Markham On Tour guide Jobs – 15 Openings This Week

Travel Advisor
GLP Worldwide —Markham, ON
- $40,000–$50,000 a year
- Full-time
- Microsoft Powerpoint
- CRM software
- Sales
- Dental care
Quick apply
1d
TOUR LEADER
Elite Sports Tours —Toronto, ON
- Part-time
- Customer service
- Travel
- Recruiting
Horseback Trail guide with strong equestrian background
Pathways On Pleasure Valley —Uxbridge, ON
- $18–$19 an hour
- Temporary
- CPR Certification
- Customer service
- English
Quick apply
Banquet Sales Manager
Confidential —Vaughan, ON
- $60,000–$70,000 a year
- Full-time
- Hotel
- Business development
- Contracts
- Dental care
Quick apply
Seasonal Wildlife Educator
Toronto Zoo —Toronto, ON
- $18.60 an hour
- Part-time
- Bachelor's
- Cleaning
- Teaching
Quick apply
12d
Travel Consultant
Tai Pan Tours —Markham, ON
- $18–$23 an hour
- Full-time
- Microsoft Excel
- Sales
- Customer service
Quick apply
Tour Director
The Travel Corporation —Toronto, ON
- $20 an hour
- Microsoft Word
- Customer service
- English
Quick apply
Tourism Operation
Compass Holidays —Richmond Hill, ON
- $17.23–$28.36 an hour
- Full-time
- Maintenance
- English
- Hotel
Quick apply
3d
Chinese Travel Tour Guide Director
Gogo Tours —Richmond Hill, ON
- $41,972.98–$145,466.49 a year
- Part-time
- Remote
- Public speaking
- English
- Hotel
Quick apply
14d
Trip Captain
North Star Xperience —Toronto, ON
- $18–$23 an hour
- Part-time
- Serving
- Public speaking
- Guest services
Quick apply
13d
Travel Sales Advisor / International Tour Guide (Cantonese, Mandarin, Chinese language)
Gogo Tours —Richmond Hill, ON
- $42,000–$120,000 a year
- Full-time
- CRM software
- English
- In-person
Quick apply
14d
Expedition Team Member
Quark Expeditions —Toronto, ON
- Full-time
- CPR Certification
- First Aid Certification
- Guest services
Quick apply
Sales Manager
Scarborough Grand Convention Centre & Banquet Hall —Scarborough, ON
- $50,000–$60,000 a year
- Weekends as needed
- CRM software
- Hospitality
- Microsoft Office
Quick apply
Facility Manager Vaughan
Splash N Learn Swim School Inc —Vaughan, ON
- $55,000–$65,000 a year
- Weekends as needed
- Microsoft Word
- Sales
- Supervising experience
Quick apply

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tour guide jobs near markham on

Travel Advisor

GLP Worldwide
Markham, ON

Quick apply

Job details

Permanent | Full-time
$40,000–$50,000 a year
1 day ago

Qualifications

Microsoft Powerpoint
CRM software
Customer communication
Operations management
Sales
Supplier management experience
English
Financial management report preparation
Client relationship development
Schedule management
Continuous improvement
Team management
Report and presentation preparation
Client services
Quality Control
Customer service orientation
Contingency planning
Customer support
Risk assessment
Budgeting
Financial management
Sales and customer service experience
Communication skills
Client interaction
Marketing
Business process improvement

Full job description

Travel for Travellers by GLP Worldwide, Canada's leader in land tours and sea cruises, is a brand new collection of small-ship cruise and land experiences assembled with Canadian travellers in mind. Pairing exceptional destinations with unique itineraries, our programs are for those who want to stray off the beaten path -- without compromising comfort. They’re handpicked to suit your travel style: part adventure, part luxury, and fully experiential. If you’ve already done the tourist circuit and are ready to get more out of your next trip, our programs are definitely worth a try.

At GLP Worldwide, much of our success can be attributed to the strength of our operations team. To build on the momentum, we’re searching for a highly qualified travel advisor who can manage existing tours and help with the creation of new travel programs for our clients. The ideal candidate will have experience working in the travel industry or possess customer service experience. The travel advisor must be an organized multitasker, able to handle many diverse projects simultaneously and meet tight deadlines.

https://www.travelfortravellers.com/

Responsibilities

Efficient Tour Planning and Coordination:

Develop and organize comprehensive tour itineraries that meet the needs and preferences of various client groups.
Coordinate all logistical aspects of tours, including transportation, accommodation, meals, and activities.
Manage tour guides and support staff to ensure high-quality service delivery.
Ensure all tours are planned within budget and time constraints.
Ensure all airline tickets are booked well in advance to secure the best rates and availability for tour participants.
Coordinate with airlines to manage group bookings and accommodate any special requests or requirements from clients.
Align flight schedules with tour itineraries to ensure seamless travel experiences for clients.
Monitor and manage any changes or cancellations in flight schedules, and make necessary adjustments to the tour plans to minimize disruptions.

· Conduct risk assessments and develop contingency plans to handle emergencies or unexpected situations.

Client Satisfaction and Relationship Management:

Maintain excellent communication with clients before, during, and after tours to ensure satisfaction and address any concerns or feedback.
Develop and maintain strong relationships with clients, suppliers, and partners to facilitate smooth tour operations.

Marketing and Promotion:

Collaborate with the marketing team to promote tour packages and attract new clients.
Develop and implement strategies to increase tour bookings and revenue.

Continuous Improvement and Innovation:

Regularly evaluate tour operations and seek opportunities for improvement and innovation.
Stay updated on industry trends and best practices to enhance the company’s tour offerings.

Financial Management:

Monitor and manage tour budgets, expenses, and financial reports.
Ensure accurate and timely billing and payment processing for clients and suppliers.

Customer Feedback and Quality Control:

Collect and analyze customer feedback to identify areas for improvement.
Implement quality control measures to ensure consistent and high-quality tour experiences.

Administrative Duties:

Maintain accurate records and documentation related to tour operations.
Prepare and present regular reports on tour performance and outcomes to senior management.
Assist with administrative projects and activities
Prepare PowerPoint presentations for the sales team.

Other Duties:

Perform other ad-hoc tasks

Preferred skills and qualifications

Experience in tour management or similar role is an asset
Passionate about culture and able to speak about food, art, culture, history and what makes a place unique
GDS experience is an asset
CRM experience an asset
Prior sales or customer service experience
Exceptional communication skills and attention to detail
Proficiency in Microsoft Office
Fluency in English
TICO Certification (Travel Counsellor) is required. If you do not have this certification, you will be required to write the TICO exam after hiring
Travel industry working experience is an asset
Demonstrate a high level of attention to detail
A creative problem solver with a can-do mindset
Highly organized
Take accountability and ownership
Dedicated to accomplishing all tasks on hand
Dependable and reliable
Team worker
Passionate about travel
Customer service / client communication – you will need to demonstrate a high level of customer service and communicate with customers to help answer their questions and try to fulfill their needs. Professional telephone manner and structured emails writing technique is a must, and will need to be able to respond in a concise and informative style.
An eye for details - GLP is known for its operational excellence and this is largely due to a very high attentiveness to detail. Contracts, sensitive client data and itineraries all require an eagle eye and a commitment to measuring twice, cutting once.
Execution - we are looking for someone with a proactive approach to getting the job done.
Problem Solving - we are looking for someone with a proactive, can-do approach to solving problems. Sometimes things change quickly with passengers and suppliers, and we have to put our firefighting hats on. You should be able to act decisively and quickly while keeping an eye for how we can continue to develop our processes to solve problems before they arise.

Job Types: Full-time, Permanent

Pay: $40,000.00-$50,000.00 per year

Benefits:

Dental care
Extended health care

Flexible language requirement:

French not required

Application question(s):

Do you have any travel industry experience?
Why do you want to work for a travel company?

Experience:

customer service: 1 year (preferred)

Work Location: In person

Quick apply

Refine Your Search

tour guide jobs in markham on

Travel Advisor

TOUR LEADER

Horseback Trail guide with strong equestrian background

Banquet Sales Manager

Seasonal Wildlife Educator

Travel Consultant

Tour Director

Tourism Operation

Chinese Travel Tour Guide Director

Trip Captain

Travel Sales Advisor / International Tour Guide (Cantonese, Mandarin, Chinese language)

Expedition Team Member

Sales Manager

Facility Manager Vaughan

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