lacombe ab technical trainer Jobs – 6 Openings This Week

Software Tester
Visual-Eyes Software (SOTH Inc.) —Red Deer, AB
- $42,085–$49,137 a year
- Full-time
- Computer Science
- Engineering
- No experience needed
- Disability insurance
- Dental care
Quick apply
Technical Trainer
Heavy Metal Equipment & Rentals —Alberta
- 12 hour shift
- Microsoft Access
- Research
- Microsoft Office
- Store discount
- Commuter benefits
Quick apply
Fitness, Sports and Recreation Coordinator/Supervisor
CFMWS —Alberta
- $76,840–$97,270 a year
- Weekends as needed
- Bilingual
- CPR Certification
- Inventory management
- Wellness program
- Disability insurance
10d
Director of Competence and Practice Development
Association of Alberta Forest Management Professio —Alberta
- $78,000–$93,600 a year
- Full-time
- Remote
- Bachelor's
- Training & development
- Disability insurance
- Dental care
Quick apply
1d

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Software Tester
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Software Tester

Visual-Eyes Software (SOTH Inc.) -
Red Deer, AB

Quick apply

Job details

Full-time
$42,085–$49,137 a year

Qualifications

Jira
Computer Science
Engineering
No experience needed
Functional testing
SQL
Bachelor's
Computer Engineering
Organizational skills
Software testing
Agile
Computer skills
Phone etiquette

Full job description

Inviting Candidates from Alberta, Canada

**This position requires a strong commitment to the role. We are seeking candidates who intend to remain in the position for a minimum of two (2) years, subject to satisfactory performance and organizational needs.**

Visual-Eyes is a leading practice management software for the eye care industry in Canada. We have been in business for 30 year and are looking for a new Software Tester to join our Red Deer team. Our Core Purpose is to be "Partners in the journey to success" with our clients and what we do best is to "Streamline Business Processes".

As a member of the Quality Assurance team, the Software Tester’s primary focus is to ensure our web products and applications are thoroughly tested, documented and demonstrated prior to release. To ensure our customers have a positive software experience, the agent will functionally test as the application is developed and build upon our existing regression testing.

A secondary focus of the Quality Assurance Agent role is to support beta clinics, customer support, and internal teams. You will work closely with the Product Support team to help identify and resolve difficult, complex software issues. You will act as the primary point of contact when updating a client’s software version, and you will maintain a strong rapport with beta testers to gather feedback on potential final releases. You will also assist Trainers and Developers by performing data comparisons and running SQL scripts to ensure that client information is imported accurately into our database format.

Quality assurance agents will be expected to keep active in the testing community to ensure they are acquainted with testing best practices.

Relationships:

Reports to:

Lead QA Analyst
Product Owners
President/CEO

Internal Contacts:

Application/Web Development Teams
Product Support Team
Practice Consultants

External Contacts:

Clients
Client Vendors
Partners

Key Responsibility Areas:

Testing: 50%+

Strictly adhere to Agile testing methodologies
Functionally test all user stories passed by developers throughout the development process
Provide constructive feedback, upholding the integrity and quality of the product
Review the backlog for any items that require testing to ensure validity
Maintain customer relations with alpha clinics
Communicate with Product Owners and developers for clarifications
Discuss changes with Product Owners, Developers, and Testers to ensure intended use of the product
Document changes completed within each release
Demonstrate new functionalities to the internal team
Receive and process defects from internal systems, the customer service team, and the training team
Keep internal and external tracking systems up to date
Help maintain regression tests and run tests for application based products (TestComplete), with less initial focus in this position

Technical Support/Trainer Support: 25 - 40%

Perform data comparisons between legacy systems and our systems
Support others in investigating application related issues
Install and update SOTH products
Write and run scripts as needed to support clients and internal staff
Document work in case management systems (JIRA and Zoho CRM)
Cover for staff shortages, following established customer service procedures

Other: 5 - 10%

Stay current on email correspondence.
Provide internal training to staff.
Perform a variety of other projects and assignments as required.

Performance Measures/Metrics:

Log testing time in JIRA
Provide functional testing results to developers within 48 hours
Communicate with internal teams on current development priorities to facilitate transparency
Address any backlog tickets in the ticketing system that are marked as “Requires Testing”

Qualifications:

Education:

Undergraduate degree in Computer Science or Computer Engineering, or other applicable fields.

Experience:

Agile Methodologies
Smartbear products (Testcomplete)
Functional testing
Phone support experience
JIRA
Zoho CRM
Experience is not required; new university grads are welcome. We are willing to train!

Competencies (skills, abilities, knowledge):

High Attention to Detail
Good Attitude and Work Ethic
Communication - Verbal and Written
Logical Analytic Skills
Problem Solving/Troubleshooting
Technical - Computer/Development Skills
Phone Etiquette/Professionalism
Organizational Skills
Prioritization Skills
ODBC, Firebird SQL, Delphi Script

Working Conditions:

Office Setting
Located in Red Deer, Alberta so relocation would be required

What do we offer? An exciting career opportunity, full health benefits, Group RRSP's, monthly fun staff events, a relaxed corporate atmosphere (you can wear jeans to work), and the chance to work with a group of crazy talented people who are driven to do what's best for our clients.

To learn more about us, please visit us at: www.visual-eyes.ca

*We thank all candidates who apply, however, only those considered for an interview will be contacted.

**We have a scent free office..

Job Type: Full-time

Pay: $42,085.00-$49,137.00 per year

Benefits:

Casual dress
Company events
Dental care
Disability insurance
Employee assistance program
Extended health care
Life insurance
On-site parking
Paid time off
RRSP match

Ability to commute/relocate:

Red Deer, AB T4P 1A3: reliably commute or plan to relocate before starting work (required)

Education:

Bachelor's Degree (preferred)

Experience:

software testing: 1 year (preferred)

Work Location: In person

Quick apply

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technical trainer jobs in lacombe ab

Software Tester

Technical Trainer

Fitness, Sports and Recreation Coordinator/Supervisor

Director of Competence and Practice Development

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