markham on contact center ai platform tech Jobs – 22 Openings This Week

Staff AI Engineer
Tangerine Bank —Toronto, ON
- Machine learning
- APIs
- AI
Distinguished Engineer
Capital One - CA —Toronto, ON
- Full-time
- Hybrid work
- Azure
- Computer Science
- Java
Inside Sales Representative (B2B Sales Customer Expert I)
TP Canada —Toronto, ON
- $20 an hour
- Full-time
- Sales
- Customer service
- High school diploma or GED
- Dental care
12d
Contact Center AI Platform-Tech Lead
Definity Financial Corporation —Toronto, ON
- $108,700–$158,700 a year
- Full-time
- Hybrid work
- CRM software
- Computer Science
- Salesforce
- Tuition reimbursement
- Paid time off
Chief of Staff, CX Ops
Gorgias —Toronto, ON
- $166,000–$184,000 a year
- Full-time
- Hybrid work
- Sales
- AI
3d
Lead Test Engineer
Genesys —Toronto, ON
- $150,000–$196,900 a year
- Full-time
- Java
- AWS
- APIs
Sports Betting Event Activations Associate
Signup Expert —Toronto, ON
- $16–$20 an hour
- Contract
- Remote
- No experience needed
- Communication skills
- Marketing
Quick apply
Executive Assistant, Teachers’ Venture Growth (TVG) - 15-month contract
Ontario Teachers' Pension Plan —Toronto, ON
- $55,000–$95,000 a year
- Full-time
- Hybrid work
- Microsoft Powerpoint
- Microsoft Excel
- Microsoft Outlook
Sales Development Representative (15 Month Contract)
Postmedia Network Inc —Toronto, ON
- $40,000–$50,000 a year
- Temporary
- Remote
- Dental care
Quick apply
4d
Strategy & Enablement Manager, Wealth
Purpose Unlimited —Toronto, ON
- $145,000–$150,000 a year
- Full-time
- Hybrid work
- Bilingual
- English
- AI
- Dental care
- Life insurance
Quick apply
Insurance Representative, Service Experience
Definity Financial Corporation —Toronto, ON
- $45,000–$82,100 a year
- Full-time
- Hybrid work
- Sales
- English
- Bachelor's
- Tuition reimbursement
- Paid time off
4d
Senior Manager, Customer Operations (Remote First)
Zensurance —Toronto, ON
- $117,000–$142,000 a year
- Full-time
- Remote
- Salesforce
- No experience needed
- Leadership
- Dental care
Quick apply
Infrastructure Architect
CIBC —Toronto, ON
- Full-time
- Azure
- DevOps
- SQL
Bilingual Field Service Manager (KitchenAid)
Acosta —Toronto, ON
- $70,000–$85,000 a year
- Full-time
- Bilingual
- Sales
- English
Quick apply
5d
Sr Insurance Representative, Sales & Customer Loyalty
Definity Financial Corporation —Toronto, ON
- $51,300–$94,400 a year
- Full-time
- Hybrid work
- Sales
- English
- Bachelor's
- Tuition reimbursement
- Paid time off
5d
Go-to-Market - Toronto, Canada
Speechify —Toronto, ON
- Remote
- Doctoral degree
- Sales
- APIs
2d
Director, Revenue Operations
Plooto —Toronto, ON
- Remote
- Sales
- Finance
- Master's degree
Quick apply
Sales Development Representative
PATSNAP —Toronto, ON
- $56,650 a year
- Full-time
- Hybrid work
- Sales
- Bachelor's
- No university degree
11d
Field Service Manager (KitchenAid)
Acosta —Toronto, ON
- $70,000–$80,000 a year
- Full-time
- Sales
- Analysis skills
- Travel
Quick apply
9d

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Staff AI Engineer
Tangerine Bank —Toronto, ON
Proven experience in automated testing, including unit and functional testing, and the ability to develop test strategies and design automation frameworks.
Inside Sales Representative (B2B Sales Customer Expert I)
TP Canada —Toronto, ON
Associate’s degree or certification from an accredited program for technical and/or GED/ High school education required.
$20 an hour
12d

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contact center ai platform tech jobs near markham on

Staff AI Engineer

Tangerine Bank -
Toronto, ON

Apply Now

Job details

Qualifications

Authentication
Law
React
Full-stack development
NumPy
Test automation
Git
Functional testing
Microservices
Pandas
Docker
Machine learning
Data management
Angular
APIs
AI
Communication skills
Python

Full job description

Tangerine is Canada’s leading direct bank. We offer flexible and accessible banking options, innovative products, and award-winning Client service. The reason why Tangerine employees come to work each day is to help Canadians live better lives. We focus on making a difference in our communities, and that includes our own internal community. It’s important to us that our employees feel empowered and enthusiastic about belonging to our Orange culture.

Do you like new challenges? Are you ready to reach new heights in your career and become part of an established disruptor? If so, come join us and help redefine the Canadian banking landscape!

Is this role right for you? In this role, you will:

Deliver and Scale Agentic AI Solutions:

Serve as the technical lead and primary engineering point person for AI use cases within the focus area, owning technical decomposition, delivery coordination, dependency management, and execution quality from concept through production
Build partnerships with business domains to demonstrate the art of possible and translate business requirements to delivery timelines and features
Design, build, and productionize LLM-powered and agentic applications, including retrievalaugmented generation (RAG), multi-step reasoning workflows, structured outputs, and prompt safety
Work hands-on to de-risk complex problems by writing, reviewing, and operating production-grade AI systems

Architect Secure, Reliable, and Observable Systems

Align use case design with platform patterns, governance expectations, and operational support models
Ensure systems are testable, observable, and resilient, with automated testing and clear operational feedback loops
Design and operate secure, low-latency services and microservices with modern authentication and authorization
Contribute to architectural discussions, platform capabilities, and evolving best practices for AI development
Collaborate with platform, security, and risk partners to ensure systems meet enterprise compliance, operational, and governance standards

Influence Technical Direction and Engineering Culture

Take ambiguous problems and translate them into clear technical solutions, communicating trade-offs and constraints
Model a culture of engineering excellence, inclusion, and continuous learning — digging into root causes and sharing durable lessons
Influence technical direction beyond the immediate team by contributing reusable patterns, engineering standards, and architectural guidance across AI initiatives
Mentor peers through code reviews and design discussions, raising the bar for quality, ownership, and long-term thinking

Do you have the skills that will enable you to succeed in this role? We'd love to work with you if you have:

Required Qualifications:

Experience leading complex AI initiatives across multiple stakeholders from business case through production rollout
Ability to make sound technical trade-offs across speed, risk, scalability, and maintainability
Experience in AI safety, evaluation, and responsible AI practices
Strong communicator with the ability to manage relationships, align stakeholders, and navigate dependencies across projects and products
Extensive experience in Python and its core data science libraries (e.g., Scikit-learn, Pandas, NumPy, Matplotlib/Seaborn)
Hands-on experience building LLM-powered applications — retrieval, agents, structured outputs, prompt safety
Strong experience in full stack fundamentals and microservices. Production experience with API authentication and authorization (OAuth 2.0, OpenID Connect, and SAML) is required
Deep understanding of structured and unstructured data management and their corresponding technologies
Proven experience in automated testing, including unit and functional testing, and the ability to develop test strategies and design automation frameworks

Preferred Qualifications:

Served as tech lead for an AI driven product and established partnership with product management
Experience with Agentic AI frameworks and designing multi-step AI reasoning processes - Experience with MLOps principles and tools for model versioning (e.g., Git), containerization (e.g., Docker), and continuous integration/continuous deployment (CI/CD) of machine learning models
Strong theoretical and practical knowledge of classical machine learning algorithms (e.g., classification, regression, clustering, dimensionality reduction) and their applications in areas such as fraud detection, credit risk scoring, or customer segmentation
Experienced with building and deploying NLP and voice response applications (including IVR and contact center intelligence)
Familiarity with Google's Vertex AI tech stack
Experience building applications with modern web component frameworks (such as React & Angular)

What's in it for you?

You will be part of a diverse and inclusive team of Client-focused go-getters looking to learn from each other in an environment that celebrates and recognizes success!
You will have access to thousands of online and in-person courses so you can shape your career growth with support from diverse industry leaders.
You will get our help to save for your future and to invest in your total well-being through our Tangerine benefits.
You belong here, and we are equal and uncomplicated. Bring your true self to work, dress codes don’t apply here.
You will enjoy workspace flexibility and all the excitement that comes from working at the official Bank of the Toronto Raptors.

Location(s): Canada : Ontario : Toronto

At Tangerine we value the unique skills and experiences each individual brings to the team, and are committed to creating and maintaining an inclusive and accessible environment. If you require accommodation during the recruitment and selection process, please let our Recruitment team know.

Apply Now

Refine Your Search

contact center ai platform tech jobs in markham on

Staff AI Engineer

Distinguished Engineer

Inside Sales Representative (B2B Sales Customer Expert I)

Contact Center AI Platform-Tech Lead

Chief of Staff, CX Ops

Lead Test Engineer

Sports Betting Event Activations Associate

Executive Assistant, Teachers’ Venture Growth (TVG) - 15-month contract

Sales Development Representative (15 Month Contract)

Strategy & Enablement Manager, Wealth

Insurance Representative, Service Experience

Senior Manager, Customer Operations (Remote First)

Infrastructure Architect

Bilingual Field Service Manager (KitchenAid)

Sr Insurance Representative, Sales & Customer Loyalty

Go-to-Market - Toronto, Canada

Director, Revenue Operations

Sales Development Representative

Field Service Manager (KitchenAid)

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