Lethbridge Ab Customer service manager Jobs – 38 Openings This Week

Front Office Manager
Lake Louise Inn —Alberta
- $69,000 a year
- Full-time
- Customer service
- Hotel
- Front desk
- Wellness program
- Dental care
Quick apply
Store Manager
Mindfield —Lethbridge, AB
- Full-time
- Supervising experience
- Team management
- Leadership
- Profit sharing
- Dental care
Customer Relationship Manager (CRM) & Admin
Van Arbor Homes Corp. —Lethbridge, AB
- $60,000–$70,000 a year
- Full-time
- Microsoft Excel
- Microsoft Outlook
- Customer service
- Flexible schedule
Quick apply
7d
medical office manager
Lethbridge Acupuncture & Chinese Herbal Clinic —Lethbridge, AB
- $56,000–$65,000 a year
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
Service Manager
Agriterra Equipment —Alberta
- Full-time
Quick apply
Store Manager
George Richards - College Centre —Lethbridge, AB
- Weekends as needed
- Sales
- Customer service
- Research
- Store discount
- Disability insurance
Quick apply
22h
Branch Manager - Heavy Equipment
ECL Group of Companies —Lethbridge, AB
- Leadership
Quick apply
Hybrid - Personal Insurance Broker - Service (Existing Client Account Manager)
Armour Insurance Group Ltd —Alberta
- Full-time
- Hybrid work
- Sales
- Customer service
- No university degree
- Disability insurance
- Dental care
7d
Automotive Pre-owned Sales Manager, Southern Alberta
Recruiting Room —Alberta
- $80,000–$120,000 a year
- Full-time
- Sales
- Inventory management
- Customer service
- Dental care
- Paid time off
Quick apply
11d
Assistant Hotel Manager/ Front Desk Manager ( relocate to Lake Louise, AB)
Mountaineer Lodge —Alberta
- $24–$26 an hour
- Weekends as needed
- Customer service
- Hotel
- Supervising experience
- Dental care
- Life insurance
Quick apply
1d
General Manager
Davis Automotive Group —Lethbridge, AB
- Full-time
- Sales
- Analysis skills
- Continuous improvement
- Dental care
Quick apply
10h
Part-Time Assistant Manager - Level 1
BoxLunch & Hot Topic —Lethbridge, AB
- Part-time
- Sales
- High school diploma or GED
- Time management
Quick apply
Retail Store Manager
Best Buy —Lethbridge, AB
- Immediate opening
- Leadership
customer service supervisor - housing construction
Quality Exteriors Ltd. —Coaldale, AB
- $37.20 an hour
- Full-time
- English
- High school diploma or GED
- No university degree
8d
Bakery Manager
COBS Bread —Lethbridge, AB
- Full-time
- Microsoft Excel
- Sales
- High school diploma or GED
Quick apply
7752 - Assistant Store Manager FT
Lids Canada Inc. —Lethbridge, AB
- $17.25–$17.50 an hour
- Full-time
- Sales
- Disability insurance
- Dental care
Quick apply
14d
Food Counter Supervisor
Tim Hortons | Company #4022234 —Lethbridge, AB
- From $17 an hour
- Full-time
- Management
- Customer service
Quick apply
Restaurant Assistant Manager
Boardwalk Enterprises Ltd —Coaldale, AB
- $18.50 an hour
- Full-time
- Supervising experience
- Bachelor's
- Associate's degree
- Dental care
- Paid time off
Quick apply
8d
Marketing Manager
BrightOrder Inc. —Canada
- $100,000–$110,000 a year
- Full-time
- Bilingual
- Sales
- Marketing
- Dental care
- Paid time off
Quick apply
6d
Software Manager
BrightOrder Inc. —Canada
- $115,000–$125,000 a year
- Full-time
- Bilingual
- Computer Science
- Engineering
- Dental care
- Vision care
Quick apply
8d

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customer service manager jobs near lethbridge ab

Front Office Manager

Lake Louise Inn -
Alberta

Quick apply

Job details

Full-time
$69,000 a year

Qualifications

Customer service
Hospitality Management
Front desk
Office management
Business
Communication skills
Hotel experience

Full job description

THE PROPERTY

Lake Louise Inn is a full-service hotel with 247 guest rooms and suites surrounded by soaring pines and sweeping mountain views, nestled among the snowy peaks of Banff National Park and is part of a UNESCO World Heritage Site.

Lake Louise Inn is dedicated to ensuring each position in the company is treated equally and with the utmost importance. We value the diversity of our employees and want each of them to experience a welcoming atmosphere that delivers respect, compassion and professionalism. We believe that diversity creates memorable experiences every day for both our staff and guests during their time at Lake Louise Inn.

WHY US?

Full Time Team Members receive subsidized, furnished, private room with internet, cable and utilities included.
Live, Work & Play in one of Canada's more iconic settings within Banff National Park.
Daily shift meals in our newly renovated staff cafeteria (taxable benefit).
Use of onsite fitness facility, mini golf course, heated pool and whirlpools.
Subsidized Gym Membership & Fitness classes at local recreation centre.
Group Benefit Plan (Health, Dental, Vision) offered at 4th month of employment for Full Time Team Members.
Employee travel program with preferred room rates at Atlific Hotels.
Discounts on Food & Beverage at 3 onsite restaurants.
Be part of a culture that believes in developing talent & promoting from within.

DETAILS

Located in Lake Louise
Valid Canadian Work-Permit Required for International Applicants
Full-time position, average of 40 hours per week

SUMMARY

Reporting to the Hotel Manager, the Front Office Manager is responsible for providing friendly and accurate service to guests, as well as ensuring a smooth operation of the Front Desk and Reservations Teams. This is a hands-on position and requires a high amount of guest interaction, where the Front Office Manager will be required to assist the Guest Service Agents and work on the Front Desk throughout their shift.

RESPONSIBILITIES

· Perform duties associated with the Front Office including but not limited to check in, check out, reservations, guest relations, concierge and switchboard

· Resolve guest issues during and post stay while ensuring guest satisfaction

Actively review and act on feedback received from guests via booking websites, and other sources to ensure guest satisfaction and maintain a positive image of the Hotel

· Hire, train, and lead Guest Service team (Front Desk, Reservation, and Night Audit) in order to maintain the desired level of service and in line with the Hotel’s service standards

Conducts performance reviews, progressive discipline, and ongoing feedback & development with Department Members

· Complete scheduling and payroll

· Ensure Reservations and Front Desk team complete month end duties

· Complete Star Report (Revenue Management Data entry)

Audit and follow up on Oculus secret shopper results
Ensure that Department Members are fully aware of internal programs and promotions, selling strategies and are always informed with up-to-date information
Supervise the billing and cash processes to ensure compliance with company standards
Manage group files and no shows, and ensure all departments are aware of their details
Communicate and coordinate with other departments within the hotel, particularly Housekeeping and Maintenance
Point of contact in event of an emergency
Keep the Front Desk till balanced and stocked with change

· Ensure the Guest Service Standards, Hotel Policies and Procedures are maintained at all times

· Participate in department employee satisfaction events

· Answer enquiries regarding hotel services, and services available in the community

Ensure that front desk and lobby area are clean

· Hold regular meetings with Department Team Members

· Assist Housekeeping by completing rooms check and selecting sections of the hotel to block

· Spot check reservations and rate overrides to ensure job tasks are completed correctly

· Monitor rooms inventory, types and categories

· Other duties as assigned by Hotel Manager

QUALIFICATIONS

5+ years experience as a Front Office Manager, or Assistant FOM in a similarly sized property
Preference for candidates with a 2 year or more Hospitality or Business Diploma/Degree
Excellent communication, interpersonal, administration, and communication skills
Knowledge of foreign languages is an asset
Opera experience preferred
Ability to work different shift hours, including overnight shifts
Energetic, flexible, hands-on individual with initiative and integrity
Ability to work under pressure in a fast-paced work environment
Friendly and pleasant demeanour

Job Type: Full-time

Pay: $69,000.00 per year

Benefits:

Company events
Dental care
Discounted or free food
Employee assistance program
Extended health care
On-site gym
On-site parking
Vision care
Wellness program

Application question(s):

Are you willing to relocate or be able to reliably commute to Lake Louise, AB for this position?

Experience:

Front Office Management: 5 years (preferred)

Work Location: In person

Quick apply

Refine Your Search

customer service manager jobs in lethbridge ab

Front Office Manager

Store Manager

Customer Relationship Manager (CRM) & Admin

medical office manager

Service Manager

Store Manager

Branch Manager - Heavy Equipment

Hybrid - Personal Insurance Broker - Service (Existing Client Account Manager)

Automotive Pre-owned Sales Manager, Southern Alberta

Assistant Hotel Manager/ Front Desk Manager ( relocate to Lake Louise, AB)

General Manager

Part-Time Assistant Manager - Level 1

Retail Store Manager

customer service supervisor - housing construction

Bakery Manager

7752 - Assistant Store Manager FT

Food Counter Supervisor

Restaurant Assistant Manager

Marketing Manager

Software Manager

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