Organization: Hamilton Food Share
Location: Hamilton, Ontario
Position Type: Full-Time, Permanent
Salary Range: $60,000 - $70,000 annually, commensurate with experience
Applications close: June 9, 2026
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THE OPPORTUNITY
The Coordinator, Partnerships & Governance is a relationship-forward role that sits at the heart of Hamilton Food Share's community presence. Reporting directly to the Chief Executive Officer, this position is responsible for three interconnected areas: supporting and strengthening our Member Agency network, coordinating all aspects of volunteer which includes the administrative and governance support to the Board of Directors.
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Key Responsibilities
Member Agency Relations
- Serve as a key contact for all Hamilton Food Share member agencies, maintaining proactive and structured relationships across the network.
- Conduct regular check-ins with agencies (in-person, virtual, or by phone) to monitor operational health, capacity, and emerging needs.
- Manage member health using a tracking system
- Identify network-wide trends — including staffing pressures, funding gaps, or operational challenges — and connect agencies to relevant resources, partnerships, or referrals.
- Serve as a trained backup user for Link2Feed, supporting continuity of data entry and client intake when required by member agencies.
- Track and report engagement metrics and relationship trends to organizational leadership on a regular basis.
Volunteer and Board Management
Board of Directors support
- Attend all Board of Directors meetings to provide professional minute-taking support — accurately capturing decisions, motions, action items, and key discussion points.
- Prepare and distribute Board meeting packages (agendas, reports, and supporting documents) in advance of each meeting.
- Distribute finalized minutes in a timely manner and track follow-up on outstanding action items between meetings.
- Act as an administrative liaison between the CEO and Board members for scheduling, correspondence, and document management.
- Support Board member onboarding, governance calendar planning, and maintenance of policy documents.
- Ensure Board members are well-informed and connected to organizational priorities; escalate sensitive matters directly to the CEO.
Volunteer management
- Oversee all stages of volunteer involvement including recruitment, screening, orientation, scheduling, placement, and ongoing support.
- Act as the primary contact for volunteers — managing inquiries, setting clear expectations, and cultivating a positive and welcoming volunteer experience.
- Maintain accurate and up-to-date volunteer records including hours logged, roles, availability, and contact details.
- Coordinate volunteer placements with member agencies where applicable, matching skills and availability to agency needs.
- Lead volunteer recognition efforts through thank-you communications, milestone acknowledgements, and recognition events.
- Proactively identify coverage gaps and recruit to fill priority volunteer roles across programs and operations.
- Collaborate with internal staff to anticipate and respond to ongoing volunteer support needs.
Qualifications & Experience
Required
- 3–5 years of experience in a coordination, community engagement, volunteer management, or stakeholder relations role within a non-profit, charitable, or community-based organization.
- Demonstrated experience managing or supporting volunteer programs — including recruitment, onboarding, scheduling, and recognition.
- Strong interpersonal skills with the ability to build and maintain trust across diverse groups including agency staff, volunteers, and Board members.
- Highly organized; able to manage multiple priorities simultaneously, maintain accurate records, and follow through without close supervision.
- Clear and professional written and verbal communication skills; experienced in preparing meeting materials, minutes, and correspondence.
- Proficient in Microsoft Office; comfortable learning new platforms (databases, scheduling tools, intake systems).
- Valid Ontario driver's licence and access to reliable transportation for member agency site visits.
- Genuine commitment to food security, community service, and equity in Hamilton.
Preferred / Assets
- Post-secondary education in social services, community development, non-profit management, communications, or a related field (or equivalent practical experience).
- Experience in a food bank, social services agency, or community-based organization.
- Familiarity with Link2Feed or similar food bank client intake and data platforms.
- Experience supporting Board or committee meeting logistics — scheduling, minute-taking, and action tracking.
- Knowledge of the Hamilton, Ontario non-profit and food security landscape.
Working Conditions & Environment
- Hybrid work arrangement — combination of on-site presence at Hamilton Food Share and remote work; regular travel to member agency locations required.
- Occasional evening or weekend availability for Board meetings and community events.
- Physical demands are minimal; standard office and community settings.
- Valid Ontario driver's licence and access to reliable transportation required.
COMPENSATION & BENEFITS
Comprehensive Benefits Package
- Extended health and dental benefits
- RRSP matching program
- 3 weeks vacation annually plus office closure days
- Paid sick days
- Professional development opportunities
- Employee assistance program
Work Environment
- Hybrid work flexibility
- Office-based position with supportive team culture
Job Type: Full-time
Pay: $60,000.00-$70,000.00 per year
Benefits:
- Dental care
- Employee assistance program
- Extended health care
- Life insurance
- On-site parking
- Paid time off
- RRSP match
- Work from home
Experience:
- non-profit: 3 years (required)
Work Location: Hybrid remote in Hamilton, ON L8L 2X6
