Company Overview
Maple Villa is an independent 93-bed licensed long-term care home located in Burlington, Ontario. Maple Villa is fully accredited by Accreditation Canada and has been providing quality resident and family-focused care since 1971. We continually strive to make a difference, to provide Person and Family-centered care and provide services where safety is a priority.
Our interdisciplinary team are committed about the care for our residents, staff, families and volunteers and are consistently reflecting on practices and areas of improvement to provide exceptional, individualized, culturally competent care to our residents and maintain a strong and dedicated health care team.
We are opening a new Home in January 2026 that will support 256 residents in our community! The new Maple Villa is located on Palladium Way in north Burlington.
Job Overview
Reporting to the Building Services Manager, the Environmental Services Supervisor is responsible and accountable for the provision of effective Housekeeping, Laundry and Maintenance Services for the Home, residents and staff in collaboration with the Building Services Manager. Ensures the Home, it’s equipment and linens are in a state of good repair and cleanliness. Ensures a safe environment for residents, visitors and staff. Ensures that continuous quality improvement outcomes approved for the Home are met or exceeded, and demonstrates dedication to professional values and the mission, vision and values of the Home. Implements a culture focusing on resident and team member experience where we embrace “Better Living” by creating communities where ALL residents, families and staff thrive.
Core Competencies
· Accountability/Dependability
· Adaptability/Flexibility
· Communication
· Commitment to Health & Safety
· Continuous Improvement
· Cultural Sensitivity
· Customer Service
· Decision Making
· Human Resource Management
· Integrity
· Leadership
· Organizational and Environmental Awareness
· Computer Literacy/IT Proficiency
· Planning and Organizing
· Problem Solving
· Resource and Fiscal Management
· Results Orientation/Initiative
· Teamwork
· Technical Credibility
· Accuracy/Attention to Detail
· Risk Management
Qualifications
· Experience in a managerial or supervisory capacity which may also include experience and demonstrated leadership in the health care field/setting or a relevant field/setting in accordance with the Fixing Long Term Care Act, 2021 ss.70 and Ontario Regulation 246/22 ss. 98/22 (2) preferred;
· A post-secondary degree or diploma is preferred;
· Knowledge of evidence-based practices and prevailing practices relating to housekeeping, laundry and maintenance as applicable; and
· 1 year of maintenance related work experience preferred
· Ability to perform minor repairs (ie. Caulking, patching and painting of walls)
· Strong attention to detail
· Highly flexible, with solid interpersonal skills that allow one to work effectively in a diverse working environment
· Working knowledge of the Ontario Occupational Health and Safety Act
· Must demonstrate an active interest in ongoing education
· Must understand oral and written instructions
· Valid Driver’s License
Hours of Work
- Available 7 days per week
- Flexible hours
Main Duties and Responsibilities
· Performs duties of receiving supplies and maintenance services as per job routines
· Performs general building and property maintenance and repairs
· Performs general clean-up of the home interior and exterior
· Performs audits as assigned of units, common areas, building exterior and landscaping.
· Prepares and sets up rooms or auditoriums for meetings, parties or various other activities and clean up afterwards
· Participates in the orientation process for residents, students, volunteers and staff
· Participates in selection, evaluation, and promotion of environmental staff
· Participates as required in the formulation and review of policies and procedures, goals and objectives and transmits information to staff
· Performs delegated tasks safely and effectively
· Must understand and be competent in the use and care of equipment
· Observes for and reports any malfunctioning of equipment
· Must be knowledgeable regarding all chemicals as per WHMIS program
· Reports promptly to the Nurse on duty any pertinent information regarding residents’ condition change
· Documents information as per department policy
· Actively participates in ongoing educational opportunities and transmits information regarding new developments and trends to staff
· Uses CQI/Risk Management process to evaluate and ensure follow-up
· Uses supplies and equipment efficiently and effectively
· Shares responsibility for care of the environment and equipment of the home and the personal belongings of the residents
· Required to promote wellness as a concept of living
· Works cooperatively with students and volunteers to enhance resident care and foster community linkages
· Protects own health and the health of others by adopting safe work practices, reporting unsafe working conditions immediately and attending all relevant in-services regarding Occupational Health and Safety
· Follows all roles and responsibilities for employees and employers as legislated under the Ontario Occupational Health and Safety Act
· Ensures compliance with the provisions of the Ontario Occupational Health and Safety Act
· Must actively participate in ongoing educational activities
· Champions diversity, equity and inclusion initiatives that create a psychologically safe environment for residents, staff and others
· Participates in the manager on call and weekend on call rotations.
The duties and responsibilities outlined above are representative but not all-inclusive.
Special Demands
Behavioural:
- Participates as a team player and cooperates with other departments
- Must possess patience and tact dealing with resident’s needs, families and dealing with multiple demands at one time
- Must be organized and able to set priorities
- Must have a genuine interest in the care of the elderly and vulnerable adults
Ethical:
- Practices in a professional manner
- Commits to fostering an inclusive and welcoming environment
- Values diversity and respects the rights of individuals regardless of background, identity or experience
- Demonstrates honesty and integrity in all work dealings
- Maintains confidentiality
Working Conditions
Physical Effort:
- Constant standing and walking
- Meeting resident needs throughout the Home
- Pushing, turning, stooping, bending, reaching and lifting
- Ability to lift up to 50 pounds, using a full range of body motion, Working with supplies
- Finger/hand dexterity
- Hand/power tools, equipment, machinery, computer
- Traveling
- Taking items in for repairs or picking up parts/ supplies
- Climbing Heights
- Ability to stand on and work while on ladders
- Ability to climb up to and work while on the roof
- Physical Environment Various Locations
- Boiler rooms, grounds, roof, attic
Sensory:
- Visual and hearing acuity
- Detecting changes in building conditions
- Smell
- Detecting odours in environment
- Reading
- Reports, blueprints, schematics, policies, procedures and memos
- Listening
- Verbal reports, instructions
- Resident communication, conferring with staff
- Writing/Concentration
- Policies/procedures, Statistics/findings,
- Reports, charting, letters, constant interruptions
Mental Stress:
- Peacekeeping role
- With residents, families and interdisciplinary team members
- Unpredictability of events
- Crisis intervention
- Expectations
- Meeting daily workload within allotted time
- Concentration
- Constant interruptions Keeping workload organized Operating equipment
Occupational Risks:
Exposure to chemical dust, infections, boiler rooms, high water temperatures, high air temperatures, low head clearance, confined spaces, oily surfaces, weather conditions, moving parts, power tools Some ladder climbing to high areas in rooms
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this class. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Maple Villa is an equal opportunity employer and will accommodate individuals with disabilities through each stage of the recruitment process. Should you require an accommodation, please let us know.
All aspects of the hiring process, from application review to final selection, are conducted by our hiring team without the use of AI.
We thank all applicants for their interest. However, only those selected for further consideration will be contacted.
Pay: $55,750.50-$60,346.13 per year
Benefits:
- Dental care
- Disability insurance
- Extended health care
- On-site parking
- Paid time off
- RRSP match
Application question(s):
- Do you have experience working in a Long-Term Care setting?
- Are you willing to work out of both our current home in South Burlington and our new home in North Burlington until the new home is complete?
Experience:
- managerial or supervisory : 1 year (preferred)
- maintenance related work : 1 year (preferred)
Work Location: In person
