Do you want to be part of a team that makes a difference by building amazing rental communities across Canada? A high-performing team that values learning and development while giving back to local communities? Consider joining our dynamic team at Traine Construction & Development and Mainline Living Property Management as an Associate Director of Property Management.
About the Role
The Associate Director, Property Management is responsible for strengthening portfolio performance, leadership depth, and operational discipline across the residential platform. The Associate Director combines strategic thinking with practical execution, lead by credibility and influence, create sustainable systems, maintain stability during transitions, raise standards without complicating processes, and achieve measurable outcomes.
This role provides direct oversight to Regional Property Managers and District Managers while acting as an execution partner to the Vice President, Property Management. The Associate Director ensures consistent portfolio performance, leadership continuity, and scalable operating systems as the organization continues to grow.
Key Responsibilities
Portfolio Leadership & Performance
- Provide leadership oversight to Regional Property Managers and District Managers.
- Monitor portfolio performance across occupancy, NOI, arrears, renewals, and expense control.
- Ensure legislative compliance and risk mitigation across provinces.
Operational Stability & Continuity
- Provide acting operational leadership coverage for District Manager portfolios when required.
- Ensure uninterrupted performance across leasing, financial operations, and resident services.
Leadership Development
- Coach and develop District Managers and strengthen Regional Property Manager capability.
- Build succession readiness and leadership depth across the portfolio.
- Support performance management and leadership calibration with the Vice President.
Operational Excellence
- Identify opportunities to improve property management processes and workflows.
- Standardize reporting, forecasting, and KPI tracking across communities.
- Improve coordination between operations, finance, HR, and marketing teams.
Technology & Systems Improvement
- Identify opportunities to implement automation, AI, and technology to improve efficiency.
- Lead system adoption and change management initiatives.
Strategic Growth Support
- Support portfolio planning and structural recommendations as the platform grows.
- Assist with acquisitions and onboarding of new assets.
- Support organizational alignment during growth, acquisitions, or structural change.
Decision Authority
- Authorized to make operational decisions within approved budget thresholds.
- Authorized to provide interim leadership direction during District Manager absence.
- Strategic, capital, and structural decisions escalate to the Vice President.
Qualifications and Experience
Required
- 7–10 years progressive experience in residential property management
- Experience overseeing multi-asset portfolios
- Demonstrated success developing leaders
- Strong financial literacy, including budgeting and forecasting
- Proven experience implementing process improvements at scale
- Experience driving technology adoption or systems improvement
- Strong understanding of tenancy legislation and regulatory compliance
- Experience leading through organizational growth or structural transition
Preferred
- Post-secondary education in business, real estate, or management
- Experience within a scaling organization
Essential Job Functions and Occupational Requirements
Accessing and inspecting apartment units and construction areas is an essential function of this position and requires the ability to walk between buildings, climb stairs, and navigate active construction environments. This position requires regular overnight travel across Western Canada for site visits, inspections, and operational support. Travel may occasionally be required on short notice to respond to urgent situations.
A valid driver’s license and reliable transportation are required.
In return for your hard work and dedication, you will be rewarded with a very competitive salary (based on experience) and a full range of benefits, including:
- Robust performance bonus program
- Field level bonus program
- Investment opportunities in real estate projects
- Ranked top 10% Health and Dental plan in Canada
- Extended Health and Dental
- Professional Development and ongoing training
- Opportunities to be involved in life changing charitable projects
- Long term employment
By joining our team, you'll find yourself working amongst a group of friendly, team-oriented individuals who strive to deliver exceptional results.
Traine Construction and Development has been in business for 25 years; based in Kelowna, BC and working throughout Canada on multi-family residential construction projects for our property management division, Mainline Living, to operate. We create communities that residents are proud to live in and we are proud to operate. From Ontario to British Columbia, Traine prides itself on building excellent multi-family communities and great careers! By joining our team, you'll find yourself working amongst a group of friendly, team-oriented individuals who strive to deliver exceptional results.
Work somewhere awesome – apply now!
Pay: $130,000.00-$140,000.00 per year
Benefits:
- Dental care
- Employee assistance program
- Extended health care
- Flexible schedule
- On-site parking
- Paid time off
Work Location: In person
