Company Bio
Ross Memorial Hospital (RMH) is an active, acute-care community hospital located in the heart of the City of Kawartha Lakes. Among our acute and continuing care services, our team cares for 45,000 patients per year in the 24/7/365 emergency department, provides orthopedics and ophthalmology, operates a dialysis unit, and is renowned for its mental health programs and restorative seniors care. The Ross family takes pride in providing compassionate, quality patient care.
Position Summary
Reporting to the Director of Information Technology, the Decision Support & Data Analytics Supervisor is a senior technical and supervisory role responsible for leading the hospital's data analytics, reporting, and business intelligence functions. The incumbent oversees a team of Decision Support Analysts and Health Information Management (HIM) Coders, ensuring the delivery of accurate, timely, and actionable data to support clinical, operational, and strategic decision-making.
As a key contributor within a seven-organization EPIC Electronic Health Record (EHR) partnership and a five-organization Microsoft Peregrine / Azure data platform partnership, the Supervisor plays a critical role in advancing interoperable analytics, cross-organizational data governance, and cloud-based reporting capabilities across the regional health network.
Effective date: June 29, 2026
Essential Qualifications
- Post-secondary degree in Health Informatics, Computer Science, Information Technology, Health Information Management, or a related field.
- Minimum 5 years of experience in healthcare decision support, data analytics, or health information management.
- Minimum 2 years of supervisory or team lead experience in a healthcare setting.
- Demonstrated experience with EPIC reporting tools (Cogito, Reporting Workbench, SlicerDicer, or equivalent).
- Hands-on experience with Microsoft Peregrine, Azure Data Services, or Power BI in a production environment.
- Advanced proficiency in SQL (T-SQL or equivalent) for querying and data validation.
- Proficiency in Microsoft Peregrine components: data factory pipelines, lakehouses, warehouses, notebooks, semantic models, and Power BI.
- Experience with Azure services: Azure Data Lake Storage, Azure Synapse Analytics, Azure Active Directory / Entra ID.
- Strong command of data visualization and dashboard development (Power BI preferred).
- Proficiency in Microsoft 365 productivity tools.
- Strong analytical and critical thinking skills with the ability to translate complex data into clear insights.
- Excellent interpersonal and communication skills; ability to present findings to both technical and non-technical audiences.
- Demonstrated ability to manage multiple priorities, meet deadlines, and lead through ambiguity.
- Collaborative team player with experience working in multi-organizational or partnership environments.
- Commitment to accuracy, data quality, and patient privacy.
- Ability to build and maintain effective working relationships across departments and partner organizations.
- Valid Ontario Driver's License and access to reliable vehicle for travel to partner organization sites.
- Must be able to fulfill physical requirements of the job, as per current Physical Demands Analysis
Preferred Qualifications
- CHIM (Certified Health Information Management) designation or eligibility is considered a strong asset.
- Experience with ICD-10-CA / CCI coding or oversight of a coding team is a significant asset.
- Familiarity with CIHI data submission processes (DAD, NACRS, HMDB) is an asset.
- Familiarity with HL7 FHIR, healthcare data standards, and clinical terminologies (SNOMED CT, LOINC) is an asset.
Hours of Work
Hours of work for this position are 37.5 hours/week, days, Monday to Friday. Participation in on-call or after hours support may be required.
Employment Equity
Ross Memorial Hospital is committed to meeting the needs of persons with disabilities. Accommodation will be provided throughout the hiring process at the request of the applicant.
Employees must meet expectations for appropriate, respectful and professional conduct, as set out in the RMH Code of Conduct.
