Markham, On Reservations supervisor Jobs – 8 Openings This Week

More jobs to discover

Find similar jobs that you might be interested in.

Cafe Manager
Trio Pastry Cafe —Unionville, ON
Food Handler certification (or willingness to obtain). Implement opening and closing procedures, cash handling, and POS management.
$80,000–$100,000 a year
Quick apply
Head Chef/Kitchen Manager
1001513429 Canada Inc —Thornhill, ON
*Culinary Education:* Culinary Arts diploma/degree (e.g., George Brown College, Centennial, or equivalent) is strongly preferred.
$60,000–$75,000 a year
Quick apply
10d

Check out jobs in cities near your current location, Columbus

Night Audit/Guest Services Agent
Hampton Inn by Hilton Port Hope Cobourg —Port Hope, ON
Register guests into their guest rooms as per reservations & check out guests and settles accounts; collect and verify payments – cash, debit, and credit and…
$17.60–$19.16 an hour
Quick apply
Front Desk Agent - Full Time
InnVest Hotels Limited —Markham, ON
Possess a working knowledge of the reservations, takes reservations for guests both in house and call in, understanding of the cancellation procedures.
Quick apply

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

reservations supervisor jobs near markham, on

ACTIVITIES:

The duties and responsibilities for the Guest Service Representative include, but are not limited to the following:

Create a welcoming environment for our guests.
Register guests and assign rooms, accommodating special requests whenever possible.
Complete pre-registration and blocking of rooms for reservations/guest arrival.
Thoroughly understand and adhere to proper credit, check-cashing, and cash-handling policies and procedures.
Understand room status and room status tracking.
Know room locations, types of rooms available, and room rates.
Use suggestive selling techniques to sell rooms and to promote other services of the hotel.
Coordinate room status updates with the housekeeping department by notifying housekeeping of all check-outs, late check-outs, early check-ins, special requests, and part-day rooms.
Possess a working knowledge of the reservations, takes reservations for guests both in house and call in, understanding of the cancellation procedures.
Process guest check-outs.
Post and file all charges to guest, master, and city ledger accounts.
Work closely with all hotel departments to improve service delivery and efficiency.
Use proper telephone etiquette.
Coordinate guestroom maintenance work with the engineering and maintenance division.
Report any unusual occurrences or requests to the manager or supervisor.
Know all safety and emergency procedures, is aware of accident prevention policies.
Ensure the work environment is tidy and well organized at all times (lobby).
Adhere to all health and safety guidelines and standards.

COMPETENCIES WE ARE SEEKING:

Excellent written and verbal communication skills in English
Excellent organizational, interpersonal and administration skills
Proficient or familiar with computerized systems
Demonstrated knowledge of guest service and a genuine desire to exceed guest expectations
Present a high degree of professional work ethic and image
High school graduate or equivalent
Availability to work day, evening and night shifts any day of the week including weekends and holidays