Excellent presentation skills with an ability to facilitate in-house training
Demonstrated experience with attendance management programs and knowledge of attendance management case law
Customer service orientation and sensitivity to client needs
Exceptional interpersonal skills to interact with all levels of the organization
Exceptional facilitation and negotiation skills
Strong judgment, analytical and reasoning skills. Ability to understand complex financial and workforce data
Ability to maintain discretion when handling confidential matters
Demonstrated project management skills would be an asset
Previous experience working in Human Resources in a large hospital or healthcare environment would be an asset
Ability to travel to multiple hospital sites

Reason for Posting

This is for an existing vacancy.

#SJHHjobs

St. Joseph’s Healthcare Hamilton (SJHH) is an equal opportunity employer and strives for equity, inclusiveness, and diversity in all our programs, practices, facilities, and people. We foster a culture of patient and staff safety where all positions comply and work in conjunction with the Mission, Vision, and Core Values of SJHH.

We thank all applicants for their interest, however, only those selected for an interview will be contacted. SJHH is committed to a barrier-free recruitment and selection process - please inform us should accommodation be required at any point in the recruitment process.

Apply Now

Refine Your Search

client services associate jobs in hamilton, on

Manager, Employee and Labour Relations

Psychologist

Sales Associate

Nurse Practitioner

Auction Associate - Driver

Sales Associate Advisor, Sales Manager, Insurance and Investments

Royal Canin Pet Ambassador – EVENT

Manager Condominium High Rise

Sales Associate Advisor, Advisor, Sales Manager, Insurance and Investments

Structural Steel Detailer

Inside Sales Representative

Architectural Professional- Proposal and Business Development Lead

Field Sales Agent - Burlington $250 Signing Bonus! Ask for Details

Occupational Therapist (Independent Contractor)

Used Vehicle Manager - Kia of Hamilton

Front Desk Associate

Professional House Cleaner

Assistant Store Manager (with a passion for Apple)

Customer Service/Sales Associate

Sales Consultant - Acura of Hamilton

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