About Us:
Fun Circle is a vibrant indoor playground and activity center designed for children aged 0-12 years. We provide a safe, clean, and engaging environment where kids can play, explore, and learn. In addition to regular playground access, we offer a variety of activities, host birthday parties, family and corporate events, team-building games, and provide an exciting field trip option for schools and daycares.
As we continue to grow, we are looking for energetic, creative, and organized individuals to join our dynamic team. If you love working with children and thrive in a fun, fast-paced environment, we want to hear from you!
Position Overview:
The Fun Team Member plays a crucial role in delivering an exceptional experience for our guests. You will be responsible for engaging with children and families, facilitating activities, maintaining a clean and safe environment, and ensuring excellent customer service. This position requires flexibility, weekend availability, enthusiasm, and a passion for creating memorable experiences.
Key Responsibilities:
- Event Management: Plan, host, and oversee birthday parties, special events, classes, and camps, ensuring a seamless experience from setup to cleanup.
- Guest Services: Greet guests, register children and adults, process admissions using the POS system, and ensure all waivers are signed.
- Playground Supervision: Clearly communicate and enforce playground rules to ensure a safe and enjoyable experience for all visitors.
- Facility Maintenance: Maintain cleanliness and organization throughout the facility, including regular sanitation, vacuuming, mopping, dusting, and restroom upkeep.
- Inventory Control: Monitor and manage supplies, ensuring stock levels are maintained.
- Store Operations: Responsible for opening and closing procedures, ensuring the facility is ready for daily operations.
- Customer Experience: Provide outstanding customer service by addressing guest inquiries, assisting with activities, and fostering a welcoming atmosphere.
- Entertainment Skills: Willingness to learn and perform face painting, balloon art, laser tag hosting, and other interactive activities for children.
- Adaptability & Teamwork: Take initiative in improving processes, collaborate effectively with team members, and handle stressful situations with professionalism.
- Other Duties: Perform additional responsibilities as assigned by the Fun Team Lead and Manager.
Qualifications & Skills:
- 1-2 years of experience working with children in a professional or volunteer setting.
- Passion for working with children of all abilities and a friendly, engaging personality.
- At least 2 years of customer service experience; prior experience opening and closing a store is REQUIRED.
- POS and Cash Handling experience REQUIRED
- Strong verbal and written communication skills in English.
- CPR certification is an asset.
- Food Safe Level 1 is an asset.
- Basic proficiency in Excel, Google Sheets, booking software, and POS systems is an advantage.
- Outgoing, diplomatic, and able to build positive relationships with patrons and colleagues.
- Ability to work flexible schedules, including weekends and evenings. WEEKENDS Availability is REQUIRED.
NOTE: The role will require you to be on your feet, move around constantly, climb and crawl through playgrounds. Ability to lift atleast 35 pounds.
Why Join Us?
- A fun and supportive work environment.
- Opportunities to grow and develop new skills.
- The chance to make a meaningful impact on children and their families.
Application Process:
If you are a fun, friendly, and energetic individual who loves working with children, we would love to hear from you!
Apply Now! Send your resume with the subject line: FUN TEAM MEMBER
Note: Pre-employment screening, including a background check (police and vulnerable sector check), will be required. Only qualified applicants will be contacted. No agencies, please.
Pay: $18.25-$19.00 per hour
Benefits:
- Flexible schedule
- On-site parking
Application question(s):
- Ability to lift 40 pounds?
- This job requires to be on your feet for long hours, be on your knees, bending and walking. Are you able to do that?
- Are you able to work in a busy, high traffic, super noisy kids facility?
- This job works 2-4 shifts a week including weekends, some evenings required. Are you available to work these days?
Education:
- Secondary School (preferred)
Experience:
- Key Holder: 1 year (required)
- Customer Service: 2 years (required)
Work Location: In person
