At INNHotels, we bring Canada's vibrant tourism, culture, and history to life for our guests, and it all starts with our fantastic team. Our success in hospitality, sustainability, and community development is powered by passionate individuals like you.
Are you a positive, self-driven adventurer looking for a thrilling change? Do you love working with a team and inspiring others? If you're ready for outdoor adventures and meeting amazing new people, join us at Copper Point Resort in the breathtaking Columbia Valley. Let's create unforgettable experiences together!
Job Summary
As a team our goal is to create unforgettable, picture-perfect experiences for our guests. Your role in that goal is very important! As a Restaurant Host at Elements your main objective is to provide quality service to each person while they are on site. Whether you are serving them breakfast or dropping off their room service, we want them to leave remembering what a positive experience you helped create for them.
Who Are You?
You are a team player who is excited to create a great experience for the guests of Elements! You are positive, driven and have a ‘glass half full’ outlook on life. Your other traits include:
- A passion for customer service and a strong attention to detail;
- Energetic, flexible, reliable, respectful, hands-on individual with initiative and integrity;
- Ability to work under pressure in a fast-paced work environment;
- Excellent organizational, communication and interpersonal skills;
- Friendly and pleasant demeanour, courteous, self-motivated, and professional;
- Ability to work efficiently with minimal supervision, independently and as part of a team;
- Ability to work different shift hours; nights and weekends
- Serve it right certification;
- Knowledge of Silverware system is preferred, but not a must;
- Previous Restaurant Host experience is preferred;
Job Responsibilities
- Assigning guests to tables they prefer while keeping rotating in mind.
- Cordially and professionally greet / welcome guests upon arrival;
- Ensure that all set-ups are correct and complete;
- Advise Restaurant / Banquet Manager any guest complaints;
- Observe and listen attentively to guest needs and requests, and write them down with accuracy;
- Anticipate the guest needs and offer assistance;
- Maintain a professional and pleasant demeanour at all times;
- Provide quick service including last minute changes;
- Ensure proper table set-ups at all times for various meal periods;
- Properly and promptly clear and clean guests tables in a timely manner;
- Ensure all table items including utensils, cutlery, serving plates, etc. are spotless clean and in perfect condition before the guest uses them;
- Carry trays, plates, glasses, etc. to and from guests tables;
- Perform other related duties as required by the Restaurant Manager.
- Ability to learn and answer questions regarding them menu and hotel services.
Work Conditions
- The incumbent will spend 100% of the time standing and walking during the work shift;
- Occasional exposure to cold / hot temperatures and water;
- Must be able to lift and carry full trays;
- Light cleaning.
Who Are We?
We are Elements, the on-site restaurant at Copper Point Resort. Copper Point Resort is a full-service resort boasting stunning guest rooms & suites with picture-perfect views, a gourmet restaurant, a dreamy spa and the perfect indoor & outdoor water oasis. Our resort is surrounded by gorgeous Rocky & Purcell Mountain views, championship golf courses, lakes & rivers, biking & hiking trails…the outdoor opportunities are endless!
Copper Point Resort is part of INNHotels, a family of independent hotels. We have properties in Canmore, Jasper, Stony Plain, Grande Cache, Valemount and Invermere.
We Offer
- A great work environment with opportunities for development and career advancement within Copper Point Resort and the INNHotels family of hotels;
- A competitive compensation package;
- Staff events and seasonal discounts on local adventure activities;
- Hotel Discounts as part of the INNHotels family of hotels;
- The opportunity to live and work in the beautiful Columbia Valley;
But best of all, you get to live and work in the most beautiful, picture-perfect mountain community!
Job Types: Full-time, Fixed term contract, Seasonal
Pay: $18.25 per hour
Benefits:
- Company events
- Discounted or free food
- On-site parking
Application question(s):
- We do NOT offer LMIA or sponsorship. Do you require LMIA or sponsorship to work in Canada?
Experience:
- Restaurant hosting: 1 year (preferred)
Work Location: In person
