Overview
We are seeking a Strategic Relationship Manager to join our team at Vertical Staffing Resources. This a internal position. This role is pivotal in fostering strong client partnerships, driving business growth, and enhancing our market presence. The ideal candidate will possess excellent negotiation skills, project management expertise, and a deep understanding of customer relationship management. This is an exciting opportunity for professionals passionate about building lasting relationships and delivering tailored staffing solutions to diverse clients.
The Strategic Relationship Manager is responsible for the quality, health, growth, and profitability of the company's relationships with its clients by ensuring that our services and solutions are delivered in alignment with that client's objectives and key strategies.
Responsibilities
- Build and improve relationships with customers and partners by engaging in regular contact with clients to maintain a high level of personal interaction.
- Identify potential opportunities in key geographical location.
- Managing sales pipeline.
- Manage and achieve KPI targets.
- Educate and inform clients about services by engaging in strategic marketing campaigns.
- Attend to client complaints and resolve issues promptly.
- Conduct customer satisfaction surveys and recommend ways of improving client satisfaction.
- Work with internal departments to ensure company meets clients’ expectations.
- Oversee customer relationship management system.
- Coordinate new customer onboarding with client and internal team.
Requirements:
- 5+ years in business related sales in the Staffing/Recruitment industry
- Business Degree or Diploma
- Proficient experience with CRM systems, lead generation platforms, Google Docs, Microsoft Office Suite, Avionte is an asset.
- Strong Verbal and written communication skills
- Self-motivated with excellent prioritization /time management skills
- Own vehicle
You will receive:
- $70,000-$80,000 +commission based on experience
- 3 weeks vacation
- 3 paid sick days
- benefits
- milage expenses
Location:
This is a remote position, but you will be required to drive for clients visits, meetings and card drop offs in your territory of Hamilton, Brampton, and surrounding GTA area.
Hours:
Monday- Friday 8:00am-5:00pm
Our salary ranges are determined by role, level, and location. The range displayed on this job posting reflects the minimum and maximum target for new hire salaries for the position across all Canada locations. Within the range, individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or training.
We are excited to see you are interested in working with Vertical Staffing Resources Inc. As one of the fastest growing staffing agencies in Canada, we prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, provincial or local law.
Pay: $70,000.00-$80,000.00 per year
Application question(s):
- Do you have a vehicle for client visits?
- Do you have sales in the Staffing and Recruitment Industry?
Willingness to travel:
Work Location: Remote
