London On Front office manager Jobs – 13 Openings This Week

Assistant General Manager
Hotel Metro —London, ON
- $40 an hour
- Weekends as needed
- Inventory management
- English
- Hotel
Quick apply
10d
Guest Service Manager
Sandman Hotel Group —London, ON
- $41,000–$48,000 a year
- Full-time
- Computer literacy
- Microsoft Office
- Hotel
- Dental care
- Employee assistance program
Quick apply
Front Office Manager
Staybridge Suites London —London, ON
- $45,000–$65,000 a year
- Weekends as needed
- Hotel
- Cashiering
- Supervising experience
- Dental care
- Flexible schedule
Quick apply
Senior Leader Assistant - Temporary Assignment
Fanshawe College —London, ON
- $72,114–$102,918 a year
- Full-time
- Hybrid work
- Microsoft Outlook
- Research
- Databases
21h
Supervisor, Licensing and Compliance-PB346
City of London —London, ON
- $80,770–$105,948 a year
- Full-time
- Hybrid work
- Supervising experience
- Presentation skills
- Continuous improvement
2d
Guest Services Supervisor - Front Desk
Spencer Hotel & Conference Centre —London, ON
- $20.30 an hour
- Weekends as needed
- CRM software
- Microsoft Office
- Hotel
Quick apply
General Manager - Off Campus
Campus Living Centres —London, ON
- $70,000–$80,000 a year
- Full-time
- Bachelor's
- No university degree
- Communication skills
Quick apply
8d
Residence Services Supervisor
Campus Living Centres —London, ON
- $47,000–$52,000 a year
- Weekends as needed
- Bachelor's
- No university degree
- Leadership
Quick apply
1d
Receptionist/Administrator
Royal LePage Triland Realty Brokerage —London, ON
- $32,032–$40,000 a year
- Full-time
- Google Suite
- Microsoft Outlook
- Administrative experience
- Dental care
- Paid time off
Quick apply
Customer Services/Clerical (Social Services) - Temporary, Full-Time
The Corporation of the City of St Thomas —St. Thomas, ON
- $26.76 an hour
- Full-time
- Word processing
- Data entry
- Front desk
- Dental care
2d
Back-of-House Supervisor
Jack Astor's —London, ON
- From $20 an hour
- Part-time
- Microsoft Outlook
- English
- First Aid Certification
- Disability insurance
- Dental care
Quick apply
Duty Manager
Holiday Inn Express and Suite - St Thomas —St. Thomas, ON
- From $20 an hour
- Full-time
- English
- Microsoft Office
- Hotel
Quick apply
2d

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front office manager jobs near london on

Assistant General Manager

Hotel Metro -
London, ON

Quick apply

Job details

Full-time
$40 an hour
10 days ago

Qualifications

Pricing
Fire safety
Hotel and accommodations experience
Operations management
Multilingual
Supplier management experience
Inventory management
Workplace safety policies
Process improvement
English
Complaint handling
Schedule management
Supervising experience
Hotel guest services experience
Bachelor's
Decision making
Client services
Hospitality Management
Human resources
Customer service orientation
Recruiting
Front desk
Budgeting
Guest services
Guest issue resolution
Team motivation
Communication skills
Negotiation
Time management
Performance evaluation

Full job description

The Assistant General Manager will perform the following duties:

Hotel Metro is seeking a dedicated and experienced Assistant General Manager to support the management of its hotel operations in London, Ontario.

The successful candidate will report directly to the Owner/Director, who also serves as the General Manager. The Assistant General Manager will help plan, organize, direct, control and evaluate the hotel’s daily operations. This position requires a service-oriented leader who can support employees, maintain high hospitality standards, respond effectively to guest needs and contribute to the hotel’s operational and financial performance.

About the Position

The Assistant General Manager will assist the General Manager with the day-to-day administration and operation of the hotel. The successful candidate will oversee guest services, employee performance, reservations, housekeeping coordination, operating procedures, revenue monitoring and customer satisfaction.

The Assistant General Manager will also act on behalf of the General Manager when authorized and will help ensure that the hotel provides a professional, welcoming and consistent experience for its guests.

Minimum Qualifications

Applicants must meet the following criteria:

A bachelor’s degree in hotel management, hospitality management or a related field, or an equivalent combination of education and relevant experience
Previous management or supervisory experience in hotel, accommodation or hospitality operations
Experience coordinating front desk, reservations, guest services, housekeeping or other hotel functions
Strong knowledge of hospitality operations and customer service standards
Ability to supervise, train, motivate and evaluate employees
Excellent written and verbal communication skills in English
Strong organizational, administrative and time-management skills
Ability to manage multiple operational priorities in a fast-paced environment
Strong leadership, decision-making and problem-solving abilities
Ability to address guest concerns professionally and identify appropriate solutions
Knowledge of budgeting, revenue monitoring, inventory control and expense management
Proficiency with hotel reservation systems, property management systems and standard office software
Ability to work a flexible schedule, including evenings, weekends and holidays when required
High level of professionalism, discretion, reliability and attention to detail

Job Responsibilities

Assist the General Manager in planning, organizing, directing, controlling and evaluating the daily operations of the hotel.
Implement and evaluate policies, procedures and service standards for hotel operations.
Coordinate the activities of guest services, front desk, reservations, housekeeping and other operational functions.
Supervise hotel employees and ensure that assigned duties are completed accurately and efficiently.
Participate in employee recruitment, orientation, training, scheduling and performance evaluation.
Prepare employee work schedules according to occupancy levels and operational requirements.
Monitor reservations, room availability, occupancy levels, room rates and guest service requirements.
Support the development and implementation of pricing, promotional and revenue management strategies.
Prepare operational reports and provide recommendations to the General Manager.
Assist with the preparation of operating budgets and monitor hotel revenues, expenses and departmental performance.
Maintain accurate operational, financial, employee and guest service records.
Respond to guest inquiries, requests, complaints and service concerns in a timely and professional manner.
Investigate service issues and implement appropriate corrective measures to improve guest satisfaction.
Ensure that rooms, common areas and guest service areas are maintained according to the hotel’s cleanliness, presentation and safety standards.
Coordinate with housekeeping, maintenance personnel and external service providers to address operational requirements.
Negotiate with suppliers and service providers for the purchase or provision of hotel materials, equipment and services, when authorized.
Monitor hotel inventory and ensure that operating supplies are available whilh controlling unnecessary costs.
Assist with group reservations, special guest arrangements and other hotel service requirements.
Develop and maintain positive relationships with guests, suppliers, community partners and business clients.
Monitor guest feedback and online reviews and recommend measures to improve the hotel’s service quality and reputation.
Ensure compliance with applicable employment, health and safety, fire safety, accessibility, privacy and hospitality requirements.
Promote a safe, respectful and professional working environment for employees and guests.
Participate in management meetings and provide updates regarding hotel operations, staffing, guest satisfaction and financial performance.
Identify operational problems and recommend improvements to hotel policies, procedures and service delivery.
Act on behalf of the General Manager during periods of absence or when specifically authorized.
Perform other hotel management and administrative duties assigned by the Owner/Director or General Manager.

Pay: $40.00 per hour

Expected hours: 32.0 per week

Work Location: In person

Quick apply

Refine Your Search

front office manager jobs in london on

Assistant General Manager

Guest Service Manager

Front Office Manager

Senior Leader Assistant - Temporary Assignment

Supervisor, Licensing and Compliance-PB346

Guest Services Supervisor - Front Desk

General Manager - Off Campus

Residence Services Supervisor

Receptionist/Administrator

Customer Services/Clerical (Social Services) - Temporary, Full-Time

Back-of-House Supervisor

Duty Manager

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