Hamilton On Member experience representative firstontario Jobs – 5 Openings This Week

Member Service Representative (Part-Time)
FirstOntario Credit Union —Hamilton, ON
- From $24.32 an hour
- Part-time
- Microsoft Office
- High school diploma or GED
- Business development
- Employee assistance program
Quick apply
Member Experience Representative (Temporary up to 12 months)
FirstOntario Credit Union —Hamilton, ON
- From $27.36 an hour
- Full-time
- Sales
- Customer service
- Microsoft Office
- Employee assistance program
Quick apply
Senior Member Experience Representative, Remote Banking
FirstOntario Credit Union —Hamilton, ON
- From $29.20 an hour
- Full-time
- Remote
- CRM software
- Microsoft Office
- Business development
- Employee assistance program
Quick apply
Senior Human Resources Business Partner
FirstOntario Credit Union —Hamilton, ON
- $81,110–$111,527 a year
- Full-time
- Hybrid work
- Data analysis skills
- Analysis skills
- Bachelor's
- Employee assistance program
Quick apply
5d
Senior Credit Analyst, Dealer Finance
FirstOntario Credit Union —Hamilton, ON
- From $27.36 an hour
- Full-time
- Research
- Microsoft Office
- High school diploma or GED
- Employee assistance program
Quick apply

I want to receive the latest job alerts for member experience representative firstontario in hamilton on

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Explore jobs in more locations

member experience representative firstontario jobs near hamilton on

Human Resources Business Partner jobs in Hamilton, ON

Member Services Representative jobs in Hamilton, ON

Internship Business jobs in Vancouver, BC

Human Resources Business Partner jobs in Mannheim, ON

Human Resources jobs in Ottawa, ON

Business Instructor jobs in Edmonton, AB

Human Resources Business Partner jobs in Markham, ON

Human Resources Business Partner jobs in Calgary, AB

Human Resources Business Partner jobs in Aberdeen, BC

Business Analyst jobs in Toronto, ON

Data Analyst jobs in Remote

Senior Credit Analyst jobs in Moncton, NB

Data Analyst jobs in British Columbia

Health Data Analyst jobs in Toronto, ON

Senior Credit Analyst jobs in Brampton, ON

Senior Credit Analyst jobs in Toronto, ON

Member Services Representative jobs in London, ON

Member Services Representative jobs in Victoria, BC

Medical Sales Representative jobs in Halifax, NS

Customer Service Representative Us jobs in Remote

Member Service Representative (Part-Time)

FirstOntario Credit Union -
Hamilton, ON

Quick apply

Job details

Part-time
From $24.32 an hour

Qualifications

End-of-shift balancing
Customer retention
Overseeing cash custody and balancing
Filing
Microsoft Office
High school diploma or GED
Cross-selling
Business development
Client services
Sales orientation
Customer service orientation
Customer support
Deposits
Cash handling
Client interaction

Full job description

Why FirstOntario?

Competitive compensation packages
Top-tier health and wellness benefits, including comprehensive benefits packages
Enhanced mental health benefits through SunLife and TELUS Health
Exclusive banking benefits
Up to $1000 per year towards professional development
Pension Plan
Company-wide Employee Volunteer program (Blue Wave Program)
Employee and Family Assistance Program

Job Overview

Provide prompt, efficient and courteous transactional sales and service to members. Proactively assist members to ensure that their needs have been met and refer to other staff, as appropriate. Assists with achieving the goals and objectives relating to business development as set forth by the Branch Manager.

Role

Sales:

Provide prompt, accurate, efficient transactional sales to members including, drafts, AFT, bill payments, direct debit, stop payments and bill payment setup.
Recognize and act upon appropriate opportunities to engage members in discussions to enhance their services with us through cross sells, or consolidation of business held with competitors, through appropriate referrals to other staff.
Utilize smooth referral process, whether for new or renewal business.
Perform retention activity (term maturities, etc.), when requested.
Track referral activity.
Actively contribute to campaign activity, as directed.

Service:

Apply our "Member First" principles and service standards with all members and prospective members.
Provide prompt, accurate efficient transactional service to members, including deposits, withdrawals, cheque cashing, member cards and pinning, cheque ordering and general statement inquiries.
Put member's, or prospective member's needs for service and attention before any administrative or operational work of your own.
Work with member to resolve inquiries and/or concerns. Refer to other available staff if "wait time" for other members may be compromised.
Process transactions for others as required.
Assist / relieve other positions with duties in the branch as required.

Operations:

Adhere to policies, procedures and standards.
Complete all work accurately and efficiently.
Balance cash daily or as instructed.
Act as joint custodian and/or combination holder, as required (ATM, night depository, Treasury etc.).
Perform custodian functions according to policy and procedures with respect to cash custody, safeguarding and securities. Place holds, messages etc. in line with policy.
Provide overrides and other such operational work within guidelines outlined in your "letter of authority".
Perform all audits, processes and proofing, as required.
Assist in the daily upkeep of the branch including filing, sorting, scanning, etc.
Complete sundry duties as required.
Consider healthsafety as a primary concern to ensure the overall well-being of the department and members

Job Specifications:

Above average interpersonal and communications kills
Must be able to work well with a minimum of supervision
Must be capable of working as a team player, willing to assist other staff as required
Must have demonstrated service abilities and be able to identify member needs cross selling certain products and referring smoothly to others, as appropriate
Must be willing to learn and apply coaching
Must be flexible and prepared to work hours established to meet member service demands
Must have reliable and capable internet accessibility if remote shifts are required

Job Requirements

Grade 12 or equivalent
Previous cash handling and/or customer service preferred
Experience in MS Office is preferred

Our inclusive work environment welcomes diversity and supports accessibility. If you require accommodation at any time during the recruitment process, please let us know.

This is for an existing vacancy.

Quick apply

Refine Your Search

member experience representative firstontario jobs in hamilton on

Member Service Representative (Part-Time)

Member Experience Representative (Temporary up to 12 months)

Senior Member Experience Representative, Remote Banking

Senior Human Resources Business Partner

Senior Credit Analyst, Dealer Finance

I want to receive the latest job alerts for member experience representative firstontario in hamilton on

Explore jobs in more locations

Job seeker tools

Employer Tools

Browse

Stay Connected