Markham, On Dispatcher – north york, Jobs – 3 Openings This Week

Service Dispatcher – North York, ON
Hobart Canada —Toronto, ON
- $50,000–$65,000 a year
- Overtime
- Hybrid work
- Bilingual
- Microsoft Word
- Microsoft Excel
- Employee assistance program
- Vision care
Quick apply
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Seneca Polytechnic (Newnham) - Full Time Video Surveillance Analyst
Paladin Security —North York, ON
- $21.42–$22.95 an hour
- Overtime
- CPR Certification
- Customer service
- English
Quick apply
6d

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Service Dispatcher – North York, ON
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Service Dispatcher – North York, ON

Hobart Canada -
Toronto, ON

Quick apply

Job details

Full-time
$50,000–$65,000 a year
8 days ago

Qualifications

Bilingual
Microsoft Word
French
Microsoft Excel
Microsoft Outlook
Customer service
English
Microsoft Office
Administrative experience
Organizational skills
Phone etiquette
Communication skills
Time management

Full job description

Service Dispatcher – North York, ON

Hobart is the leading supplier of equipment, systems and service in the food industry. Hobart offers the broadest line of equipment including cooking, food preparation, refrigeration, bakery systems, warewashing and waste systems, and weighing, wrapping and labeling systems. Headquartered in Toronto, Ontario with branch offices in Halifax, Nova Scotia, Montreal, Québec, Toronto, Ontario, Edmonton, Alberta, and Vancouver, British Columbia. The company employs more than 240 people. Included in this number are over 125 service technicians providing nationwide service, effectively making Hobart Canada the industry’s largest service organization for Food Equipment.

Reporting to the Process and Compliance Manager – This position is located in North York, ON will be responsible for Coordinating the service calls primarily for Technicians in a specific region and administer related paperwork; as well as back up for other Provinces when required.

Required Skills/Abilities

Excellent verbal, written and interpersonal communication skills
Excellent customer service skills required
Ability to prioritize responsibilities, consistently meet deadlines and possess strong organizational skills
Knowledge of geographical area dispatching for
Ability to work independently and as a member of a team
Proficient in Microsoft Office applications (word and excel)
French/English speaking and written is an asset

Job Responsibilities Include (but are not limited to):

Answer all incoming telephone service requests and record all pertinent information
Dispatch calls using the information gathered to supply information needed by technician
Determine priorities to be assigned to service calls/80’s customer
Reply to voice mail in national dispatch and email messages from call center I-24,
Follow up with technicians/portals with regards to the status of their jobs for timely completion
Confirm if parts have been received so that the job can be scheduled
Confirm special instructions for job such as overtime, two-man job or specialty tools) required
Answer customer inquiries regarding their invoices, technician’s arrival etc.
Determine which technician is the closest and most experienced for the job
Prepare daily and weekly summary for technicians payroll
Record approved technician vacations on timesheets (maintain tech plan)
Determine priorities to be assigned to service calls
Open all service calls coming from the portals
Provide assistance with clerical duties as required
Dispatch support during vacation – for ON branch
Comply with Health and Safety policies and procedures
Work with all departments to respond to customer requests.
Work as a team with the Regional Manager and the technicians assigned to your dispatch area.
Additional tasks as required.

What we offer:

Compensation $50,000 - $65,000 based on relevant experience, technical competencies, certifications, etc.
Competitive Group Insurance Benefit Plans
Company Pension Plan/ with Company Match RSP
Company Pension Plan/ with Company Match
No Weekends
No rotating shifts

We value diversity in our workforce and encourage all qualified candidates to apply. Disability related accommodation during the recruitment process is available upon request. We appreciate all responses and advise that only those candidates selected for an interview will be contacted. This posting for a current vacancy. AI will not be used to screen or assess applicants.

Job Type: Full-time

Pay: $50,000.00-$65,000.00 per year

Benefits:

Company pension
Employee assistance program
Extended health care
On-site parking
RRSP match
Vision care

Experience:

dispatching: 2 years (preferred)

Language:

French (preferred)

Work Location: Hybrid remote in Toronto, ON M2H 3R1

Quick apply

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dispatcher – north york, jobs in markham, on

Service Dispatcher – North York, ON

Seneca Polytechnic (Newnham) - Full Time Video Surveillance Analyst

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