Kamloops, Bc Explorer Jobs – 4 Openings This Week

ERP Accounting Support Specialist
Explorer Software Group —British Columbia
- $58,000–$70,000 a year
- Full-time
- Remote
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Mileage reimbursement
- Disability insurance
Quick apply
Registered Nurse
Apex Surgical —Kamloops, BC
- $38–$44 an hour
- Part-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
Quick apply
Housekeeping - Relocation Jasper, AB
Fairmont Jasper Park Lodge —Canada
- From $19.15 an hour
- Temporary
- Hospitality
- Cleaning
- In-person
- Wellness program
- Disability insurance

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ERP Accounting Support Specialist

Explorer Software Group
British Columbia

Quick apply

Job details

Full-time
$58,000–$70,000 a year

Qualifications

Microsoft Word
Teamwork
Microsoft Excel
Microsoft Outlook
Accounts payable
Customer service
ERP systems
Accounting software
Zendesk
Accounting
Customer support
Eclipse
Communication skills

Full job description

Explorer Software Inc. is looking for a skilled and customer-focused Software Support Specialist to deliver world-class service experiences to our construction ERP customers. You will serve as a key part of our Support Team, helping customers resolve technical issues, optimize system usage, and build long-term satisfaction with our software products.

This is a fully remote, full-time position suited for a proactive, flexible individual with strong communication and troubleshooting skills. You’ll work with a collaborative team that values responsiveness, expertise, and dedication to customer success.

Key ResponsibilitiesCustomer Support & Troubleshooting

Provide responsive, professional ticket and phone-based support to Explorer Software users.
Resolve technical issues and address inquiries related to our ERP products, focusing on timely and accurate resolutions.
Identify the most effective path to solve a customer’s issue based on context and system knowledge.
Educate users on system functionality based on Explorer’s default configuration.

Collaboration & Communication

Communicate clearly and effectively with customers and internal team members.
Escalate complex issues to technical or product teams as appropriate.
Contribute to a collaborative support environment using swarm techniques for complex or urgent issues.

Knowledge Management & Continuous Learning

Document frequently asked questions and known issues using internal knowledge bases.
Stay current on new product features and ERP updates.
Support efforts to enhance documentation and contribute to customer enablement materials.

Preferred Qualifications

Experience: Minimum 2 years of customer support experience, and 1+ year of accounting or finance-related work experience.
Accounting Knowledge: Familiarity with Accounts Payable, Accounts Receivable, General Ledger/Sub-Ledger workflows, and basic financial reporting (e.g., Balance Sheets, Operating Statements).
ERP/Software: Prior experience with ERP or accounting software; knowledge of Explorer Software Eclipse is a strong asset.
Support Tools: Experience with ticketing systems (e.g., Zendesk or similar platforms) and Microsoft tools like Outlook, Excel, Word, and Teams.
Communication Skills: Strong verbal and written communication skills with a focus on discovery, active listening, and resolution.

What We Offer

Remote Work – Always*
Work-from-home with no commute, no fossil fuels and no greenhouse gas emissions. Have more time for your family with a better work-life balance. We’ve been fully remote for over a decade and support team members across Canada, the U.S., Costa Rica, and Mexico.
Competitive Compensation

Full-time, permanent position

$58,000 - $70,000/year, based on experience
Excellent Benefits
Health, dental, and vision insurance
Life and disability insurance
Paid time off (vacation + sick days)
401(k) with matching or RRSP
Tuition reimbursement and health savings/flexible spending accounts
Tech & Tools Provided
Company laptop, headset, and hardware
High-speed internet paid for by us
Inclusive & Flexible Work Culture
Be part of a supportive, diverse team of the best and brightest programming, training, and technical support professionals who serve customers across North America and Internationally.

To Apply

If you are interested in applying for this position, please use our online application process below: https://www.explorer-software.com/careers#open-positions

Job Type: Full-time

Pay: $58,000.00-$70,000.00 per year

Benefits:

Dental care
Employee assistance program
Extended health care
Life insurance
Mileage reimbursement
Paid time off
RRSP match
Tuition reimbursement
Vision care
Work from home

Experience:

Customer service/Support: 2 years (Required)
Accounting: 1 year (Required)
accounting software: 1 year (Required)

Work Location: Remote

Quick apply

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explorer jobs in kamloops, bc

ERP Accounting Support Specialist

Registered Nurse

Housekeeping - Relocation Jasper, AB

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