Kitchener, On Hotel & accommodations guest services staff Jobs – 9 Openings This Week

Guest Service Agent
Comfort Inn Cambridge —Cambridge, ON
- Weekends as needed
- English
- Hotel
- High school diploma or GED
Quick apply
5d
Front Desk Associate- Delta Guelph Conference Centre, Guelph, ON
Delta Guelph Conference Centre, Guelph, ON —Guelph, ON
- $19.39–$19.40 an hour
- Part-time
- Basic math
- Hotel
- High school diploma or GED
- Employee assistance program
- Flexible schedule
Quick apply
Night Audit Guest Service Agent - Full-time
Hampton Inn & Suites by Hilton —Waterloo, ON
- From $18.10 an hour
- Full-time
- Hospitality
- Customer service
- English
Quick apply
13h
Front Desk Agent - Hampton Inn & Suites Guelph
Hampton Inn & Suites By Hilton - Guelph —Guelph, ON
- From $17.60 an hour
- Full-time
- In-person
- Phone etiquette
- Hotel experience
- Dental care
- Vision care
Quick apply
11d
Night Auditor
Hampton Inn & Suites By Hilton - Guelph —Guelph, ON
- From $17.60 an hour
- Weekends as needed
- Hospitality
- Customer service
- Hotel
Quick apply
17h
Porter/Valet
Langdon Hall Hotel & Spa —Cambridge, ON
- $17.60 an hour
- Weekends as needed
- Driving

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Front Desk Associate- Delta Guelph Conference Centre, Guelph, ON
Delta Guelph Conference Centre, Guelph, ON —Guelph, ON
Retrieves proper name and address verification and proper approval codes for cash and credit card paying customers. Greet and welcome guests upon arrival.
$19.39–$19.40 an hour
Quick apply

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Valet & Guest Services Associate (Toronto)
The West Egg Group Corp. (Gatsby Valet) —Toronto, ON
Valid *G driver’s license* (minimum 1 year) with a clean driving record. Build relationships with guests, hotel staff, and management in a luxury environment.
$18.00–$20.50 an hour
Guest Services Agent - 1020
Vrancor —North York, ON
Accurately registers all guests arriving at the hotel in compliance with hotel credit and identification policy. Mails any delayed guest charge receipts.
$21.04 an hour
Quick apply
14d

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hotel & accommodations guest services staff jobs near kitchener, on

ACTIVITIES:

The duties and responsibilities for the Guest Experience Representative include, but are not limited to the following:

Create a welcoming environment for our guests.
Register guests and assign rooms, accommodating special requests whenever possible.
Complete pre-registration and blocking of rooms for reservations/guest arrival.
Thoroughly understand and adhere to proper credit, check-cashing, and cash-handling policies and procedures.
Understand room status and room status tracking.
Know room locations, types of rooms available, and room rates.
Use suggestive selling techniques to sell rooms and to promote other services of the hotel.
Coordinate room status updates with the housekeeping department by notifying housekeeping of all check-outs, late check-outs, early check-ins, special requests, and part-day rooms.
Possess a working knowledge of the reservations, takes reservations for guests both in house and call in, understanding of the cancellation procedures.
Process guest check-outs.
Post and file all charges to guest, master, and city ledger accounts.
Work closely with all hotel departments to improve service delivery and efficiency.
Use proper telephone etiquette.
Coordinate guestroom maintenance work with the engineering and maintenance division.
Report any unusual occurrences or requests to the manager or supervisor.
Know all safety and emergency procedures, is aware of accident prevention policies.
Ensure the work environment is tidy and well organized at all times (lobby).
Adhere to all health and safety guidelines and standards.

COMPETENCIES WE ARE SEEKING:

Excellent communication skills in English
Must be able to speak, read, write, and understand the primary language(s) used in the workplace
Excellent organizational, interpersonal and administration skills
Proficient or familiar with computerized systems
Demonstrated knowledge of guest service and a genuine desire to exceed guest expectations
Present a high degree of professional work ethic and image
High school graduate or equivalent
Availability to work day, evening and night shifts any day of the week including weekends and holidays