Job Title: Vision Care Consultant (Ophthalmic Technician) & Dry-eye Care Consultant (Ophthalmic Hygienist)
Department: U Eye Laser Cosmetic ("UELC")
Location: Vaughan (primary), Scarborough (secondary), and Etobicoke (secondary).
Wages: $24 to $28 CAD + commission
Vacancy Status: There is an existing vacancy.
Use of Artificial Intelligence (AI): The company does not use AI during the hiring process
Job Summary:
The Vision Care Consultant & Dry-eye Care Consultant is responsible for delivering exceptional patient care by conducting thorough testing and consultations regarding visual fields and surgeries. This role is vital to ensuring precise refraction measurements and supporting ophthalmologists in clinical settings. The Vision Care Consultant will be integral to maintaining the high standards of care at UELC. The individual required to commute to different company sites.
Key Responsibilities
· Assist ophthalmologists in accurately and efficiently assessing patients' visual acuity (far and near), peripheral vision, depth and color perception, and pupils for RAPD. This includes administering eye drops for anesthetization or dilation, performing intraocular pressure measurements with Goldmann Tonometry, and conducting pachymetry.
· Operate advanced diagnostic equipment including Visual Field Testing, Optical Coherence Tomography (OCT), Photography, Ultrasound (A-scan, B-scan, UBM), Topography, Endothelial Cell Count, Phoroptor, and IOL Master.
· Conduct dry eye assessment and advise patient on eye care routine
· Recommend and promote dry eye products
· Perform treatments such as Lipiflow, DEL, iLux and Zohx lite
· Accurately and efficiently performing vision tests for near, intermediate and distance using the Snellen Test, Sheridan Gardiner Test, F&F, CSM, hand motion/counting fingers test, light perception, amsler grid, pinhole occluder and Ishihara color blindness test
· Perform tests on research patients in strict compliance with research protocols and guidelines.
· Provide patients with detailed instructions regarding eye care, adhering to clinic policies and protocols.
· Ensure timely and accurate management of medical records, with all documentation meeting the standards set for medical record content.
· Collaborate with patients and families to involve them in decision-making processes concerning their vision care, supporting patient-centered care and upholding the Patient’s Bill of Rights.
· Apply scientific knowledge systematically to identify and address issues, resolving conflicts as they arise.
· Continuously seek and implement innovative ideas and resources to improve patient care delivery.
· Assist with additional duties as required by the clinic.
Skills & Abilities:
· Must be able to Refraction using Phoropter and experience using Phoropter more than 2-3 years.
Keen attention to detail and precision due to the complexity of the role.
· Strong technical skills with manual dexterity for intricate work.
· Ability to manage patient expectations and concerns effectively.
· Team-oriented with a collaborative mindset, eager to learn and mentor others.
· Capable of interpreting ambiguous situations and organizing them into structured processes.
· Able to manage multiple priorities, tight deadlines, and high-volume periods.
· Professional written and verbal communication skills, with the ability to interact effectively with both internal and external stakeholders.
Knowledge & Experience:
· A minimum of three (3) years of experience in an ophthalmology setting is mandatory.
· Proficiency in using ophthalmology diagnostic tools including biometry, IOL Master, refraction, topography, OCT, perimetry, slit lamp examination, basic eye motility, and related testing procedures is a strong asset.
· Experience working with electronic patient scheduling software and/or electronic medical records (e.g., OSCAR EMR) is a strong asset.
· In-depth understanding of ophthalmic equipment, procedures, and techniques essential to efficient clinic operations.
· Previous experience in a fast-paced healthcare environment.
· Research experience is an asset but not required.
Required Qualifications & Certifications:
· B.Sc./ MSc/ Doctor of Optometry or equivalent, or Diploma in Opticianry or equivalent is a must and non-negotiable.
· Being a Registered Optician associated with the College of Opticians of Ontario (COO) is a strong asset, but maintaining an active license not a requirement.
· Certification as a Certified Ophthalmic Technician (COT) or Certified Ophthalmic Medical Technologist (COMT) is a strong asset.
· Proficiency in languages other than English is an asset.
UVG is an equal opportunity employer. We celebrate diversity and are committed to fostering an inclusive environment for all.
This Job Description is not intended to be an exhaustive list of all duties and responsibilities of the position. Employees are held accountable for all reasonable duties of the job as assigned by their supervisor or Company. Job duties and the percentage of time identified for any functions (where applicable) are subject to change by the employer at any time.
Job Type: Full-time
Pay: $24.00-$28.00 per hour
Benefits:
- Dental care
- Extended health care
- Life insurance
- On-site parking
- Paid time off
- Vision care
Application question(s):
- Do you have a B.Sc./ MSc/ Doctor of Optometry or equivalent, or Diploma in Opticianry or equivalent?
- Are you Proficient in operating phoropter?
Work Location: In person
