Kingston, On Service manager Jobs – 70 Openings This Week

Service Manager
Kingston Harley-Davidson | MotoSport Plus —Kingston, ON
- $40,625.84–$80,000.00 a year
- Full-time
- Management
- Sales
- High school diploma or GED
- Dental care
Quick apply
Supervisor - Food Services
Bytown Catering —Kingston, ON
- $50,336 a year
- 8 hour shift
- Inventory management
- Sanitation
- Supervising experience
Quick apply
Department Manager, Food Services- Northern Canada 16175321
Northern / NorthMart —Ontario
- Full-time
- Microsoft Excel
- Microsoft Outlook
- Sales
- Relocation assistance
Quick apply
Store Manager
George Richards - Kings Crossing —Kingston, ON
- Weekends as needed
- Sales
- Customer service
- Research
- Store discount
- Disability insurance
Quick apply
Program Performance Manager
Variablegrid Adaptive Power Inc. —Ontario
- $90,000–$130,000 a year
- Full-time
- CRM software
- Microsoft Outlook
- English
- Paid time off
Quick apply
2h
Operations Manager
Reliance Home Comfort —Kingston, ON
- Full-time
- Customer service
- Business development
- Bachelor's
Quick apply
Business Development Manager - Mining & Environmental Laboratory Services (Eastern Canada)
Bureau Veritas —Ontario
- Full-time
- CRM software
- Customer service
- Engineering
Department Manager, Food Services - Northern Canada
Northern / NorthMart —Ontario
- $48,450–$65,000 a year
- Full-time
- Microsoft Outlook
- Sales
- Merchandising
Priority Patient Transfer Services - Lead Hand & Training Facilitator
Voyago —Kingston, ON
- $21.50–$24.50 an hour
- Immediate opening
- CPR Certification
- Heavy lifting
- Customer service
- Employee assistance program
Quick apply
Store Supervisor
Friendly Fires Inc —Kingston, ON
- $60,000–$80,000 a year
- Full-time
- Sales
- Inventory management
- Customer service
- Dental care
Quick apply
Product Line Manager - Geomembrane & Specialty Market
IPG —Ontario
- Full-time
- Marketing
- Engineering
- Data analysis skills
Quick apply
8d
Service Manager
Audi Kingston —Kingston, ON
- Full-time
- Inventory control
- Merchandising
- Recruiting
- Dental care
Quick apply
3d
Area Sales Manager- Southwestern Ontario
Fronius Canada Ltd. —Ontario
- $80,000–$110,000 a year
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- CRM software
Quick apply
3d
Transport Supervisor - Bilingual || Superviseur des transports
EBlock Inc. —Ontario
- $65,000–$75,000 a year
- Full-time
- Remote
- CRM software
- Mechanic experience
- Data analysis skills
- Mileage reimbursement
- Dental care
4h
Property Manager
PeakMade Real Estate —Kingston, ON
- $100,000–$110,000 a year
- Weekends as needed
- Sales
- High school diploma or GED
- Team management
Quick apply
GENERAL SALES MANAGER GSM
Myers Kingston Cadillac Chevrolet Buick GMC Inc. —Kingston, ON
- $130,000–$180,000 a year
- Full-time
- Customer service
- Salesforce
- Business development
Quick apply
General Manager, Food Services | North Bay, ON | Relocation Assistance Available (37573001)
Sodexo Canada Ltd —Kingston, ON
- $75,000–$90,000 a year
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Hospitality
- Relocation assistance
Quick apply
Utilities Kingston Manager, Communications & Customer Care
The MEARIE Group —Kingston, ON
- $114,323.41–$154,611.04 a year
- Full-time
- Marketing
- Microsoft Office
- Presentation skills
10d
Assistant Store Manager
Kal Tire —Kingston, ON
- $67,069–$70,620 a year
- Full-time
- Heavy lifting
- Inventory management
- Customer service
- Store discount
- Profit sharing
Quick apply
Team Lead-Retail
Roots —Kingston, ON
- Weekends as needed
- Customer service
- POS
- Training & development
Quick apply

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service manager jobs near kingston, on

Service Manager

Kingston Harley-Davidson | MotoSport Plus -
Kingston, ON

Quick apply

Job details

Full-time
$40,625.84–$80,000.00 a year

Qualifications

Management
Operations management
Sales
Coaching
Employee relations
Greeting customers
Post-secondary education
Complaint handling
High school diploma or GED
Hiring
Schedule management
Human resources management
Team management
Client services
Mentoring
Customer service orientation
Recruiting
Interviewing
Personnel management
Budgeting
Training & development
POS systems
Work order management
Leadership
Guest issue resolution
Client interaction
Marketing
Team coordination
Performance evaluation

Full job description

Major Duties and Responsibilities

1) Service Department Operations

 Provide prompt, dependable, high quality vehicle service to (internal and

external) customers

Understands, follows and reviews the Harley-Davidson Premier Service Program on a

regular basis.

 Ensure service department contributes an acceptable level of gross $ net

profit.

 Maximize productivity levels of service technicians.

 Ensure service personnel are alert, well trained, and available when needed.

 Ensure Technicians receive jobs based on skill level and current resource

utilization.

 Daily review and update work-in-progress to ensure quality and timeliness.

 Occasionally assist technicians when they are having difficulty performing

service work.

 Make estimates for internal and wreck repairs.

 Follow procedures and policies in place to initiate and forward all customers

paid, warranty, and internal repair orders.

 Develop procedures in conjunction with the Fixed Operations Manager that

ensure a smooth flow of parts to Service Technicians during jobs.

 Become familiar and efficient with all phases of the computer systems

required for service.

 Ensure employees keep a clean, efficient and orderly department.

- Daily review of KPI's with Technicians.

- Ensuring technicians are effectively organized, accountable, and focused on achieving operational objectives

- Perform daily huddle with service staff

2) Customer Service

 Maintain a high degree of customer satisfaction, including CXI.

 Meet and greet customers immediately, in a courteous and friendly manner.

 Handle customer complaints reasonably, showing empathy and a positive

attitude, and demonstrate our commitment to “Make Things Right”.

 Gain the trust and confidence of new customers when they are introduced to

the service department.

 Give special attention to repeat customers to ensure the situation is

corrected.

3) Management

 Maintain service follow-up programs.

 Grow the volume of service work.

 Maintain budgeted revenue and expense objectives.

 Develop promotional campaigns in conjunction with the parts, sales, and

marketing departments.

 Provide reports to GM as requested.

 Develop monthly and annual objectives for the department in collaboration

with Fixed Operations Manager and GM.

 Attend and complete training sessions to keep current with service

department issues.

4) Other duties

 As assigned.

Supervisory Responsibilities

- Fosters and maintains a positive, productive, and collaborative work environment.

 Establish departmental work schedules, balancing the work loads of all

employees.

 Monitor and address all comebacks with individual technicians.

 Establish job assignments for all service employees within their skill levels.

 Follow policies and procedures for service department with assistance from Fix

Operations Manager.

 Manage employee performance (evaluation and counsel).

 Assist with recruiting, interviewing, hiring and termination of employees.

 Maintain records of all employee performance reviews.

 Ensure appropriate training is provided to all service employees (seminars,

workshops, school, etc.)

 Treat all employees and customers fairly, courteously, and with dignity.

 Model superior customer service behaviour for all service personnel,

maintaining positive relationships with customers, employees, GM and

owner(s).

 Be prompt and available for flexible scheduling.

 Be honest and fair in all business dealings.

 Demonstrate an interest in growing the service business.

 Focus on quality.

Qualifications and Job Requirements

 Experience in management who also has the ability to mentor/ coach.

- 5 years progressive experience within the service department of a motor

vehicle dealership.

 Knowledge of OEM brands and products sold by the dealership, or the

demonstrated ability to quickly learn them.

 Experience with point-of-sale and service management of computer software

or the ability to quickly learn due to experience with other systems.

 Current, valid motorcycle license an asset.

Physical Demands

 The noise level in the work environment is usually loud.

 Occasionally required to bend, stoop, crouch, reach, and handle tools

 Occasionally required to bed, stoop, crouch, reach, and lift 100lbs of material.

 Occasionally requires the ability to balance and push a 900lbs motorcycle.

Working Conditions

 Frequently works near moving mechanical parts.

 Is potentially exposed to battery acid, gasoline, chemical cleaning materials or

other toxic materials commonly found in motor vehicle service department.

 Occasionally exposed to exhaust fumes or other airborne particles.

Pay: $40,625.84-$80,000.00 per year

Benefits:

Dental care
Extended health care

Work Location: In person

Quick apply

Refine Your Search

service manager jobs in kingston, on

Service Manager

Supervisor - Food Services

Department Manager, Food Services- Northern Canada 16175321

Store Manager

Program Performance Manager

Operations Manager

Business Development Manager - Mining & Environmental Laboratory Services (Eastern Canada)

Department Manager, Food Services - Northern Canada

Priority Patient Transfer Services - Lead Hand & Training Facilitator

Store Supervisor

Product Line Manager - Geomembrane & Specialty Market

Service Manager

Area Sales Manager- Southwestern Ontario

Transport Supervisor - Bilingual || Superviseur des transports

Property Manager

GENERAL SALES MANAGER GSM

General Manager, Food Services | North Bay, ON | Relocation Assistance Available (37573001)

Utilities Kingston Manager, Communications & Customer Care

Assistant Store Manager

Team Lead-Retail

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