Individually we are people, but together we are Aviva. Individually these are just words, but together they are our Values – Care, Commitment, Community, and Confidence.
At Aviva Canada, we put people first, our employees, our customers, and our communities. We’re proud of a culture built on care, inclusion, and collaboration, where your voice matters and your growth is supported. We’re not just about insurance; we’re about making a real difference by protecting what matters most.
We are seeking a highly experienced Senior Risk Consultant / Account Manager to support our Global Corporate & Specialty division and the Aviva Risk Management Solutions (ARMS) team. In this role, you will provide advanced risk engineering expertise across a broad portfolio of energy, mining, property, casualty, and construction risks, supporting underwriting teams with high-quality risk assessments and actionable insights.
This position requires deep technical expertise in energy and mining operations, including upstream/downstream oil & gas, renewable energy, and both surface and underground mining environments. You will evaluate complex industrial risks, develop loss scenarios (MFL, PML, NLE), and influence underwriting decisions across a diverse and technically demanding portfolio.
This role combines strategic portfolio oversight, account management, and hands-on field risk consulting, with regular travel to client sites across Canada, and Internationally.
Risk Engineering & Field Consulting
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Conduct complex field surveys reporting on property and casualty risks for the construction, renewables, energy, and mining operations.
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Perform desk-based risk assessments and develop detailed loss scenarios for large and complex industrial risks.
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Assess exposures specific to mining operations, including processing plants, tailings facilities, heavy mobile equipment, ventilation systems, and critical infrastructure.
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Assess exposures specific to oil and gas operations including logistics (pipelines), refining/processing, consumer distribution and storage facilities.
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Prepare high-quality technical risk engineering reports aligned with underwriting and ARMS standards.
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Review engineering drawings, including mining layouts, pipeline schematics processing flowsheets, fire protection systems, and critical infrastructure designs.
Portfolio & Account Management
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Manage a diversified risk portfolio, delivering account-level engineering expertise across construction, renewables, energy and mining sectors.
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Provide actionable risk improvement strategies and ensure follow-up and implementation.
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Coordinate global inspections and oversee third-party engineering providers.
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Operate within budget and contribute to long-term strategic planning.
Underwriting & Client Partnership
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Support Underwriters in risk selection, pricing, and portfolio management with technical insight.
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Provide guidance on resolving risk engineering deficiencies across energy and mining operations.
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Participate in client meetings, marketing initiatives, and industry roadshows.
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Build strong relationships with clients, brokers, and internal stakeholders.
Claims & Loss Mitigation
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Review claims and conduct site visits to identify root causes and recommend mitigation strategies.
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Analyze business interruption exposures, particularly heavy industrial operations.
Leadership & Risk Improvement
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Promote continuous risk improvement methodologies across the portfolio.
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Mentor and coach team members, supporting technical development and knowledge sharing.
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Conduct peer reviews to ensure consistency and quality of deliverables.
Industry Engagement
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Maintain awareness of emerging risks and trends in construction, renewables, energy, and mining sectors.
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Represent the organization at industry events and technical forums.
Experience
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15+ years of experience in property and casualty risk engineering.
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Extensive experience in Energy (Oil & Gas, Renewables) and Mining operations.
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Demonstrated expertise in mining and oil/gas engineering risks, including:
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Surface and underground mining operations
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Mineral processing and refining
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Tailings storage facilities and associated risks
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Heavy equipment and mobile fleet exposures
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Refining including Separation (Distillation), Conversion (Cracking & Reforming), Cleaning (Treating), and Blending Operations
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Experience with contractors and builder’s risk projects in industrial environments.
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Strong account management experience and ability to manage complex portfolios.
Education & Certifications
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Degree or diploma in Engineering (Mining, Mechanical, Chemical, or related discipline) or equivalent experience.
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Mining Engineering specialization or direct mining industry experience strongly preferred.
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Professional designations such as P.Eng. or CET preferred.
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Additional certifications (CFPS, CRM, CIP, PMP, NICET) are assets.
Technical Expertise
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Strong knowledge of:
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Mining and Oil/Gas safety and operational standards
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Canadian building and fire codes
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NFPA, FM Global, API, ASME, and mining-specific guidelines
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Loss scenario modelling (MFL, PML, NLE)
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Ability to:
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Interpret wide range of processing and engineering drawings
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Assess fire protection and suppression systems
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Evaluate business interruption and operational continuity risks
Skills & Capabilities
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Excellent technical writing and reporting skills.
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Advanced analytical and problem-solving abilities.
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Strong communication and stakeholder management capabilities.
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Proven ability to lead, influence, and collaborate across technical and non-technical teams.
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Proficiency with MS Office and risk/claims systems (e.g., Loss Control 360, Claims Center).
Additional Requirements
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Valid driver’s license and passport (or ability to obtain).
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Willingness to travel across Ontario, Canada, and internationally.
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Ability to work out of Toronto (100 King St W) office and visit brokers to support GCS Underwriting team for new business opportunities
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High proficiency in English.
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The salary band for this position ranges from $120,000 to $156,000. Please note that individual salary is determined by factors such as job-related knowledge, skills and experience, as well as internal equity.
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Compelling rewards package including base compensation, eligibility for annual bonus, retirement savings, share plan, health benefits, personal wellness, and volunteer opportunities.
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Hybrid flexible work model .
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Outstanding career development opportunities.
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We’ll support your professional development education.
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Competitive vacation package with the option to purchase 5 extra days off per year.
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Employee-driven programs focused on gender, LGBTQ+, origins, diversity, and inclusion.
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Corporate wellness programs to support our employees’ physical and mental health.
This job advertisement is for an existing vacancy which has been posted both internally & externally.
Aviva Canada may use AI (Artificial Intelligence) tools to assist us throughout the recruitment process to screen, assess or select applicants for a position.
Aviva Canada welcomes applications from all qualified individuals and has a process in place to provide accommodations for persons with disabilities at all stages of the hiring process and during employment. If you require an accommodation during the interview or hiring process, please contact your Aviva Talent Acquisition Partner so that an appropriate accommodation can be arranged.
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