At Pursuit, we offer more than just a place to visit, we create opportunities for our guests to truly connect with iconic destinations. Our experiences include world-class attractions and distinctive lodges, all designed to highlight the unique beauty of each location. Beyond that, we offer thoughtfully crafted restaurants, retail, and transportation services that help our guests immerse themselves fully in the experience. What ties it all together are the friendly faces you’ll find along the way, the thoughtful amenities, and the delightful details that make every visit feel personal and unforgettable.
As the Maintenance Supervisor at one of Pursuit's Jasper properties, Chateau Jasper, the successful candidate will be responsible for overseeing and coordinating the maintenance of all physical structures which include but are not limited to the following: guest rooms, parking areas, utility rooms, , outdoor patios, pool, and spa. The goal of this position is to ensure the hotel premises are safe, functional and attractive and to ensure guests are receiving service that meets Pursuit's standards. The Maintenance Supervisor will oversee the day to day work assignments of maintenance team members by planning and assigning tasks, and monitoring work quality to ensure proper upkeep of all facilities while ensuring safety.
This is a full-time, regular position beginning June 2026.
GENERAL RESPONSIBILITIES
- Supervise and manage all maintenance operations for the hotel property, ensuring safe, efficient, and well‑maintained facilities at all times
- Coordinate daily maintenance activities with the Hotel Manager, Facilities Director, and other department leaders to minimize guest impact and support hotel operations
- Provide leadership, training, and mentorship to Maintenance Workers, ensuring high standards of workmanship and service
- Assume full responsibility for Maintenance Workers on assigned shifts, including performance oversight and task completion
- Prepare weekly work schedules for Maintenance Workers and ensure adequate coverage, including weekends, holidays, and peak periods
- Operate and maintain the maintenance tracking system, ensuring work orders, job assignments, and updates are accurate and timely
- Participate in and support an on‑call rotation, responding to after‑hours maintenance emergencies as required
- Assist with the maintenance, inspection, and upkeep of all Pursuit company vehicles
- Oversee the maintenance and upkeep of all staff housing units; assist with staff housing needs as required
- Assist in planning and coordinating property renovations, capital projects, and major repairs
- Perform, track, and communicate preventative maintenance programs for guest rooms, public spaces, back‑of‑house areas, and building systems
- Establish required daily and periodic inspections of all operating equipment and work‑in‑progress to ensure preventative maintenance quality and timely completion
- Maintain accurate documentation through maintenance logs, work order systems, inspection reports, and compliance records
- Maintain adequate inventory of materials, parts, tools, and equipment to support timely repairs; ensure inventory is organized, updated, and cost‑effective
- Contact and coordinate external contractors for specialized maintenance and repair tasks when necessary
- Prepare and execute seasonal opening and closing maintenance procedures
- Ensure facilities, equipment, and personnel operate in conformity with all local, provincial, federal, and company regulations related to safety, building codes, sanitation, and life‑safety systems
- Maintain AHS standards with pool and water testing
- Maintain required sanitation and pest‑control programs to ensure compliance with health and NPS regulations
- Conduct weekly walk‑around inspections of the entire property to identify safety hazards, maintenance issues, and operational concerns
- Perform inventory of parts and tools used for repairs; ensure readiness for immediate maintenance needs
- Coordinate with the laundry subcontractor when issues arise with laundry equipment
- Coordinate master key and sub‑master key controls, ensuring proper par levels for guest rooms and employee housing
- Attend and participate in weekly management meetings
- Support payroll accuracy and labor control for the Maintenance Department
- Assist with major repairs to guest rooms, mechanical systems, and other hotel facilities
- Perform seasonal exterior maintenance including landscaping, snow removal, and parking lot cleaning
- Maintain frequent interaction with coworkers, management, and guests in a professional and service‑oriented manner
- Work closely with sister properties to offer advice and assistance when required
- Report to the Director of Facilities and complete all projects and tasks as assigned
- Other duties as assigned
ON‑CALL RESPONSIBILITIES
- Participate in an on‑call rotation to respond to emergency maintenance issues outside of regular working hours
- Assess, troubleshoot, and resolve urgent issues impacting guest safety, comfort, or hotel operations
- Coordinate emergency repairs with external contractors when required
REQUIRED SKILLS & QUALIFICATIONS
- Minimum of three (3) years of experience in a related maintenance or hotel engineering field, including plumbing, electrical, carpentry, pool treatment, and painting
- Minimum of 2 years of supervisory or management experience overseeing employees with varied skill levels
- Strong mechanical aptitude and working knowledge of building systems
- Experience with commercial kitchen equipment repair is an asset
- Ability to perform administrative duties, including scheduling, documentation, and basic computer use
- Knowledge of CMMS systems, email programs, and spreadsheets
- Strong organizational skills with the ability to manage competing priorities, large workloads, and tight timelines
- Ability to read blueprints and technical documents
- Knowledge of tools and their proper use (tools provided)
- Strong problem‑solving skills with the ability to think creatively and act decisively
- Ability to work independently or as part of a team; self‑starter during off‑season periods
- Commitment to safety, sanitation, and high‑quality maintenance standards
- Excellent communication, listening, and interpersonal skills
- Flexibility to work varied shifts (e.g., 7:00 a.m.–3:00 p.m. or 3:00 p.m.–11:00 p.m.) and participate in an on‑call rotation
- Valid Alberta driver’s license required
Strong work ethic, positive attitude, and willingness to go the extra mile
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About Us:
We're more than a hospitality and attractions company. We connect people to iconic places through unforgettable and inspiring experiences; Our team members included.
Thoughtfully united by their unique power to inspire and invigorate, our collection of hotels and lodges, recreational attractions, ground transportation services, retail, food and beverage, sightseeing, tours, and travel products are tied together by iconic, destination-worthy locations in Alaska, Montana, the Canadian Rockies, Reykjavík and Costa Rica.
Pursuit is a publicly traded company listed on the New York Stock Exchange under the symbol PRSU. As a member of the S&P SmallCap 600 index, we specialize in attractions-led hospitality, consistently generating revenue and delivering value to our shareholders.
What will your work environment be like?
At Pursuit, our locations are more than just a place to work – it’s a space where you can bring your whole self, collaborate with talented teams across departments, and build lasting friendships. We believe in fostering an environment where work and play coexist, so whether you’re tackling projects or enjoying our many perks, you’ll feel supported and valued. With a variety of great benefits, we’re committed to ensuring that your time with us is as fulfilling as it is fun.
Our team shares a passion for adventure and an authentic desire to play host to the world. We are united by our connection to the people and places we’re lucky to call home. Our workforce is diverse. Our team members come here to embrace the extraordinary. To watch the sunrise and set each day in a place that, for many people, exists only in their imagination. To build career experience beside seasoned professionals a community of people who say ‘yes’ to adventure time and time again. To be a part of the #PursuitLife and live each day with purpose, turning moments into memories
PURSUIT PERKS
Join an inclusive, global team and make life-long connections
Enjoy free access to Pursuit attractions and 50% off for friends
Get discounts on hotel stays, dining, and retail
Access subsidized mental health and wellness resources
Equal Employment Opportunities Information
Pursuit is an Equal Opportunity Employer committed to diversity in the workplace. We evaluate qualified applicants without regard to race, color, age, religion, gender, sexual orientation, disability, veteran status, and other protected characteristics. Pursuit places a high value on diverse backgrounds and experiences, recognizing that they serve as catalysts for creativity and innovation. We encourage individuals who are eligible to work in the country where the role is located to apply and join our inclusive team! We are working to eliminate barriers for applicants and team members from equity-deserving groups. If you can’t apply online or need accommodation during the application or hiring process, please contact our Talent & Acquisition Team at [email protected].
We thank all candidates for their interest; however, please note that only applicants selected for further consideration will be contacted directly.
