Milverton, On It support Jobs – 6 Openings This Week

IT Support Technician N2
Ideal Supply Inc. —Listowel, ON
- $28–$32 an hour
- Full-time
- Heavy lifting
- Customer service
- ERP systems
- Dental care
- Paid time off
Quick apply
7d
IT Support Analyst
Torus Talent Consultants LTD —Canada
- $50,000–$65,000 a year
- Hybrid work
- Computer Science
- Research
- Windows
Quick apply
12d
IT Technician-Relocate to Port Hardy, B.C.
K'awat'si Consulting and Management Services —Canada
- $55,000–$65,000 a year
- Full-time
- Maintenance
- English
- Windows
- Wellness program
Quick apply
7d

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Durham Community Health Centre is a registered charitable organization providing a variety of free, community programs and services including: health promotion…
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IT Support Technician N2

Ideal Supply Inc. -
Listowel, ON

Quick apply

Job details

Full-time
$28–$32 an hour
7 days ago

Qualifications

Access control systems
Desktop support
Operating systems
Heavy lifting
Customer service
ERP systems
IT auditing
Maintenance
Network infrastructure
Analysis skills
Bachelor's
Computer hardware
Network protocols
Ticket management systems
Customer service orientation
AS400
Network monitoring
College diploma
Communication skills
Active Directory
Identity & access management

Full job description

Ideal Supply is a Platinum Member of Canada’s Best Managed Companies. With over 35 locations across Ontario and 100 years of serving our customers, Ideal Supply is a leader in the sales & distribution of Electrical, Industrial, Automotive and Safety products.

Presently, we are looking for an IT Support Technician N2 to build our team within our Listowel Head Office.

What’s in it for YOU?

Access to in-house expertise and training
Opportunity for Career Advancement
Employee Pension Plan-Employer matching contributions
Benefits such as medical, dental, life insurance and more
Employee Purchase Discount
Stability working for a growing and well established organization

Job Description

Provide technical support and first line troubleshooting to end users via ticketing system, email, phone, and in person
Install, configure, test, maintain, monitor, and troubleshoot workstations and related hardware and software
Perform on-site diagnosis and corrective actions for workstation, printer, and peripheral issues
AS400 ERP troubleshooting, including CAPP ERP / AS400 support, business process understanding, data investigation, and vendor liaison
Load pre-created KPIs into the ERP and related systems
Document internal IT processes and create user-facing documentation
Perform Active Directory user and group maintenance
Maintain intranet access control groups
Administer and maintain accounts, permissions, and access rights
Provide intermediate network support, including VLAN coordination and troubleshooting internet connectivity
Monitor and test network performance and report findings
Complete internal Gold Standard infrastructure audits
Perform server and security audits as required
Configure kiosk devices and deploy PiSignage/Xibo digital signage systems
Support telephony system maintenance
Support security and camera systems
Assist with branch acquisitions, including data reporting, data uploads, and deployment of end-user or network devices

Education and other Requirements

Strong organizational, interpersonal, written, and verbal communication skills
Self-motivated and proactive, with the ability to manage competing priorities effectively
Ability to work both independently with minimal supervision and collaboratively within a team environment
Strong customer service focus, with the ability to communicate clearly with non-technical users
Solid understanding of the CAPP ERP / AS400 system, including business processes, troubleshooting, and data investigation
Excellent technical knowledge of PC components, workstation hardware, and peripheral devices
Working knowledge of modern operating systems, networking fundamentals, and common technical protocols
Hands-on troubleshooting experience with hardware, peripherals, operating systems, and end-user devices
Strong analytical, diagnostic, and problem-solving abilities
2–3 years of experience in technical support or IT operations, or equivalent experience
College diploma in Computer Systems Technology or equivalent experience preferred
Ability to lift up to 50 pounds

Ideal Supply Inc. welcomes and encourages applications from people with disabilities. Accommodations are available on request for candidates taking part in all aspects of the selection process.

You only regret the chances you don’t take – apply today!

Job Type: Full-time

Pay: $28.00-$32.00 per hour

Benefits:

Dental care
Employee assistance program
Extended health care
Life insurance
On-site parking
Paid time off
RRSP match

Education:

Bachelor's Degree (preferred)

Experience:

Technical support or IT Operations: 3 years (preferred)

Work Location: In person

Quick apply

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IT Support Technician N2

IT Support Analyst

IT Technician-Relocate to Port Hardy, B.C.

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