High River, Ab Bilingual customer experience representative Jobs – 4 Openings This Week

Bilingual Tier 2 Helpdesk (AB)
Connex Telecommunications Inc. —Alberta
- $19.50 an hour
- Weekends as needed
- Bilingual
- English
- Communication skills
Quick apply
14d
ServiceNow Practice Pre-Sales Consultant
Compugen Inc —Canada
- $100,000–$150,000 a year
- Hybrid work
- Bilingual
- Sales
- English
Solution Specialist, Hybrid Cloud
Compugen Inc —Canada
- $80,000–$120,000 a year
- Hybrid work
- Bilingual
- Azure
- Sales
8d

Explore jobs in cities nearby

Check out jobs in cities near your current location, Columbus

Bilingual Customer Experience Specialist
Canadian Appliance Source —North York, ON
Resolve and monitor Post-Delivery issues, including Return requests, warranty requests, parts & service, short shipments, returns, and refunds, ensuring timely…
$20–$23 an hour
Quick apply
11d
Bilingual Customer Service Representative
Makita Canada Inc. —Whitby, ON
Answering incoming customer calls regarding orders, pricing, billing, products, service, and general inquiries. High school diploma or equivalent.
$20–$24 an hour
Quick apply

I want to receive the latest job alerts for bilingual customer experience representative in high river, ab

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Explore jobs in more locations

bilingual customer experience representative jobs near high river, ab

Patient Support Program jobs in Toronto, ON

Personal Support Worker jobs in Pickering, ON

Helpdesk Support jobs in Regina, SK

Night Chat Support jobs in Toronto, ON

It Support jobs in Brampton, ON

Practice Consultant jobs in Halifax, NS

Practice Consultant jobs in British Columbia

Legal Nurse Consultant jobs in Edmonton, AB

Practice Consultant jobs in Toronto, ON

Behaviour Consultant jobs in Remote

Government Consultant jobs in Alberta

Practice Consultant jobs in Burlington, ON

Solution Specialist jobs in Ville De Québec, QC

Solution Specialist jobs in Winnipeg, MB

Ai Integration Specialist jobs in Remote

Document Specialist jobs in Remote

Solution Specialist jobs in Toronto, ON

Cyber Security Specialist jobs in Toronto, ON

Implementation Specialist jobs in Montréal, QC

Bilingual Tier 2 Helpdesk (AB)

Connex Telecommunications Inc. -
Alberta

Quick apply

Job details

Full-time
$19.50 an hour
14 days ago

Qualifications

Bilingual
French
English
MacOS
SaaS
Communication skills

Full job description

DependableIT is a growing outsourcing company that delivers customer service and technical support solutions to clients across North America and Europe. Our success is built on the strength of our people and the quality of service they provide every day.
We succeed when our employees succeed. Through coaching, feedback, collaboration, and continued development, we work to create an environment where team members feel supported, valued, and prepared to deliver their best.

Job Description:
As a Bilingual Technical Support
In this role, you will investigate technical problems, diagnose software and hardware issues, and guide both residential and business customers through clear and effective resolutions. Support is provided through phone, chat, and tickets, with a focus on professionalism, accurate documentation, and excellent customer service.
As a Bilingual Technical Support Representative supporting multiple campaigns

Hours of Operation:
Our department operates 24/7, 365 days a year and this role requires flexibility with scheduling. Shifts may include mornings, evenings, overnights, weekends, and holidays based on business needs. Candidates must be comfortable with rotating schedules and have full availability to meet the scheduling needs of the department.
Wage: $19.50

Main Duties and Responsibilities:

Monitor Zendesk, our ticketing system for new requests, chats, and follow-ups.
Respond to customer inquiries within established service level timeframes in both English and French.
Troubleshoot software and hardware issues for Windows and Mac environments.
Provide break/fix and remote support, including installation, configuration, and connectivity troubleshooting.
Assist with SaaS administration including Microsoft 365, Google Workspace, and similar platforms.
Escalate complex issues to vendors when required (Microsoft, Google, etc.).
Document all cases accurately in line with service delivery standards.
Assist with license adjustments, order entries, and discount applications as needed.
Communicate clearly and professionally across all support channels.
Handle multiple tickets, chats, and calls efficiently while maintaining quality and accuracy.

The Ideal Candidate Will Have:

Fluency in both Canadian English and French (Quebec or New Brunswick French preferred).
Strong technical background and troubleshooting skills for desktop, network, and SaaS environments.
Excellent written and verbal communication skills in both languages.
Experience supporting Windows, macOS, and peripheral devices (printers, routers, IoT).
Familiarity with SaaS and cloud platforms (Microsoft 365, Google Workspace).
Strong organizational and multitasking skills in a high-volume environment.
Ability to work independently and take ownership of assigned cases.
Flexibility to work rotating shifts, including evenings, overnights, weekends, and holidays.
A positive, team-oriented attitude and commitment to exceptional service.

Website:
www.dependableit.com
#INDHP

Quick apply

Refine Your Search

bilingual customer experience representative jobs in high river, ab

Bilingual Tier 2 Helpdesk (AB)

ServiceNow Practice Pre-Sales Consultant

Solution Specialist, Hybrid Cloud

Explore jobs in cities nearby

I want to receive the latest job alerts for bilingual customer experience representative in high river, ab

Explore jobs in more locations

Job seeker tools

Employer Tools

Browse

Stay Connected