Mississauga, On Guest experience manager Jobs – 1049 Openings This Week

Guest Experience Manager
Impact Kitchen —Toronto, ON
- $50,000 a year
- Weekends as needed
- Management
- Sales
- Organizational skills
Quick apply
Director of Events and Bookings
Compass Group Canada —Toronto, ON
- $80,000–$88,000 a year
- Full-time
- Hospitality
- Microsoft Excel
- Microsoft Outlook
- Dental care
- Paid time off
Quick apply
Restaurant Manager | King Taps King & Portland
King Taps King & Portland —Toronto, ON
- $50,000–$80,000 a year
- Full-time
- Hospitality
- First Aid Certification
- Leadership
Personal Training Manager
LIVunLtd. —Toronto, ON
- From $70,000 a year
- Full-time
- English
- Bachelor's
- In-person
- Wellness program
- Disability insurance
Quick apply
Category Manager
Service Inspired Restaurants —Burlington, ON
- $80,000–$89,800 a year
- Microsoft Powerpoint
- Microsoft Word
- Bar
- Dental care
- Tuition reimbursement
10d
Dock Hand Remote Lodge
Zup's Fishing Resort and Canoe Outfitters —Ontario
- From $1,375 a week
- Temporary
- Hospitality
- CPR Certification
- Customer service
Quick apply
Director Food Services, Residence Dining, UTM
Dexterra Remote Services —Mississauga, ON
- $30–$35 an hour
- Full-time
- English
- Bachelor's
- Food service
Quick apply
Program Lead, Transitional Employment Services (IDD)
The Career Foundation —Toronto, ON
- $65,000 a year
- 4 hour shift
- Hybrid work
- Bilingual
- Customer service
- English
- Wellness program
- Dental care
Quick apply
11d
General Manager
The Clarkson Pump & Patio —Mississauga, ON
- $70,000–$80,000 a year
- Full-time
- Supervising experience
- Bachelor's
- Continuous improvement
- Store discount
- Dental care
Quick apply
Food Services Manager
INK Entertainment —Toronto, ON
- $36–$38 an hour
- Full-time
- English
- High school diploma or GED
- In-person
- Dental care
Quick apply
Front of House Manager
Service Inspired Restaurants —Mississauga, ON
- $53,600–$63,700 a year
- Bar
- Restaurant
- Tuition reimbursement
13d
Food Services Manager - Sofia Yorkville
INK Entertainment —Toronto, ON
- $36 an hour
- Weekends as needed
- Bar
- English
- Master's degree
Quick apply
Kitchen Manager
Service Inspired Restaurants —Oakville, ON
- $68,000–$80,700 a year
- Bar
- Restaurant management
- Leadership
- Tuition reimbursement
13d
Executive Housekeeper
The Hazelton Hotel —Toronto, ON
- $70,000–$75,000 a year
- Full-time
- Microsoft Word
- Microsoft Excel
- Hotel
- Dental care
- Paid time off
Quick apply
Floor Manager - Sofia Yorkville
INK Entertainment —Toronto, ON
- From $75,000 a year
- Part-time
- Hospitality
- Customer service
- Restaurant management
Quick apply
11d
Assistant General Manager
Service Inspired Restaurants —Mississauga, ON
- $60,100–$70,400 a year
- Bar
- Sales
- Inventory management
- Tuition reimbursement
13d
Assistant General Manager - Black+Blue Steakhouse
GLOWBAL RESTAURANT GROUP —Toronto, ON
- $75,000–$80,000 a year
- Full-time
- Restaurant management
- Bachelor's
- In-person
- Dental care
- Vision care
Quick apply
Kitchen Manager
Service Inspired Restaurants —Etobicoke, ON
- $68,000–$80,700 a year
- Bar
- Restaurant management
- Leadership
- Tuition reimbursement
13d
Regional Business Specialist
Dymon Storage —Etobicoke, ON
- $50,000–$80,000 a year
- Full-time
- CRM software
- Microsoft Outlook
- Sales
- Dental care
- Paid time off
Quick apply
Sales Manager | Maternity Coverage
VIVA Retirement Communities —Oakville, ON
- $68,000–$72,000 a year
- Weekends as needed
- CRM software
- Microsoft Excel
- Sales
Quick apply

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guest experience manager jobs near mississauga, on

Guest Experience Manager

Impact Kitchen -
Toronto, ON

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Job details

Full-time
$50,000 a year

Qualifications

Management
Sales
Food Handler Certification
Barista experience
Organizational skills
Leadership
Restaurant experience
Communication skills
Kitchen experience
Time management

Full job description

MAKE YOUR IMPACT

Impact Kitchen is on a mission to empower our community to eat healthy, nutritionally-dense foods with a focus on quality and sustainability. We know that what you eat matters, and we seek to make an impact by choosing local, ethically-sourced ingredients that will nourish you and help you thrive everyday. Founded in 2015, Impact Kitchen is the brainchild of former personal trainer and nutrition expert, Josh Broun, and Frank Toskan (co-founder of M·A·C Cosmetics).

In addition to our 7 restaurants located within Toronto’s core, Impact Kitchen fuels many of the city's major sports teams and top athletes through our catering and culinary programs and partnerships.

Impact Kitchen is always looking for enthusiastic, passionate, service oriented team members to join our diverse team. If health and wellness is your passion, if providing wholesome food and empowering others to make healthy choices drives you, and if you are looking for opportunities to grow alongside a dynamic team, then working with Impact might be a great fit for you!

GUEST EXPERIENCE MANAGER

As a Guest Experience Manager (GEM) at Impact Kitchen you set the hospitality standard high and are passionate to ensure guests enjoy their experience. Responsible for leading the guest experience (front of house) team to success. Our GEM’s lead the guest experience team in creation of positive interactions at all moments in the guests journey. You create a sense of community while your team takes orders, servs or sides. You partner with your Culinary Experience counterparts on the team ensuring great teamwork. The Guest Experience Team is the first point of contact in our guest’s journey and the last point before they leave.

COMPENSATION

Guest Experience Managers earn $50,000 per year with opportunity for a $5,000 yearly bonus. They participate in a tip-pooling program, benefit from a meal stipend, receive a substantial discount on Impact Kitchen products and have flexible scheduling to accommodate a healthy balanced lifestyle.

TEAM & DEPARTMENT

Guest Experience Managers make an impact everyday through leading our front-of-house operations, supporting the Restaurant General Manager in running a profitable business and being a role model for Impact Kitchen’s brand and values. The GEM maintains all of the restaurant's assets, leads front of house recruitment, training, employee schedules and operational efficiency. The GEM coaches and trains our Guest Experience Team Members. In this role you will have the opportunity to collaborate with colleagues from multiple levels of the organization. The Guest Experience Team Lead reports to the Restaurant General Manager.

The GEM reports to: Restaurant General Manager

CORE RESPONSIBILITIES

Daily:

Providing best-in-class hospitality to Impact Kitchen guests, vendors and delivery partners.
Review daily reporting, and through direction from the GM, understand the focus of the day to day operations that need to be executed
Daily systems check, manager logbook review and action plan follow-up
Coach staff. Set the tone and drive systems and operating standards through continuous training, role modeling and spot-checking procedures. Lead huddles and include notes of praise.
Guest relations, log and handle concerns with timely follow-up. Ensure proper communication and handover to the General Manager as needed.
Oversee and ensure customer satisfaction and operational excellence; log & handle any concerns or comments with timely follow-up

Weekly:

Review weekly KPI’s and discuss opportunities and action plans through weekly meetings with the Restaurant General Manager.
Manage inventory; maintain a minimal but adequate level of supplies. Establish par stocks for all non-food and beverage supplies while tracking invoices and reconciling via SimpleOrder. Reconcile and report on petty cash.
Master the Guest Experience schedule; aligned to sales volume, budget and business needs and produce the weekly payroll reports that include the reconciliation of tips.
Manage people development opportunities; recruitment, on-boarding and training.

Monthly:

Monthly business review with GM; analysis on monthly pay performance indicators (KPI’s), performance vs budget, action plans, staffing levels, bench strength and recruitment
Complete reviews & conduct monthly progress updates with all staff

Quarterly:

Town hall, culture events and leadership training initiatives
Management strategy meeting
GM discussion on personal & career development

Annual:

Participates in the annual budgeting process for the location

Always:

Brand ambassador of Impact Kitchen at all times
Qualified in all aspects of Front of the House leadership

SKILLS

2 years of restaurant team leadership & management
Excellent communication skills; ability to communicate effectively, respectfully and work well with others in a team based setting
Ability to execute and thrive in a quick paced hospitality environment
Exceptional time management and organizational skills with the ability to multitask when required
Be able to work in a standing position for extended periods of time
Availability to work days, evenings, and weekends as business requires
Champion for food safety and public health practices
Food Handlers Certification
Barista experience

This job posting is for an existing vacancy within Impact Kitchen. We are looking to fill this position with a qualified candidate as soon as possible.

INCLUSIVITY AT IMPACT

Impact Kitchen feeds a diverse community and is made stronger by a diverse team. We welcome and encourage applications from our entire community equally. As an Equal Opportunity Employer, the decision to hire is based solely on business needs, experience and future potential. Hiring is not determined or influenced by any classification of an individual as protected by the laws that govern the region for which the prospective individual would work within. This is true for all practices and policies within the employee journey/lifecycle.

Impact Kitchen supports alternative ways to interview and encourages applications from individuals with disabilities. Should you require a reasonable accommodation, please indicate in your application. Both Impact Kitchen management and the applicant share responsibility to communicate and reasonably accommodate.

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Refine Your Search

guest experience manager jobs in mississauga, on

Guest Experience Manager

Director of Events and Bookings

Restaurant Manager | King Taps King & Portland

Personal Training Manager

Category Manager

Dock Hand Remote Lodge

Director Food Services, Residence Dining, UTM

Program Lead, Transitional Employment Services (IDD)

General Manager

Food Services Manager

Front of House Manager

Food Services Manager - Sofia Yorkville

Kitchen Manager

Executive Housekeeper

Floor Manager - Sofia Yorkville

Assistant General Manager

Assistant General Manager - Black+Blue Steakhouse

Kitchen Manager

Regional Business Specialist

Sales Manager | Maternity Coverage

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