Who we are
You know those big cities that still feel like small towns? Where everyone’s friendly and helps each other out? That’s like Doane Grant Thornton. Except here we’re all professionals and there isn’t a mayor or a general store. What we’re trying to say is that we’re a large and growing professional services firm that still feels like a community. We employ about 3000 people across Canada, and we truly care about our colleagues, our clients and the communities where we work and live. That’s what’s most important to us. We’re building a thriving organization that’s purpose driven and still want to remember what your favourite milkshake flavour is.
As the Senior Manager, Business Transformation – AI Enablement, you will be joining the Business Transformation team to support initiatives that are at the forefront of shaping and building the future of our Firm. Your role will be pivotal in delivering AI transformation programs focused on growth and delivering an exceptional experience for our clients and colleagues.
Reporting to the Director, Business Transformation – AI Enablement, you will be a core member of the Firm’s AI Centre of Enablement, partnering closely with People & Culture, Technology, Data, Privacy/Legal, and business leaders. You will act as a workflow, process, and enablement subject matter expert - helping translate AI opportunities into scalable value through consistent frameworks, playbooks, and adoption practices.
This is a Business Transformation role focused on process, change management, and enablement - not a technical or AI engineering role.
As a Senior Manager, Business Transformation – AI Enablement, your responsibilities will include:
- Executable Standards & Frameworks to Scale Innovation: Design and evolve the AI CoE’s implementation standards, guardrails, and playbooks so teams can experiment and deploy AI consistently, safely, and repeatably across the Firm.
- Use Case Intake, Prioritization & Benefits Realization: Lead structured intake and triage of AI opportunities; shape problem statements and success metrics; support prioritization recommendations; and establish mechanisms to track and report realized benefits post-implementation.
- Workflow Redesign: Lead end-to-end process redesign efforts to reimagine the way that we work leveraging AI solutions to augment the value we provide to our clients and colleagues.
- Responsible AI by Design: Partner with Technology, Data, Privacy/Legal to incorporate the appropriate governance frameworks to ensure responsible AI practices.
- Playbooks, Templates & Toolkits: Create practical toolkits to drive alignment across the organization and enable scalable innovation.
- Implementation Planning & Change Execution: Design implementation plans that address people/process/technology impacts, partnering with our People and Culture teams on AI literacy and skills and communication plans.
- Continuous Improvement: Establish feedback loops to refine AI delivery workflows over time, capturing lessons learned and driving iterative improvements as adoption scales.
Doane Grant Thornton
If you’re a bit like us, you’re driven to connect with how others are feeling and thinking. Here we walk in others shoes before taking action. Just imagine being part of a team that puts “we before me”, where flexAbility is a mindset, and where you trust your colleagues to have your back. At Doane Grant Thornton, you’ll work with inspiring leaders who support your development, both personally and professionally. This is a place where your insatiable curiosity enables you to think, see and hear from a variety of perspectives, a place where every day is different and having the courage to grow is part of who you are. And when all this comes together, well that’s when the magic happens!
Want to learn more about who we are and how we live our purple every day? Read our colleagues’ stories at www.discoveryourpurple.ca
Think you’ve got what it takes to be a Senior Manager, Business Transformation – AI Enablement? Like the colour purple? Great. Here's a few more boxes we’re also hoping you can tick:
- Proven Track Record: Demonstrated success leading process improvement and transformation initiatives, ideally within digital or AI enablement contexts, with tangible results in complex, cross-functional environments.
- 8+ years in business transformation, process excellence, enterprise delivery, or operational improvement roles.
- Post-secondary degree in business, economics, engineering, mathematics, or related fields.
- Fluency in AI concepts (GenAI, Agentic AI, Automation) without requiring deep technical expertise.
- Proven Ability designing or standing up enterprise enablement models or centers of excellence.
- Experience in governance, workflow, and process design and optimization.
- Strong stakeholder management and facilitation skills, with the ability to drive decisions and progress across business and technical teams.
- Clear, structured communication and presentation skills to engage a wide range of audiences (from frontline teams through senior leaders).
- Demonstrated ability to build credibility and trust across domains and communicate effectively at all levels.
- Professional services or firm‑based experience is an asset.
- Certification in Lean/Six Sigma and/or a recognized change management methodology (e.g., Prosci®, CCMP™, APMG) is an asset.
- Mastery of the Microsoft Office Suite. Experience with Microsoft D365 is an asset.
At Doane Grant Thornton we’re focused on making a difference in the lives of our clients, our colleagues and our communities. That’s our purpose. Or, as we like to say, living our purple.
What's in it for you?
Profit sharing, Flex days, RRSP contributions, Firmwide holiday closure, Wellness benefits, Concierge-like benefits, Work from anywhere in Canada in the summer for 4 weeks, and more!
At Doane Grant Thornton, we believe compensation should reflect more than just market data—it should reflect you. We’re serious about compensation. We benchmark regularly across a wide spectrum of roles, industries, sectors, and levels to ensure our ranges are both competitive and current. But we don’t stop there. We also consider the unique strengths, experiences, and impact each individual brings to the table. Our salary ranges are reviewed annually, and where you land within the range depends on a mix of factors—your background, your skills, and how your contributions align with internal equity. To help start the conversation, the current salary range for this role is $135,000 to $165,000 in Toronto, ON. If the role is available in other locations, the range may differ to reflect local market factors.
Our special culture shines through when we have the opportunity to connect in person. That’s why we’re working in a model where teams are required to be together in the office 4 days per week.
Are you ready to Discover Your Purple?
