langley bc help desk specialist Jobs – 2 Openings This Week

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USER SUPPORT ASSISTANT
City of Coquitlam —Coquitlam, BC
- $35.84–$42.16 an hour
- Monday to Friday
- Customer service
- High school diploma or GED
- Analysis skills
10d
Business Support Specialist – Acturis & Genesys Support
Westland Insurance Ltd. —Surrey, BC
- $57,600–$72,000 a year
- Full-time
- Hybrid work
- Microsoft Office
- Analysis skills
- Organizational skills
Quick apply

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USER SUPPORT ASSISTANT

City of Coquitlam -
Coquitlam, BC

Apply Now

Job details

$35.84–$42.16 an hour
10 days ago

Qualifications

Customer service
Technical support
High school diploma or GED
Analysis skills
Driving Licence
Help desk
Information Technology

Full job description

Auxiliary/On-Call (up to 2 positions)

About Us

One of BC’s Top Employers, the City of Coquitlam offers meaningful career opportunities to make a difference within the local community. As the sixth largest city in BC, we are home to more than 150,000 residents. Our diverse municipality is a great place to work as it continues to grow through innovative urban design, inspiring arts, culture and recreation programs, and state-of-the-art transportation systems. Our brand is built on managing our resources in a responsible and sustainable manner, while supporting a vibrant, growing regional urban centre. We envision a bright future in Coquitlam that we hope includes you!

About You / What We Are Looking For

Are you a motivated self-starter with strong problem-solving and analytical skills? Join our team of dedicated ICT professionals and kickstart your career in information technology! In this role, you’ll provide essential technical support to internal clients across the City, assisting with hardware installations, imaging PCs and laptops, and fulfilling other hardware requests. The successful candidate will also be responsible for referring unresolved software and hardware malfunctions to technical specialists, and handling necessary follow-up. This role will also be required to assist with the ICT Support Desk as required.

Our ideal candidate will possess the ability to work independently as well as part of a team, exercising sound judgment in resolving problems within their scope of work. They must also display superior customer service skills needed to assist internal users with their requests efficiently and effectively.

Minimum Qualifications

Required qualifications include the completion of Grade 12, supplemented by information technology or computer science coursework. Candidates must also have previous related experience working in a similar IT Help Desk or technical support role.

Preferred Qualifications

Experience working in a municipal or government environment considered to be an asset. Any equivalent combination of education and experience will also be considered. A BC Driver’s License is preferred in order to travel between work facilities, however candidates who do not possess a driver’s license are still encouraged to apply.

What We Offer:

This CUPE position has an hourly rate range of $35.84 - $42.16 per hour. The rate of pay is based on a variety of factors including qualifications, knowledge, experience and skills.

You will have the chance to join a rapidly growing and diverse team dedicated to supporting the local community, and be able to engage in variety of learning and development opportunities. This auxiliary/on call position is based in Coquitlam, and follows a Monday through Friday schedule between the hours of 8:00 am and 5:00 pm.

Accessibility / Equal Opportunity Employer

The City of Coquitlam is proud to be an Equal Opportunity Employer working towards enhancing equitable practices in our recruitment and retention processes. As an organization we are committed to creating an inclusive work environment to support our growing and diverse work force. To learn more about what equity, diversity, and inclusion means, and the City’s efforts in support of these principles, please visit coquitlam.ca/edi for more information.

If at any time during the application or recruitment process you require additional assistance or an accommodation, please contact our team for confidential support. Staff can also provide in-person support if required.

Applicants under consideration may be required to undergo a police information check (with no adverse reports).

Good people make Coquitlam great, sign up for career alerts through our recruitment portal to stay up to date about opportunities within our team, or follow us on LinkedIn to learn more about how #YouCouldWorkHere too!

Please apply online at www.coquitlam.ca/careers by 11:55 pm on June 10, 2026.

We thank all applicants for their interest; however, only those selected for an interview will be contacted.

Apply Now

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help desk specialist jobs in langley bc

USER SUPPORT ASSISTANT

Business Support Specialist – Acturis & Genesys Support

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