Kirkland Lake, On Customer support & client services occupations Jobs – 15 Openings This Week

Customer Service Representative - Evenings & Weekends
LodgeLink —Canada
- $17–$19 an hour
- Part-time
- Hospitality
- Microsoft Excel
- Customer service
9d

Other jobs to consider

Find your next job by exploring related positions.

Branch Manager
Start Electric —Ontario
Valid G class driver's license with a clean driving record. The Branch Manager will continuously be in contact with customers and must be able to interpret…
$100,000–$200,000 a year
Quick apply
Real Estate Agents – Leads, Mentorship & Training
Jane Stevens Real Estate Group —Ontario
Market listings and generate new business through social media, networking, and community outreach. Must have Ontario real estate license.
$50,000–$200,000 a year
Quick apply
9d

Show more related jobs

Explore jobs in cities nearby

Check out jobs in cities near your current location, Columbus

Bilingual B2B Customer Support Specialist I - Medical
TP Canada —Toronto, ON
À titre de Spécialiste bilingue du soutien à la clientèle I, vous soutiendrez un fournisseur desservant des cabinets dentaires avec des produits de soins à…
$20 an hour
8d
Elevated Support Senior Specialist
TP Canada —Toronto, ON
Your ability to partner cross-functionally, analyze trends, and drive continuous improvement will help us build the world’s most loyal travel community.
$21 an hour

Show more jobs in cities nearby

I want to receive the latest job alerts for customer support & client services occupations in kirkland lake, on

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Explore jobs in more locations

customer support & client services occupations jobs near kirkland lake, on

Customer Service Representative jobs in Barrhaven, ON

Customer Service Representative jobs in Fort Saskatchewan, AB

Financial Service Representative jobs in Toronto, ON

Remote Customer Service jobs in Brampton, ON

Customer Service Representative jobs in Winnipeg, MB

Customer Service Chat Support jobs in Hamilton, ON

Customer Service Representative jobs in Prince Edward Island

Customer Service Representative jobs in Belleville, ON

Customer Service Representative - Evenings & Weekends

LodgeLink -
Canada

Apply Now

Job details

Part-time | Contract
$17–$19 an hour
9 days ago

Qualifications

Hospitality
Microsoft Excel
Customer service
Microsoft Office
Content creation
Organizational skills
Customer support
Communication skills

Full job description

Customer Service Representative (Temp, Part-time)

Remote, Canada

LodgeLink is looking for a Customer Service Representative to join our Customer Experience Team.

Reporting to the Supervisor, Customer Experience, this is a remote, work-from-home position based in Calgary, Alberta, with occasional travel to our Calgary head office for training, team events, and special meetings.

This is a contract opportunity offering a starting wage of $17–$19 per hour, depending on experience.

Availability Requirements

Selected candidates must be available to attend a mandatory two-week training program from Monday to Friday, 8:30 a.m. – 4:30 p.m. MT.

Following training, shifts will be scheduled during the following operating hours:

Weekdays: 3:00 p.m. – 11:00 p.m. MST

Weekends: 7:00 a.m. – 11:00 p.m. MST

While we provide advance schedules and strive to accommodate team members' preferences, availability during these hours is essential to support business needs.

About You

You are a customer-focused problem solver who thrives in a fast-paced, team-oriented environment. You build strong relationships, communicate effectively, and remain calm under pressure while delivering exceptional service. You are adaptable, detail-oriented, and passionate about creating positive customer experiences.

Experience in a contact centre, hospitality, travel, or accommodation-related environment is highly valued.

Key Responsibilities

Assist customers with reservations, including booking, modifying, cancelling, and account support via phone, email, and chat.

Deliver exceptional customer service by leveraging product knowledge and customer support tools.

Resolve customer inquiries and issues while creating positive and engaging customer interactions.

Communicate effectively with both customers and accommodation suppliers to enhance the overall customer experience.

Identify customer needs and provide value-driven solutions by highlighting LodgeLink's products and services.

Escalate complex issues as required and identify trends and opportunities to improve the customer experience.

Create, review, and publish new property listings on LodgeLink.com, ensuring content is accurate, engaging, brand-aligned, and visually appealing.

Contribute to a positive team culture by sharing successes, insights, and best practices.

Qualifications

Availability to work shifts between 7:00 a.m. and 11:00 p.m. MT on weekends and between 3:00 pm and 11:00 pm on weeknights (no overnight shifts).

Previous experience in the hospitality industry is required.

Experience working with reservation systems and customer support platforms; Sabre experience is considered an asset.

Exceptional verbal and written communication skills, including the ability to explain processes clearly and create customer-facing content.

Strong attention to detail and organizational skills with the ability to manage bookings, tickets, and customer information accurately.

Intermediate proficiency with Microsoft Office applications, including Excel.

Knowledge of the hospitality, workforce accommodation, or travel industries is considered an asset.

About LodgeLink

LodgeLink, a Black Diamond Group company headquartered in Calgary, Alberta, Canada is more than just a digital marketplace and ecosystem for crew travel; we’re a caring tech company on a mission to transform workforce travel. Our digital platform is the key to unlocking seamless solutions for finding, booking, and managing crew travel and accommodation needs. Powered by a growing network of hotel and lodge partners, we address the unique challenges of crew travel, applying technology to streamline the entire process from booking to management, payments, and cost reporting. At LodgeLink, we're not just saving our customers time and money; we're changing the future of workforce (crew) travel – for the better.

United by our vision to be THE ecosystem for workforce travel, our values reflect our commitment to collaboration, agility, dependability, inventiveness, and audacity. As a diverse and inclusive team, we come together, sharing ideas, building disruptive technology, and tackling complex problems. Our relentless pursuit to deliver value and superior customer experiences is inspired by a collective passion to ‘Create A Better Way’ for all.

At LodgeLink, we're seeking exceptional team players with an entrepreneurial spirit to contribute to our rapid growth. If you crave a career, not just a job, we could be the perfect fit.

LodgeLink Rewards | Caring for our team is a priority, and we’re pleased to provide these benefits:

Building a diverse and inclusive team, supporting career growth and development.

Hotel and travel discounts.

LodgeLink is a Black Diamond Group company. Learn more: www.lodgelink.com

Black Diamond Group is a publicly traded company with 20 years of experience in modular space and workforce solutions, and operations across Canada, the United States, and Australia. Learn more: www.blackdiamondgroup.com

We are an Equal Opportunity Employer
Black Diamond Group is committed to diversity, equal opportunity and ensuring that our employees can thrive in an inclusive environment. We are pleased to consider all qualified applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, marital status, family status, veteran status, Indigenous status, national origin, age, disability, or any other legally protected factors. Accommodation for applicants with disabilities is available upon request during the recruitment process.

Company: LodgeLink

#INHP

Apply Now

Refine Your Search

customer support & client services occupations jobs in kirkland lake, on

Customer Service Representative - Evenings & Weekends

Other jobs to consider

Explore jobs in cities nearby

I want to receive the latest job alerts for customer support & client services occupations in kirkland lake, on

Explore jobs in more locations

Job seeker tools

Employer Tools

Browse

Stay Connected