Markham, On Senior technical service & dispatch Jobs – 19 Openings This Week

Regional Service Manager, Ontario
Hobart Canada —Richmond Hill, ON
- $130,000–$140,000 a year
- Overtime
- Hybrid work
- Management
- Inventory control
- Sales
- Designated paid holidays
- Disability insurance
Quick apply
Senior HVAC Technician – G2 (Hydronics)
Comfortwave Heating and Cooling Ltd. —Greater Toronto Area, ON
- $35–$45 an hour
- Full-time
- English
- HVAC
- Mentoring
- Dental care
- Paid time off
Quick apply
10d
North American Supply Chain Specialist
Premium Protein Concepts Inc. —Toronto, ON
- From $55,000 a year
- Full-time
- Spanish
- English
- Microsoft Office
- Dental care
- Paid time off
Quick apply
Senior Manager, Supply Chain
Giesecke+Devrient —Markham, ON
- $125,000–$130,000 a year
- Weekends as needed
- Engineering
- Microsoft Office
- Databases
Senior Transportation Coordinator
Cardinal Health —Vaughan, ON
- $50,800–$67,600 a year
- Immediate opening
- Microsoft Outlook
- High school diploma or GED
- Disability insurance
- Dental care
13d
Director, Control Centre & Dealer Partnership
Xplore Inc —Markham, ON
- Full-time
- Data analysis skills
- Analysis skills
- Team management
Quick apply
Account Manager
Black & McDonald Limited —Markham, ON
- $85,000–$115,000 a year
- Full-time
- Customer service
- Salesforce
- Engineering
Quick apply
12d
Field Service Technician Toronto, ON
BEARCOM CANADA CORP —Toronto, ON
- $25.38–$32.50 an hour
- On call
- Microsoft Outlook
- Associate's degree
- Disability insurance
- Dental care
Quick apply
5d
Administrative Office Assistant
Elevated Services Inc. —Scarborough, ON
- $22–$25 an hour
- Full-time
- Google Suite
- Sales
- English
- Dental care
- Vision care
Quick apply
6d
Senior Salesforce Developer
LTM —Toronto, ON
- $80,000–$94,000 a year
- Software troubleshooting
- Salesforce
- DevOps
- Disability insurance
- Dental care
Quick apply
Dynamics 365 Functional Solution Architect (Finance and Supply Chain)
NTT DATA —Toronto, ON
- $80–$90 an hour
- Remote
- Inventory management
- Bachelor's
- Continuous improvement
- Dental care
- Vision care
Quick apply
12d
Senior Software Engineer
Samsara —Toronto, ON
- $142,800–$184,800 a year
- Remote
- Computer Science
- Engineering
- Bachelor's
- Relocation assistance
Sr System Engineer - Supervision Control Center
ALSTOM —Toronto, ON
- $90,000–$125,000 a year
- Full-time
- Writing skills
- Engineering
- System design
Lead Product Manager
Versaterm —Toronto, ON
- Remote
- Computer Science
- Engineering
- Master's degree
Quick apply
9d
Staff Software Engineer
Samsara —Toronto, ON
- $154,800–$212,850 a year
- Remote
- Computer Science
- Engineering
- Bachelor's
- Relocation assistance
Bilingual Customer Care Representative
Culligan Quench —Toronto, ON
- $50,000–$60,000 a year
- Full-time
- Hybrid work
- Writing skills
- English
- Microsoft Office
Quick apply

More jobs to discover

Find similar jobs that you might be interested in.

Senior HVAC Technician – G2 (Hydronics)
Comfortwave Heating and Cooling Ltd. —Greater Toronto Area, ON
Valid G license with a clean driver abstract. Refrigeration and air conditioning systems mechanic license (313D). Gas fitter G2 license (required).
$35–$45 an hour
Quick apply
10d
Licensed Plumber / HVAC Service Technician
Aris Building Technologies —Toronto, ON
Valid Ontario driver's licence with a good driving record. Progressively take on gas-related service responsibilities as certification and experience are…
$40–$50 an hour
Quick apply

Explore jobs in cities nearby

Check out jobs in cities near your current location, Columbus

Regional Service Manager, Ontario
Hobart Canada —Richmond Hill, ON
Identify skill gaps and implement development strategies. Diploma or Bachelor's degree in Business Administration, Management, Engineering, Technical Services,…
$130,000–$140,000 a year
Quick apply
Senior Manager, Supply Chain
Giesecke+Devrient —Markham, ON
Develop, maintain, and enhance local production statistics and measurements and provide detailed reporting and analysis as required by Senior Management (local,…
$125,000–$130,000 a year

Show more jobs in cities nearby

I want to receive the latest job alerts for senior technical service & dispatch in markham, on

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Explore jobs in more locations

senior technical service & dispatch jobs near markham, on

Field Service Technician jobs in Toronto, ON

Lead Product Manager jobs in Toronto, ON

Senior Software Engineer jobs in Toronto, ON

Senior System Engineer jobs in Toronto, ON

Staff Software Engineer jobs in Ottawa, ON

Regional Manager jobs in Richmond Hill, ON

Account Manager jobs in Markham, ON

Supply Chain Specialist jobs in Toronto, ON

Senior Salesforce Developer jobs in Toronto, ON

Administrative Assistant jobs in Scarborough, ON

Customer Support Representative jobs in Toronto, ON

Field Service Technician jobs in Victoria, BC

Field Service Technician jobs in Clinton, ON

Community Service Worker jobs in Toronto, ON

Customer Service Work From Home jobs in Edmonton, AB

Field Service Technician jobs in Mississauga, ON

Ontario Public Service Ops jobs in Ontario

Field Service Technician jobs in Moncton, NB

Restaurant Manager jobs in Vancouver, BC

Lead Product Manager jobs in Remote

Regional Service Manager, Ontario

Hobart Canada -
Richmond Hill, ON

Quick apply

Job details

Permanent | Full-time
$130,000–$140,000 a year

Qualifications

Cost management
Financial forecasting
Budgeting and forecasting
Customer communication
Business Management
EHS
Customer relationship building
Management
Customer retention
Inventory control
Operations management
Operational risk management
Sales
Customer service
Coaching
Engineering
Employee relations
Key account management
Workplace safety policies
Strategic leadership
Environmental compliance
Cost control
Client relationship development
Quality improvement leadership
Change management
Hiring
Workforce planning strategy
Human resources management
Bachelor's
Team management
Client services
Customer relationship management
Mentoring
Customer service orientation
Recruiting
Occupational Health and Safety (OHS) regulations
Interviewing
Personnel management
Training & development
Financial management
Business
Leadership
Strategic planning
Business process improvement
Performance evaluation

Full job description

Company information

Hobart is the leading supplier of equipment, systems and service in the food industry. Hobart offers the broadest line of equipment including cooking, food preparation, refrigeration, bakery systems, warewashing and waste systems, and weighing, wrapping and labeling systems. Headquartered in Toronto, Ontario with branch offices in Halifax, Nova Scotia, Montreal, Quebec, Toronto, Ontario, Calgary and Edmonton, Alberta, and Vancouver, British Columbia. The company employs 240 people. Included in this number are over 125 service technicians providing nationwide service, effectively making Hobart Canada has the largest service organization among manufacturers in the food equipment industry.

Job Description

The Regional Service Manager (RSM) is responsible for the overall operational, financial, and people leadership of specific service region. This role leads Service Area Managers, Service Advisors, and field service teams to ensure the consistent delivery of exceptional customer service, safe work practices, operational excellence, and profitable growth.

The Regional Service Manager acts as the primary leader of the service business within their assigned region and is accountable for achieving revenue, profitability, customer satisfaction, technician utilization, safety, and employee engagement objectives.

Success in this role requires a strong balance of leadership, business acumen, financial management, strategic planning, and customer relationship management. The Regional Service Manager must be equally comfortable reviewing financial forecasts, coaching managers, resolving customer escalations, developing talent, and supporting field operations. This position will be based in Richmond Hill, ON location, and will report directly to the Business Unit Manager.

Qualifications:

Diploma or Bachelor's degree in Business Administration, Management, Engineering, Technical Services, or a related discipline preferred. Equivalent industry experience will be considered.
7+ years of service management, operations leadership, or technical field service experience.
Minimum 3-5 years leading managers, supervisors, or multi-site service operations.
Experience managing P&L responsibilities and operational budgets.
Experience leading large mobile workforces and field service teams.
Strong customer-facing leadership experience.

Responsibilities:

Strategic Planning

Develop regional strategies that align with corporate objectives.
Identify opportunities for operational improvement, market expansion, and service growth.
Support business transformation initiatives and organizational change.

Operational Leadership

Lead all day-to-day service operations across the assigned region.
Ensure service delivery standards are consistently met or exceeded.
Monitor workload, response times, call completion rates, technician productivity, and customer satisfaction metrics.
Work closely with dispatch and service management teams to ensure proper technician coverage and resource allocation.
Drive continuous improvement initiatives that improve efficiency, service quality, and profitability.
Ensure all service employees operate in accordance with company policies, procedures, and operational standards.
Support implementation of new technologies, service offerings, operational processes, and company initiatives.

Customer Relationship Management

Maintain strong relationships with key customers and strategic accounts.
Serve as the senior escalation point for customer concerns and service disputes.
Partner with customers to understand operational requirements and improve service outcomes.
Conduct regular customer business reviews and site visits.
Identify opportunities to enhance customer satisfaction and build long-term partnerships.
Support regional sales initiatives that strengthen customer retention and revenue growth.

Financial Management & Business Performance

Own the financial performance of the region, including revenue, profitability, labor efficiency, and cost control.
Develop, manage, and execute annual operating plans and budgets.
Produce monthly revenue forecasts and financial outlooks.
Analyze profit and loss statements, labor utilization, service margins, overtime costs, and operational performance metrics.
Identify business risks and develop corrective action plans when targets are not being achieved.
Support long-range business planning and regional growth initiatives.
Monitor subcontractor spend, fleet expense, tools, training, and operational overhead costs.
Approve expenditures within assigned authority levels.

Leadership & People Management

Lead and develop a team of service leaders and support personnel.
Establish performance expectations, conduct performance reviews, and support career development planning.
Create a culture of accountability, safety, teamwork, and customer focus.
Coach managers on employee relations, performance management, conflict resolution, and leadership effectiveness.
Partner with Human Resources on workforce planning and succession planning initiatives.
Foster employee engagement and retention throughout the region.

Talent Acquisition & Workforce Planning

Participate in candidate selection, interviewing, and hiring decisions.
Develop staffing plans aligned to growth projections and service demand.
Ensure onboarding programs are effectively executed for new employees.

Training & Technical Development

Ensure technicians and Service Area Managers receive appropriate technical, safety, and leadership training.
Support continuous improvement of technical capabilities and service excellence.
Identify skill gaps and implement development strategies.
Promote knowledge sharing and mentoring throughout the region.

Safety, Compliance & Risk Management

Champion a safety-first culture throughout the region.
Ensure compliance with all health, safety, environmental, and regulatory requirements.
Monitor safety performance, safety KPIs, and compliance reporting.
Coordinate investigations into accidents, incidents, and near misses.
Ensure corrective actions are implemented and sustained.
Verify that technicians maintain required certifications, licenses, and training credentials.

Fleet, Asset & Resource Management

Oversee regional fleet management activities, including maintenance, licensing, and replacement planning.
Ensure technicians are properly equipped with tools, vehicles, technology, uniforms, and personal protective equipment.
Monitor asset utilization and maintain inventory control processes.

Total Compensation:

In accordance with the provincial wage transparency requirements, the expected base compensation for this position is $130,000-$140,000/year base depending on relevant experience, technical competencies, certifications, etc. + annual incentive bonus.

In addition, all full-time employees are eligible for additional benefits, including but not limited to: Medical, Dental, Vision, STD/LTD/AD&D, Life Insurance, RRSP Matching, Pro-rated Vacation Entitlement, Paid Statutory Holidays, Employee Assistance, etc.

This posting is for a current vacancy. We value diversity in the workforce and encourage all qualified candidates to apply. Disability related accommodation during the recruitment process is available upon request. We appreciate all responses and advise that only those candidates selected for an interview will be contacted. All applications will be reviewed without the use of AI.

Job Types: Full-time, Permanent

Pay: $130,000.00-$140,000.00 per year

Benefits:

Company pension
Dental care
Employee assistance program
Extended health care
Life insurance
On-site parking
RRSP match
Vision care

Education:

Bachelor's Degree (preferred)

Experience:

Service Management: 4 years (preferred)

Work Location: Hybrid remote in Richmond Hill, ON L4B 1H9

Quick apply

Refine Your Search

senior technical service & dispatch jobs in markham, on

Regional Service Manager, Ontario

Senior HVAC Technician – G2 (Hydronics)

North American Supply Chain Specialist

Senior Manager, Supply Chain

Senior Transportation Coordinator

Director, Control Centre & Dealer Partnership

Account Manager

Field Service Technician Toronto, ON

Administrative Office Assistant

Senior Salesforce Developer

Dynamics 365 Functional Solution Architect (Finance and Supply Chain)

Senior Software Engineer

Sr System Engineer - Supervision Control Center

Lead Product Manager

Staff Software Engineer

Bilingual Customer Care Representative

More jobs to discover

Explore jobs in cities nearby

I want to receive the latest job alerts for senior technical service & dispatch in markham, on

Explore jobs in more locations

Job seeker tools

Employer Tools

Browse

Stay Connected