Medicine Hat Ab Community navigator Jobs – 2 Openings This Week

Service Navigator
Train Alberta Inc. —Medicine Hat, AB
- From $26 an hour
- Full-time
- CRM software
- Recruiting
- Social Work
- Disability insurance
- Dental care
Quick apply
1d

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Occupational Therapist (Family Health Team)
Carefirst Seniors & Community Services Association —Toronto, ON
Prepare personalized care plans for individual patients, and participate in case conferences to monitor and review patient care plans, treatments and program…
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Family Physician (Family Health Team)
Carefirst Seniors & Community Services Association —Toronto, ON
Access to broader services at Carefirst and wide network of health system partners, including on-site specialists, community supports, chronic disease…
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Service Navigator

Train Alberta Inc. -
Medicine Hat, AB

Quick apply

Job details

Full-time
From $26 an hour
1 day ago

Qualifications

CRM software
Case file maintenance
Case management software
Post-secondary education
Recruiting
Social Work
Resource navigation in case management
Communication skills
Client interaction
Teaching

Full job description

Overview
Train Alberta is seeking a compassionate and action-oriented Service Navigator to join our Alberta Onsite team. The Service Navigator helps individuals and participants address barriers affecting program participation, employment readiness and job retention. The role coordinates community referrals, arranges approved wraparound supports and follows up to confirm successful connections. This is not a counselling position. It is a hands-on service-coordination role requiring empathy, sound judgement and strong follow-through.

Responsibilities

Triage individuals who are not eligible for Alberta Onsite and connect them with appropriate community or government services.
Support accepted participants with barriers affecting program participation, employment readiness or job retention.
Coordinate referrals related to housing, food security, mental health, addictions, childcare, transportation, financial stability, disability services and other needs.
Contact service providers, make introductions, assist with appointments and follow up to confirm participants accessed services.
Arrange approved funded wraparound supports according to participant needs and program guidelines.
Monitor emerging barriers and adjust support strategies with participants and the program team.
Participate in case conferences when coordinated support is required.
Build relationships with Medicine Hat service providers and maintain current referral resources.
Accurately document referrals, supports, follow-up activities and outcomes in required systems.
Maintain confidential, organized and audit-ready records.
Collaborate with the Alberta Onsite team to provide coordinated participant support.
Assist with facilitation or other program activities when required.
Follow-up with clients for up to 365 days
Other duties as assigned

Qualifications

Post-secondary education in Human Services, Social Work, Community Development or a related field.
At least two years of experience supporting individuals with complex needs or employment barriers.
Knowledge of Medicine Hat community services and referral pathways.
Experience coordinating referrals and helping individuals navigate service systems.
Strong communication, organization, documentation and follow-up skills.
Experience with Microsoft 365, CRM or electronic case-management systems.

Job Type: Full-time

Pay: From $26.00 per hour

Benefits:

Dental care
Disability insurance
Employee assistance program
Extended health care
Life insurance
Paid time off
Vision care

Work Location: In person

Quick apply

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