Midland On Automotive service advisor Jobs – 2 Openings This Week

Automotive Service Advisor
Midland Honda —Midland, ON
- $50,000–$65,000 a year
- Full-time
- Mechanic experience
- Sales
- Customer service
- Disability insurance
- Dental care
Quick apply
8d
Parts Advisor
Midland Honda —Midland, ON
- $50,000–$55,000 a year
- Full-time
- Bilingual
- Customer service
- Cashiering
- Store discount
- Wellness program
Quick apply
6d

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Automotive Service Advisor

Midland Honda
Midland, ON

Quick apply

Job details

Permanent | Full-time
$50,000–$65,000 a year
8 days ago

Qualifications

Automotive repair
Mechanic experience
Sales
Customer service
English
Mechanical knowledge
Driving Licence

Full job description

Job Description

Midland Honda is one of the most modern and state of the art Honda dealerships in Ontario, we look to hire people that want to be part of something leading edge and offer a great experience to every one of our customers. We look for people that want to be part of something special..

Would you like to join our team?

Welcomes the customers warmly on arrival and obtains information about their cars.
Explains the nature of the work performed and all the costs to the customers.
Advises customers on how to look after their cars and stresses the importance of maintenance, based on the manufacturer’s technical features.
Maintains high standards of customer satisfaction.
Ensures that customers are informed of all promotions and services provided by the dealership.
Is responsible for telephone requests for appointments and inquiries about work underway.
Arranges appointments for maintenance services. If possible, obtains information about the customers and their cars before they come to the dealership.
Sells lubricating, safety inspection and other services of a similar nature or any other maintenance required by the manufacturer.
Accurately records the car problem experienced by the customer, on the work order.
Distributes tasks to the technicians.
Test drives the car with the customer, as necessary, in order to confirm the nature of the problem or refer the customer to a technician.
Takes into account previous checkups, inspects the car and recommends any additional repairs required.
Prepares a detailed and accurate estimate of the cost of labour and parts.
Determines the time frame for completion of the work; verifies this with the shop dispatcher, if necessary.
Has the customer sign the work order and provides him/her with a copy.
Determines the payment method and confirms work order accordingly. Obtains credit approval, if necessary.
Notifies the shop dispatcher of the work to be done.
Checks how the work is progressing throughout the day. Contacts customers if there is any change in the estimate or the time frame for completion of the work, explains the cost and time required in detail, and obtains the appropriate authorization before any additional work is done.
Verifies the scope of the warranty coverage on the vehicle to be repaired before work is begun.
Examines the work orders, to ensure that the work has been finished and that they indicate any additional repairs and authorizations. Closes the work orders, in keeping with established procedures.
Ensures that cars are parked in the correct spaces. Ensures that they are locked, and that all the keys are labelled and properly organized.
Ensures that department forms, lists of repairs and pricelists are up-to-date.
Is an active participant in the quality control process, to make returns to the shop unnecessary.
Inspects car bodywork, notifies customers if any work is necessary and prepares the estimate accordingly.
Keeps up-to-date on new products and services provided, their features and cost, as well as all price changes.
Ensures that the work area is kept clean.
Maintains a professional appearance.
Performs other tasks, based on management requirements and instructions

Job Types: Full-time, Permanent

Pay: $50,000.00-$65,000.00 per year

Benefits:

Company events
Dental care
Disability insurance
Employee assistance program
Extended health care
Life insurance
On-site parking

Ability to commute/relocate:

Midland, ON: reliably commute or be willing to relocate with an employer-provided relocation package (required)

Experience:

service advisor: 1 year (preferred)
Customer service: 1 year (required)

Language:

English (required)

Licence/Certification:

Driving Licence (required)

Work Location: In person

Quick apply

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