Who We Are
CAA Niagara is a proud Niagara Region employer, that strives on delivering rewarding experiences and enhancing the lives of our community. For over one hundred years, we have been a staple within our community, providing such services as emergency roadside assistance, travel services, insurance coverage, membership and rewards savings; continually growing our suite of relevant services and products.
A true community partner, we could not be here without our over 160,000 members across Niagara, allowing us to focus on earning your continued trust, every day!
Location: Thorold, ON, Hybrid
Status: Contract Part time / Fractional (approx. 0.3–0.4 FTE)
This is a newly created position.
About the Role
The Board Administrative Assistant provides dedicated administrative and governance support to the Board of Directors and its Committees, ensuring meetings, materials, records, and compliance processes are well organized, timely, and consistent.
The role complements the CEO’s Administrative Assistant by taking ownership of governance mechanics, allowing the Executive Administrative Assistant to remain focused on the interface between the CEO, the Senior Leadership Team, and the Board.
The expected wage range for this role is $25-30 per hour. Placement within this range will be determined based on the successful candidate’s qualifications, skills, and experience.
Key Responsibilities
Board & Committee Administration
- Coordinate logistics for Board and Committee meetings (calendar, scheduling, materials, timelines).
- Prepare and distribute Board and Committee agendas and meeting packages in alignment with approved templates and timelines.
- Attend Board and Committee meetings as required to record minutes and decisions.
Governance Records & Compliance
- Maintain official Board records, including minutes, resolutions, committee charters, and governance policies.
- Manage Board and Committee member rosters, terms, appointments, and renewal schedules.
- Administer annual governance processes such as conflict of interest declarations and Board evaluations.
Board Information Management
- Maintain the Board portal, ensuring documents are organized, secure, and accessible to authorized personnel.
- Ensure version control and consistency across all Board materials.
- Serve as a reliable administrative point of contact for Board members on logistics, materials, and process questions.
Qualifications & Skills
- Experience supporting boards, committees, or senior governance bodies.
- Proficient in all Microsoft Applications (Teams, SharePoint, etc.)
- Strong organizational, documentation, and follow up skills.
- High discretion and comfort working with confidential materials.
- Familiarity with governance best practices and committee structures.
- Calm, detail oriented, and service focused.
Working Conditions
- This is a hybrid role with occasional onsite meetings at our Thorold, ON office, with regular collaboration across teams.
- Standard office environment with frequent computer use and digital systems.
- Approximately 550-585 hours throughout the year
- Workload will fluctuate month to month:
- Months with Board and Committee meetings will require additional hours
- Months without meetings will require fewer hours
- Board and Committee meetings are currently held in person at the CAA Niagara Head Office, on Wednesday evenings (~5-8:30 pm), with calendar set annually
- Overall, the role is expected to average out to 12 hours per week over the year, aligned to ~25 Board and Committee meetings plus light ongoing governance administration.
What’s In It For You
- Contract role for 12 months, renewable based on ongoing organizational needs.
- Pay range: $25-30 per hour, based on experience.
Interview Process
Our process is designed to provide a full picture of how you would contribute to our team:
1. Pre-screening call
2. In-person interview
3. Assessment (if applicable)
4. Background and references
5. Offer
CAA Niagara does not currently use artificial intelligence in screening or selection of applicants.
CAA Niagara is an equal opportunity employer and is committed to providing an accessible and inclusive workplace. We are dedicated to ensuring that our recruitment processes are barrier-free and accommodating to all individuals, including those with disabilities. If you require accommodation at any stage of the application, interview, or employment process, please inform our Human Resources department at
[email protected]
We will work with you to meet your needs and ensure a positive experience throughout the recruitment journey.
