Kingston, On Operations Jobs – 844 Openings This Week

Service Manager
Kingston Harley-Davidson | MotoSport Plus —Kingston, ON
- $40,625.84–$80,000.00 a year
- Full-time
- Management
- Sales
- High school diploma or GED
- Dental care
Quick apply
Sous Chef
Delta Hotels by Marriott Kingston Waterfront —Kingston, ON
- From $65,000 a year
- Weekends as needed
- Sanitation
- Cooking
- English
- Dental care
- Paid time off
Team of Two Live-in Superintendents
Patry Group of Companies —Kingston, ON
- $21–$25 an hour
- Full-time
- Plumbing
- Organizational skills
- In-person
- Dental care
Quick apply
Water/Sewer Project Coordinator
K. Mulrooney Trucking Ltd. —Kingston, ON
- $30–$40 an hour
- Full-time
- AutoCAD
- PMP
- Engineering
Quick apply
Commercial/Heavy Truck Service Advisor
Petrie Ford —Kingston, ON
- $50,000–$70,000 a year
- Full-time
- Microsoft Word
- CRM software
- Microsoft Outlook
- Store discount
- Disability insurance
Quick apply
DZ Truck Driver
K. Mulrooney Trucking Ltd. —Kingston, ON
- $21–$25 an hour
- Full-time
- Driving
- In-person
- Time management
Quick apply
Service Technician - Mobile
Premier Equipment —Kingston, ON
- $35–$45 an hour
- Full-time
- Heavy lifting
- Sales
- Maintenance
- Profit sharing
- Dental care
Precast Concrete Labrour
Anchor Concrete Products ltd. —Kingston, ON
- $22.50–$24.00 an hour
- Full-time
- Forklift
- Quality Control
- Power tools
- Disability insurance
- Dental care
Quick apply
Night Auditor
Delta Hotels by Marriott Kingston Waterfront —Kingston, ON
- $21.51 an hour
- Part-time
- Bar
- Customer service
- Computer literacy
Productivity Manufacturing & Construction Lead
Anchor Concrete Products ltd. —Kingston, ON
- $35–$40 an hour
- Overtime
- CPR Certification
- Engineering
- Supervising experience
- Disability insurance
- Employee assistance program
Quick apply
310T Mechanic - $5,000 Sign on; Swing Shift (Napanee, ON)
WM —Amherstview, ON
- From $41.46 an hour
- Full-time
- Mechanic experience
- Maintenance
- In-person
- Designated paid holidays
- Disability insurance
Quick apply
19h
Drill Mechanic-Underground
Mader Group —Ontario
- $60–$65 an hour
- Full-time
- Schematics
- Mechanic experience
- Heavy equipment operation
- Disability insurance
- Dental care
Quick apply
Project Management Specialist
Anchor Concrete Products —Kingston, ON
- $55,000–$65,000 a year
- Full-time
- Engineering
- Bachelor's
- Quality Control
- Disability insurance
- Dental care
Quick apply
Team Lead - Landscaper
Drake’s Landscaping —Kingston, ON
- From $25 an hour
- Temporary
- English
- High school diploma or GED
- Driving
Quick apply
Member Services Consultant
CAA Services (SCO) Inc —Kingston, ON
- $17.60–$23.75 an hour
- Sales
- Customer service
- Communication skills
Quick apply
Construction Pipe Foreman/Heavy Civil
Gordon Barr Ltd —Kingston, ON
- Immediate opening
- CPR Certification
- CAD
- Microsoft Office
- Dental care
Quick apply
Aluminum Boat Builder - Mechanic / Rigger / Carpenter - Day Shift
MetalCraft Marine Incorporated —Kingston, ON
- $21–$24 an hour
- Weekends as needed
- High school diploma or GED
- Continuous improvement
- Organizational skills
- Disability insurance
- Dental care
Quick apply
NetSuite Service Delivery Consultant
Elim Solutions —Ontario
- $160,000–$180,000 a year
- Full-time
- Remote
- Computer Science
- Software troubleshooting
- Sales
Quick apply
Prep Cook
Delta Hotels by Marriott Kingston Waterfront —Kingston, ON
- $19–$21 an hour
- Part-time
- Sanitation
- Hotel
- High school diploma or GED
- Dental care
- Paid time off
Class 1 Owner Operator Teams / AB - ON Lane
Transgold Freightways LTD. —Ontario
- $30,000–$40,000 a month
- Full-time
- Forklift
- Commercial driving
Quick apply

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Service Manager

Kingston Harley-Davidson | MotoSport Plus -
Kingston, ON

Quick apply

Job details

Full-time
$40,625.84–$80,000.00 a year

Qualifications

Management
Operations management
Sales
Coaching
Employee relations
Greeting customers
Post-secondary education
Complaint handling
High school diploma or GED
Hiring
Schedule management
Human resources management
Team management
Client services
Mentoring
Customer service orientation
Recruiting
Interviewing
Personnel management
Budgeting
Training & development
POS systems
Work order management
Leadership
Guest issue resolution
Client interaction
Marketing
Team coordination
Performance evaluation

Full job description

Major Duties and Responsibilities

1) Service Department Operations

 Provide prompt, dependable, high quality vehicle service to (internal and

external) customers

Understands, follows and reviews the Harley-Davidson Premier Service Program on a

regular basis.

 Ensure service department contributes an acceptable level of gross $ net

profit.

 Maximize productivity levels of service technicians.

 Ensure service personnel are alert, well trained, and available when needed.

 Ensure Technicians receive jobs based on skill level and current resource

utilization.

 Daily review and update work-in-progress to ensure quality and timeliness.

 Occasionally assist technicians when they are having difficulty performing

service work.

 Make estimates for internal and wreck repairs.

 Follow procedures and policies in place to initiate and forward all customers

paid, warranty, and internal repair orders.

 Develop procedures in conjunction with the Fixed Operations Manager that

ensure a smooth flow of parts to Service Technicians during jobs.

 Become familiar and efficient with all phases of the computer systems

required for service.

 Ensure employees keep a clean, efficient and orderly department.

- Daily review of KPI's with Technicians.

- Ensuring technicians are effectively organized, accountable, and focused on achieving operational objectives

- Perform daily huddle with service staff

2) Customer Service

 Maintain a high degree of customer satisfaction, including CXI.

 Meet and greet customers immediately, in a courteous and friendly manner.

 Handle customer complaints reasonably, showing empathy and a positive

attitude, and demonstrate our commitment to “Make Things Right”.

 Gain the trust and confidence of new customers when they are introduced to

the service department.

 Give special attention to repeat customers to ensure the situation is

corrected.

3) Management

 Maintain service follow-up programs.

 Grow the volume of service work.

 Maintain budgeted revenue and expense objectives.

 Develop promotional campaigns in conjunction with the parts, sales, and

marketing departments.

 Provide reports to GM as requested.

 Develop monthly and annual objectives for the department in collaboration

with Fixed Operations Manager and GM.

 Attend and complete training sessions to keep current with service

department issues.

4) Other duties

 As assigned.

Supervisory Responsibilities

- Fosters and maintains a positive, productive, and collaborative work environment.

 Establish departmental work schedules, balancing the work loads of all

employees.

 Monitor and address all comebacks with individual technicians.

 Establish job assignments for all service employees within their skill levels.

 Follow policies and procedures for service department with assistance from Fix

Operations Manager.

 Manage employee performance (evaluation and counsel).

 Assist with recruiting, interviewing, hiring and termination of employees.

 Maintain records of all employee performance reviews.

 Ensure appropriate training is provided to all service employees (seminars,

workshops, school, etc.)

 Treat all employees and customers fairly, courteously, and with dignity.

 Model superior customer service behaviour for all service personnel,

maintaining positive relationships with customers, employees, GM and

owner(s).

 Be prompt and available for flexible scheduling.

 Be honest and fair in all business dealings.

 Demonstrate an interest in growing the service business.

 Focus on quality.

Qualifications and Job Requirements

 Experience in management who also has the ability to mentor/ coach.

- 5 years progressive experience within the service department of a motor

vehicle dealership.

 Knowledge of OEM brands and products sold by the dealership, or the

demonstrated ability to quickly learn them.

 Experience with point-of-sale and service management of computer software

or the ability to quickly learn due to experience with other systems.

 Current, valid motorcycle license an asset.

Physical Demands

 The noise level in the work environment is usually loud.

 Occasionally required to bend, stoop, crouch, reach, and handle tools

 Occasionally required to bed, stoop, crouch, reach, and lift 100lbs of material.

 Occasionally requires the ability to balance and push a 900lbs motorcycle.

Working Conditions

 Frequently works near moving mechanical parts.

 Is potentially exposed to battery acid, gasoline, chemical cleaning materials or

other toxic materials commonly found in motor vehicle service department.

 Occasionally exposed to exhaust fumes or other airborne particles.

Pay: $40,625.84-$80,000.00 per year

Benefits:

Dental care
Extended health care

Work Location: In person

Quick apply

Refine Your Search

operations jobs in kingston, on

Service Manager

Sous Chef

Team of Two Live-in Superintendents

Water/Sewer Project Coordinator

Commercial/Heavy Truck Service Advisor

DZ Truck Driver

Service Technician - Mobile

Precast Concrete Labrour

Night Auditor

Productivity Manufacturing & Construction Lead

310T Mechanic - $5,000 Sign on; Swing Shift (Napanee, ON)

Drill Mechanic-Underground

Project Management Specialist

Team Lead - Landscaper

Member Services Consultant

Construction Pipe Foreman/Heavy Civil

Aluminum Boat Builder - Mechanic / Rigger / Carpenter - Day Shift

NetSuite Service Delivery Consultant

Prep Cook

Class 1 Owner Operator Teams / AB - ON Lane

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