Laval Qc Ardene head office Jobs – 18 Openings This Week

Operational Excellence Manager
Ardene —Laval, QC
- Full-time
- Bilingual
- English
- Microsoft Office
Quick apply
Graphic Coordinator
Ardene —Laval, QC
- Full-time
- Bilingual
- English
- Organizational skills
Quick apply
Customer Service Representative
Ardene —Laval, QC
- Part-time
- Remote
- Bilingual
- Microsoft Word
- Spanish
Quick apply
Apparel Fit Model
Ardene —Laval, QC
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
Quick apply
Operations Manager
Ardene —Laval, QC
- Full-time
- Bilingual
- English
- Microsoft Office
Quick apply
Customer Service Representative (PART TIME)
Ardene —Laval, QC
- Part-time
- Remote
- Bilingual
- Microsoft Word
- Spanish
Quick apply
Footwear Product Developer
Ardene —Laval, QC
- Full-time
- High school diploma or GED
- Organizational skills
- Computer skills
Quick apply
Marketing Creative Design Manager
Ardene —Laval, QC
- Full-time
- Bilingual
- English
- Organizational skills
Quick apply
Fit Technician
Ardene —Laval, QC
- Full-time
- Bilingual
- Microsoft Excel
- Microsoft Outlook
Quick apply
IT Store Support Technician
Ardene —Laval, QC
- Full-time
- Bilingual
- Microsoft Excel
- Customer service
Quick apply
Apparel - Junior Designer / Designer / Senior Designer
Ardene —Laval, QC
- Full-time
- Bilingual
- English
- Microsoft Office
Quick apply
Shopify Developer
Ardene —Laval, QC
- Full-time
- Azure
- ERP systems
- Databases
Quick apply
4d

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Operational Excellence Manager

Ardene -
Laval, QC

Quick apply

Job details

Full-time

Qualifications

Bilingual
French
Business Management
English
Microsoft Office
Bachelor's
Store management
Business
Leadership
Communication skills

Full job description

WHO YOU ARE:

We are looking for a passionate, dynamic and results-driven Operational Excellence Manager to join the Ardene Headquarters Store Operations team. This role is integral to elevating store performance by combining operational precision with a strong focus on people development. The Operations Manager will lead initiatives that enhance consistency, efficiency, and execution across all stores while fostering a culture of continuous learning and improvement.

Reporting to the Head of Stores, the responsibilities of the Operational Excellence Manager include, but are not limited to:

Training & Development

Design and deliver operational training programs, tools, and content that align with business strategy and support company objectives.
Create effective and engaging resources such as guides, playbooks, and checklists to enhance store team performance.
Build training and development content tailored to store operations and team growth.
Identify training needs across regions and develop targeted initiatives to strengthen operational capabilities.
Evaluate the effectiveness of training programs and continuously improve content based on feedback and performance outcomes.

Operational

Oversee and support the execution of daily store operations, ensuring efficiency and consistency in all processes.
Address and resolve operational challenges, including inventory management, OMNI process execution, and adherence to store and service standards.
Monitor operational compliance across regions and identify opportunities to streamline procedures and improve store performance.
Conduct weekly store visits at the Headquarter’s Flagship store, and accompany Head of Stores and OPS team on additional store visits to assess performance and support operational initiatives.
Collaborate with store District Supervisors and Regional Directors to ensure best practices are communicated, understood, and applied consistently.

Team Leadership & Project Management

Manage a team of 3 OPS members, including the Operational Coordinator, Operational Specialist, and Project Lead, overseeing all projects, tasks, and initiatives associated with the Store Operations team.
Drive the team toward achieving corporate objectives and strategic goals.
Support team development through coaching, mentoring, and performance management.

Strategic Alignment & Communication

Partner cross-functionally with HR, Marketing, Visual, and Brand teams to align operational and training strategies with overall company goals.
Deliver presentations, and lead meetings that engage and inspire teams.
Drive strong communication to stores and take ownership of weekly newsletter content.
Contribute to strategic projects that enhance operational excellence and support long-term business growth.

WHAT YOU’LL NEED:

Bachelor’s degree in business management, retail management or other related field of study.
5+ year of experience in retail operations.
Experience in retail operations, store management, or a related field, with a strong focus on operational excellence and team development.
Excellent communication and interpersonal skills, with an ability to interact with multiple stakeholder groups across the organization at various levels.
Ability to build and lead a high functioning team that are results oriented.
Ability to adapt and adjust to shifting priorities.
Ability to introduce new ideas to enhance both operations and training effectiveness.
Ability to foster and build trust and alignment across teams and functions.
Demonstrated ability to develop and execute business strategies and initiatives that achieve financial performance and operational targets.
Proficiency with digital tools and platforms used for operations, training, and communication (e.g., SurveyMonkey, GoCanvas, Microsoft Office Suite).
Demonstrated analytical, strategic thinking, and problem solving skills.
Bilingual (English/French).
Ability to work in-office 5-days per week.

GROW WITH US!

We’re pretty proud to say that everything we do starts with our people – whether it’s in-store or at the head office. From sales associates and store leadership; dedicated in-house apparel and design teams; marketing, brand, and digital experts; stylists, photographers, and graphic designers; all the way to store concept and operations. We do it all. Ardene is truly a creative hub that is second to none.

Be part of a fun, dynamic and energetic team! Join our team and begin your career at one of North America’s top retail chains!

Quick apply

Refine Your Search

ardene head office jobs in laval qc

Operational Excellence Manager

Graphic Coordinator

Customer Service Representative

Apparel Fit Model

Operations Manager

Customer Service Representative (PART TIME)

Footwear Product Developer

Marketing Creative Design Manager

Fit Technician

IT Store Support Technician

Apparel - Junior Designer / Designer / Senior Designer

Shopify Developer

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