Merritt, Bc Technical support Jobs – 11 Openings This Week

IT Technician Tier 1
Scw'exmx Child and Family Services Society —Merritt, BC
- $25.78–$34.88 an hour
- Temporary
- Computer science
- Computer Science
- Computer networking
Quick apply
6d
Network Administrator (Cisco)
Finney-Taylor Consulting Group —Canada
- Contract
- Azure
- Computer networking
14d
Bilingual Network Administrator
Compugen Inc —Canada
- $75,000–$85,000 a year
- Hybrid work
- Bilingual
- Azure
- Customer service
- Disability insurance
- Dental care

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Maintenance Worker
MountainView Hotel Merritt —Merritt, BC
Perform routine maintenance and minor repairs inside guest rooms and hotel common areas (plumbing, electrical, HVAC, carpentry, painting, etc.).
$20 an hour
Quick apply
(On-Call) Receptionist
Lower Nicola Indian Band —Merritt, BC
Valid driver’s license and reliable transportation are considered assets. Answer and direct all incoming calls and messages in a courteous and professional…
$23.69 an hour
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14d

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Bilingual Technical Support Representative
United Chargers —Richmond Hill, ON
Participate in the development and implementation of special projects as assigned. Interact with all levels of the organization, both internal/external clients,…
$50,000 a year
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IT Infrastructure Specialist
Safran Landing Systems Canada Inc. —Ajax, ON
MCSA (Server and core infrastructure) and Cisco CCNA certification or working towards it. Responsible for preparing all required technical documentation,…
$78,100–$113,000 a year
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IT Technician Tier 1

Scw'exmx Child and Family Services Society -
Merritt, BC

Quick apply

Job details

Temporary | Full-time
$25.78–$34.88 an hour
6 days ago

Qualifications

Class 5 Licence
Computer science
Computer Science
Android
IT support
Computer networking
Organizational skills
Time management
Information Technology

Full job description

CLOSING DATE: July 13, 2026 at 12pm

This a Temporary Full-Time position for a 12 month period

Due to operational and service delivery requirements, applicants must be residents of British Columbia and legally eligible to work in Canada.

POSITION SUMMARY

Reporting to the IT Technician (Tier II), the IT Technician (Tier I) provides frontline technical support across The Society, ensuring reliable, secure, and accessible technology services for staff and programs. The role supports day-to-day IT operations including troubleshooting hardware, software, and network issues, deploying and maintaining devices, and managing user access.

The IT Technician contributes to a responsive service environment by monitoring the IT ticketing system, documenting updates, and following established procedures to ensure consistent and timely support. This position also plays a key role in maintaining cybersecurity practices, supporting staff training, and ensuring systems uphold data sovereignty and organizational standards.

Grounded in an understanding of systemic barriers, intergenerational impacts, and culturally informed practice, the IT Technician applies a service-oriented approach that reflects nłeʔkepmx and syilx values, supporting culturally safe and respectful interactions while strengthening organizational infrastructure.

OVERVIEW OF DUTIES & RESPONSIBILITIES

Serve as the primary point of contact for Tier I IT requests, responding to support tickets in a timely manner
Provide onsite and remote troubleshooting for hardware, software, and network issues
Set up, configure, maintain, and deploy workstations, laptops, mobile devices, printers, and related equipment
Create and manage user accounts, ensuring proper access levels and security compliance
Monitor and maintain the IT ticketing system to ensure accurate documentation and resolution of issues
Perform routine technical tasks such as system updates, patches, backups, and software installations
Maintain accurate records of IT assets, inventory, and system configurations
Support onboarding and offboarding processes, including equipment provisioning and recovery
Provide training and guidance to staff on IT systems, cybersecurity awareness, and best practices
Identify and escalate complex technical issues to Tier II support as required
Assist with cybersecurity measures, including risk identification and incident response support
Support disaster recovery activities, including backup verification and restoration processes
Assist with tracking IT metrics, reporting, and operational data
Support procurement processes, vendor coordination, and documentation for IT-related purchases
Participate in team meetings, organizational initiatives, and ongoing professional development
Ensure all IT practices align with FOIPPA, organizational privacy protocols, and OH&S requirements
Promote culturally aligned practices by supporting nłeʔkepmx and syilx values, cultural learning, and community engagement

JOB REQUIREMENTS

Clear Criminal Record Check and Ministry of Child and Family Development Prior Contact Check required before commencement of employment
Valid Class 5 BC driver’s license and acceptable driver’s abstract required

EDUCATION & EXPERIENCE

Diploma or degree in Information Technology, Computer Science, or a related field, or equivalent combination of education and experience
Minimum one (1) year of experience in an IT support or technical service role
Demonstrated experience supporting Windows, Apple, and Android devices
Knowledge of common software applications and basic network environments
Experience working with Indigenous communities, organizations, or service environments is an asset
Understanding of or willingness to learn nłeʔkepmx and syilx culture, values, and protocols

MINIMUM REQUIRED COMPETENCIES

Indigenous Knowledge: awareness of or willingness to learn nłeʔkepmx and syilx culture and language; understanding of the impacts of colonization, intergenerational trauma, and systemic barriers on Indigenous communities
Critical Thinking: analytical and methodical approach to troubleshooting, problem solving, and decision making
Business and Strategic Acumen: ability to align IT support with organizational goals and service delivery needs
Communication: clear and professional communication with diverse audiences; ability to provide training and technical guidance
Motivation: self-driven, dependable, and able to work independently and collaboratively in a fast-paced environment
Time Management: strong organizational skills with the ability to prioritize, manage multiple tasks, and meet deadlines
Conflict Resolution: ability to respond calmly and effectively to user concerns, resolving issues while maintaining positive working relationships

Quick apply

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