Venture outside the ordinary - TMX Careers
The TMX group of companies includes leading global exchanges such as the Toronto Stock Exchange, Montreal Exchange, and numerous innovative organizations enhancing capital markets. United as a global team, we’re connecting cross-functionally, traversing industries and geographies, moving opportunity into action, advancing global economic growth, and propelling progress. Through a rich exchange of ideas, meaningful collaboration, and a nimble operating model, we're powering some of the nation's most critical systems, fueling capital formation and innovation, bringing increased opportunity to business visionaries, product ingenuity to consumers, and career exploration to our team.
Ready to be part of the action?
The TMX GTS Office governs the project management practice within an environment that executes multiple projects across a diverse set of portfolios (SDLC, Infrastructure and integration of 3rd party products). We achieve excellence and quality in delivery to our customers by standardizing our project management services and consolidating project oversight for project performance metrics. The GTS Office endeavors to improve project performance via establishing standards of practice and lowering project costs by minimizing project overhead, reducing process redundancies and by leveraging our specialized project management skills and expertise. The GTS Office educates our PMs on TMX PM practices and ensures that they fully understand and execute upon the expectations of the role.
The Program/Project Manager (PM) is responsible for planning, delivery and execution of projects for the entire delivery life cycle, applying established TMX standards and best practices. The PM plays a leadership role to ensure projects are successfully delivered on time, on budget, with good quality while making certain clients are put first and the goals of the program are met.
This role is hybrid (2 - 3 days/week in the office) - based in Montreal, QC
Key Accountabilities:
Governance and Risk Mitigation
Framework Ownership: Establishing the reporting structures, meeting cadences, and documentation standards for all sub-projects.
Macro-Risk Management: Identifying risks that a single project manager might miss, such as regulatory shifts, market volatility, or organizational fatigue.
Issue Escalation: Acting as the "filter" for the executive team—solving what they can at the program level and escalating only the most critical issues to leadership.
Stakeholder Orchestration
Communication Planning: Ensuring the right people get the right information at the right time
Expectation Management: Softening the blow when timelines shift and building buy-in when the program requires organizational change.
Cross-Project Dependency Management
Mapping the Web: Identifying interdependencies across different workstreams to prevent bottlenecks.
Resource Arbitration: Deciding which project gets the "star developer" or the extra budget when resources are tight.
Conflict Resolution: Managing the "tug-of-war" between different project managers who may have competing interests.
Strategic Benefits Realization
Defining Success: Establishing the KPIs and metrics that prove the program is actually working.
Alignment: Ensuring that as the business landscape changes, the program’s goals pivot to remain relevant.
Value Tracking: Monitoring whether the combined output of all projects is actually delivering the promised "bottom-line" value.
Must Have(s):
Minimum 10 years’ experience managing initiatives for Financial Institutions in a regulated environment
Experience with end to end project delivery (includes managing both the business and IT phases of a project) of projects in excess of $2M
Experience delivering large projects in the financial markets sector
Undergraduate degree in related discipline or equivalent PM work experience within the financial services industry
Ability to successfully navigate and deliver within a fully matrixed environment that is complex and somewhat ambiguous.
Demonstrated leadership, with the ability to motivate and effectively manage teams
Strong interpersonal and negotiation skills
Excellent written and verbal communications
Excellent relationship building abilities and understanding that partnership is key to successful delivery
Nice to Have:
In the market for…
Excitement - Explore emerging technology and innovation, as well as ventures and digital finance that shape the future of global markets! Experience the movement of the market while grounded in the stability of close to 200 years of success.
Connection - With site hubs in some of the world’s most multicultural cities, we leverage our size and structure to create rich connections and belonging while experiencing powerful global impact through our work.
Impact - More than a platform, we use our talents to power mission-critical systems that drive global economic advancement, innovation, and growth. As well, our employee-led Team Impact spreads social good via our giving strategy.
Wellness - From empathetic leadership to a culture of flexibility and balance, we believe wellness at work creates the maximum yield and a stronger “we”. Plus, with a cloud-first and hybrid workstyle, as well as generous time-off and leaves, we support a life well lived!
Growth - From a growth mindset in our work, to expansion in our business, TMX is home to action-takers energized by the achievement of ambitious growth.
Ready to enrich your career with impactful work, leaders who truly care, and the flexibility and programs to help you thrive as part of #TeamTMX ? Apply now.
Please note that our company is not currently sponsoring work permit applications and the applicant must be authorized to work in the country where this position is located.
TMX is committed to creating and sustaining a collegial work environment in which all individuals are treated with dignity and respect and one which reflects the diversity of the community in which we operate. We provide accommodations for applicants and employees who require it.
